From the moment i arrived, staff were so welcoming and made me feel very comfortable. Paige was so friendly, informative and professional, again engaging with me and making me feel at ease . I would l... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I was welcomed into the spa and offered water and sparkling wine while I filled out the information form providing my concerns. I was introduced to my therapist who ensured I was and comfortable and t... Voir plus
L'entreprise a répondu
I had the best experience visiting Éramai here at Melbourne. I had Red light LED treatment. I had problem skin with big pores on my nose mainly. They have used best peel product ever made. One use and... Voir plus
L'entreprise a répondu
The LED treatment at Eramai was incredible. I had Shai for my treatment and he was incredibly knowledgeable and thorough. He asked me about my current skin care routine and after the skin analysis gav... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Éramai is a premium skin destination located inside Crown Melbourne, created for clients who value long term skin health, precision, and visible results in a refined and luxurious environment. Founded on a doctor led philosophy, Éramai focuses on advanced non invasive treatments designed to support skin longevity rather than temporary results. Our signature is built around clinically guided light technology, combined with precision techniques that enhance skin strength, clarity, and structure over time. Every experience at Éramai is carefully curated. From the moment you enter, our team is committed to delivering a high standard of service, attention to detail, and a calm, elevated atmosphere that reflects the exclusivity of our location. We work with our own Cupére formulations, developed specifically to complement our LED treatments. Available exclusively to Éramai clients. These products are designed to maximise results, support ongoing skin improvement, and maintain long term benefits beyond the clinic. Our focus is simple. Real results, advanced technology, and a premium experience without compromise.
Coordonnées de contact
Level 1, crown Entertainment complex, Metropol Precinct, 8 Whiteman Street, 3006, Melbourne, Australie
- +61 485 982 414
- info@eramai.com.au
- eramai.com.au
4,8
Excellent
210 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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AMAZING RESULTS
Fantastic experience. I saw Shai and he was not only lovely but educated me at the same time on how to look after my skin better. I'm 45 and i'm honestly completely shocked at how good my skin looks after one session. AMAZING!!!!!! 😍😍
31 mars 2026
Avis spontané
Réponse de Éramai
It was fantastic to have you in, Allisha! We’re thrilled that Shai could provide those 'shocking' results in just one session!!
it’s never too late to see what the right care can do. We're so glad the education was helpful for your routine, and we look forward to seeing that glow again at your next visit 😍
Best,
The Éramai Team
Louise gave me a gorgeous treatment and…
Louise gave me a gorgeous treatment and provided plenty of information as to how I can get the most out of my treatment. Booked my second appointment straight away.
31 mars 2026
Avis spontané
Réponse de Éramai
It was such a pleasure giving you that gorgeous treatment! I’m so glad you found the information helpful. Consistency with your new products at home is the real secret to keeping that glow between visits. Thank you for the wonderful review and I can’t wait to see you for your second appointment!
Warmly,
Louise & the Éramai Team
Today was a lovely hour time spent with…
Today was a lovely hour time spent with Louise she is very informitive. I would recommend this special treatment. Try this you will be pleased.
31 mars 2026
Avis spontané
Réponse de Éramai
I’m happy to hear you enjoyed your time with us! It was a pleasure sharing more about our treatments with you. Thank you for the wonderful recommendation, and I look forward to seeing you at your next visit.
Warmly,
Louise & the Éramai Team
The staff is very friendly and…
The staff is very friendly and welcoming. Products can see instant result. Love how they explained each product and how it’ll benefit my skin. Highly recommended.
30 mars 2026
Avis spontané
Réponse de Éramai
It was a pleasure having you at the clinic! We’re glad you felt welcomed and are already seeing those results from the products. Helping our clients understand how everything works for their skin is a big part of what we do. Thank you for the recommendation !
Warmly,
The Éramai Team
Great customer service
Great customer service. Top of the range products and gadgets.
30 mars 2026
Avis spontané
Réponse de Éramai
Thank you Melba!
Warmly,
The Éramai Team
Very good experienced how they help you…
Very good experienced how they help you with your skin and the consultant help to fix your skin problems to get better. Thank you
30 mars 2026
Avis spontané
Réponse de Éramai
It was a pleasure helping you today Lana. We're glad you found the consultation helpful and are already seeing those improvements. Thank you for the wonderful feedback
Warmly,
The Éramai Team
I didn’t know what to expect but my…
I didn’t know what to expect but my total experience was amazing
30 mars 2026
Avis spontané
Réponse de Éramai
Thank you for your feedback. We are pleased that we could exceed your expectations and provide such a positive first experience at our clinic. We look forward to supporting you on your skin journey.
Warmly,
The Éramai Team
It an excellent experience so relaxing…
It an excellent experience so relaxing and felt fabulous. Already booked again and continue my treatment
29 mars 2026
Avis spontané
Réponse de Éramai
It was a pleasure having you in for such a relaxing session. We're glad you left feeling fabulous and look forward to continuing your treatment at your next visit!
Warmly,
The Éramai Team
Relaxing and enjoying experience.Have made a return booking. Thank you Shai
Relaxing and
29 mars 2026
Avis spontané
Réponse de Éramai
It was a pleasure having you in, Terry. We're glad you had such a relaxing experience with Shai.
Warmly,
The Éramai Team
Louise made my experience fantastic
Louise made my experience fantastic, very informative & her care & experience ensured I was in good hands. I highly recommend Eramai . Rosemary
29 mars 2026
Avis spontané
Réponse de Éramai
Thank you for the lovely feedback, Rosemary. I'm so glad I could help you feel comfortable and informed during your visit.
I look forward to seeing you again soon!
Warmly,
Louise & The Éramai Team
Amazing customer service
Amazing customer service. Shai provided a descriptive plan about my skin.
28 mars 2026
Avis spontané
Réponse de Éramai
Thank you for the feedback, Nishale. I'm glad Shai could provide a clear and helpful plan for your skin. We look forward to seeing you again soon
Warmly,
The Éramai Team
Was comfortable and welcomed and staff…
Was comfortable and welcomed and staff were all very friendly
The consultation was explained as to what everything means and wasn’t recommended purchasing product to sit in the bathroom and not be used
27 mars 2026
Avis spontané
Réponse de Éramai
Thank you for the feedback, Kate
We're glad you felt at home with the team. It’s important to us that you understand your skin and only walk away with products that actually fit your routine.
Warmly,
The Éramai Team
Sandra was amazing so full of knowledge…
Sandra was amazing so full of knowledge and care
Felt very pampered x
27 mars 2026
Avis spontané
Réponse de Éramai
was great to have you in, Scottie! I'm so glad Sandra could share her expertise and make you feel well looked after. We love hearing that you left feeling pampered!
Warmly,
The Éramai Team
Anna was amazing
Anna was amazing! Explained everything well and has a very good knowledge.
27 mars 2026
Avis spontané
Réponse de Éramai
We appreciate the feedback, Jessica! Anna is fantastic at what she does, and we’re happy to hear her insights were helpful. We'll see you at your next appointment!
Warmly,
The Éramai Team
Great treatment today with Louise.
Great treatment today with Louise.
My skin felt amazing.
I left eith a range of products for ongoing care.
26 mars 2026
Avis spontané
Réponse de Éramai
Thank you for coming in today, Susan! I’m thrilled your skin is feeling amazing. As we discussed, 80% of your results happen with the care you do at home, so I’m glad you’re set up with the right range to keep that glow going. See you soon :)
Warmly,
The Éramai Team
Amazing experience- left feeling a…
Amazing experience- left feeling a million dollars. Shai was exceptional. Would highly recommend it .
26 mars 2026
Avis spontané
Réponse de Éramai
The feeling is mutual, Peta! Having you in the clinic was more amazing for us, and we truly appreciate the lovely comment. We can't wait to see you again soon!
Warmly,
The Éramai Team
I really enjoyed this treatment & anna…
I really enjoyed this treatment & anna was so kind.
25 mars 2026
Avis spontané
Réponse de Éramai
We appreciate you coming in, Tracey! It’s great to hear you enjoyed the treatment and had such a positive experience with Anna
Warmly,
The Éramai Team
Great Customer Service
Great Customer Service! Anna is Great in assisting us in our appointment!
25 mars 2026
Avis spontané
Réponse de Éramai
We loved having the LankyBox crew in! Anna is fantastic at what she does, and we’re so glad she could look after you during your appointment. We look forward to seeing you both again soon!
Best,
The Éramai Team
Today i had an amazing experience with…mr Shai LED facial
Today i had an amazing experience with having a LED facial with MR shai he was truly amazing very informative made me feel very comfortable. His knowledge experience was great n explained every process throughly thank for today and see you at my next appointment great service n team thank you
Viktorija
24 mars 2026
Avis spontané
Réponse de Éramai
It was great to have you in, Viktorija! Shai is a wealth of knowledge, and we're glad he could walk you through the process and make you feel so comfortable during your LED facial. We appreciate the feedback and will see you at your next appointment!
Best,
The Éramai Team
✨ My experience at Eramai was truly…enjoyable
✨ My experience at Eramai was truly something special.
Anna was absolutely wonderful—so professional, yet so warm and grounding at the same time. From the moment I arrived, I felt completely at ease. She explained everything so clearly, with such care and intention, which made the entire experience feel safe, seamless, and deeply considered.
There’s a quiet confidence in the way she works—you can tell she genuinely knows what she’s doing and truly cares about the people she’s working with. Nothing felt rushed or transactional… it felt personal.
I walked away not just satisfied, but feeling lighter, clearer, and genuinely looked after.
Highly recommend Anna and the Eramai experience 🤍
24 mars 2026
Avis spontané
Réponse de Éramai
We truly appreciate the beautiful feedback, Eva! It’s wonderful to hear that Anna’s care and expertise made your visit feel so personal and grounded. We always aim for that 'lighter and clearer' feeling, so we're glad you walked away refreshed. See you at your next one 🤍
Best,
The Éramai Team
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