I really love the mode of delivery and the content was very rich as well. Also, Anthony Higgin, i appreciate your support. I will love to study many courses from essential safety training
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Lisez les avis des autres
I just completed a Level 2 Food Hygiene and Safety course.straight forward video and audio divided into 11 segments between 7-10 minutes long each. then a 20 question in 20 minutes test at the end pl... Voir plus
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Anthony Higgins was the agent dealing with my enquiry. He responded promptly and resolved the issue very quickly. I was extremely happy with this service and would not worry running into an issue on t... Voir plus
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Great course, easy to follow and perfect for my new business.Had trouble finding my certificate at first, but Anthony Higgins was so helpful and sorted it straight away.brilliant service, highly recom... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Leading Compliance and Safety Trainer in the UK. Essential Safety Training is trusted by thousands of businesses, our fully accredited and award-winning courses—spanning food hygiene, safeguarding, health and safety, business essentials training, and more—provide the best learning experience for you and your team. Simplify training and achieve compliance with us.
Coordonnées de contact
71-75 Shelton Street, WC2H 9JQ, London, Royaume-Uni
- +442038157703
- info@essentialsafetytraining.org.uk
- essentialsafetytraining.org.uk
4,7
Excellent
153 avis
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A répondu à 100 % de ses avis négatifs
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good clear course excellent customer…
good clear course excellent customer service from Anthony Higgins would definitely recommend
9 juillet 2026
Avis spontané
Anthony Higgins was fantastic advising…
Anthony Higgins was fantastic advising what I needed to do to assign courses and certificates.
8 juillet 2026
Avis spontané
I really love the mode of delivery and…
I really love the mode of delivery and the content was very rich as well.
Also, Anthony Higgin, i appreciate your support. I will love to study many courses from essential safety training
4 juillet 2026
Avis spontané
good Customer service
had some problems with my CERTIFICATE but managed to get help very quick
2 juillet 2026
Avis spontané
Réponse de Essential Safety Training
Dear Calum,
Thank you for your great feedback!
We’re happy to hear that you had a positive experience with our customer service team.
We’re pleased that your certificate issue was resolved quickly and that we were able to provide the support you needed. Your satisfaction is very important to us.
Thank you for choosing Essential Safety Training, and we look forward to assisting you again in the future!
Regards,
Essentials Safety Training
Réponse de Essential Safety Training
Dera Glyn,
Thank you for your wonderful feedback!
We’re pleased to hear that you found the instructions clear and precise.
We always aim to provide easy-to-follow training that helps our learners complete their courses smoothly and confidently. Your feedback is greatly appreciated.
Thank you for choosing Essential Safety Training, and we look forward to supporting your future learning!
Regards,
Essentials Safety Training
Réponse de Essential Safety Training
Dear Barry,
Thank you for your kind feedback!
We're delighted to hear that you had a positive experience with us. Your support means a great deal to our team, and we're grateful that you chose Essential Training. We look forward to supporting you with your future learning needs!
Regards,
Essential Safety Training
I found this course straight forward…
I found this course straight forward and enjoyable. All the modules were well written and easy to understand. Thank you Essential Training.
16 juin 2026
Avis spontané
Réponse de Essential Safety Training
Dear Marcia,
Thank you for your wonderful feedback!
We're delighted to hear that you found the course straightforward and enjoyable. It's great to know that the modules were well written and easy to understand, as we strive to make our training engaging and accessible for all learners.
We truly appreciate you taking the time to share your experience. Thank you for choosing Essential Training, and we wish you all the best in your future learning journey!
Regards,
Essential Safety Training
complete waste of time
complete waste of time - you could use the paediatric first aid course as an example of how not to use AI.
What seems to have happened with this course is that it has been put together with AI, never reviewed by a person, then sold online - this means that as a customer you get a course with the worst computer voiceover possible (and totally wrong pronunciation of words), AI designed slides with nonsensical words, slide development notes left on the slides as part of the presentation, and absolutely no confidence that what you are being told is correct in any way.
They had (surprise) an discount on when i booked the course but even if it was free it would be a waste of time - avoid
23 juin 2026
Avis spontané
Réponse de Essential Safety Training
Dear Luke,
Thank you for taking the time to share your feedback.
We are truly sorry to hear that your experience with our Paediatric First Aid course did not meet your expectations.
We sincerely apologise for the issues you encountered, including the quality of the voiceover, presentation slides, and the overall course content. We completely understand how disappointing this must have been, especially when you expected a professional learning experience.
Your comments are extremely valuable to us, and we take them very seriously. We have shared your feedback with our content development team so they can thoroughly review the course, correct any errors, improve the presentation quality, and ensure the material meets the high standards our learners expect.
We appreciate you bringing these concerns to our attention, as this helps us improve our courses for all learners. If you would be willing to contact our support team directly, we would be happy to discuss your experience further and work towards a suitable resolution.
Once again, we sincerely apologise for the frustration caused and thank you for your honest feedback.
Regards,
Essential Safety Training
Anthony Higgins
The assistant, Anthony Higgins helped with an admin issue. He was fantastic.
12 juin 2026
Avis spontané
Réponse de Essential Safety Training
Dear JJC,
Thank you for your feedback!
We’re really pleased to hear that Anthony Higgins was able to help you with your admin issue and that you had a positive experience. We’ll make sure your kind words are passed on to him.
Regards,
Essential Safety Training
Informative course
Informative course. Website froze on last page but was quickly sorted by Anthony Higgins on the live chat
4 juin 2026
Avis spontané
Réponse de Essential Safety Training
Dear Ste,
Thank you for your feedback.
We are pleased to hear that you found the course informative and valuable. We apologise for the issue you experienced with the website freezing on the final page, but we're glad that Anthony Higgins was able to resolve the problem quickly through our live chat support.
We will be sure to pass your kind comments on to Anthony. Providing prompt and effective assistance is important to us, and it's great to know that your issue was handled efficiently.
Thank you for choosing Care Skills Training. We appreciate your feedback and look forward to supporting you again in the future.
Kind regards,
Essential Safety Training
Completed medication safety level 4…
Completed medication safety level 4 very easy to navigate and was supported to download my certificate by Anthony Higgins very helpful and friendly.
26 mai 2026
Avis spontané
Réponse de Essential Safety Training
Dear Kelly,
Thank you for your wonderful feedback.
We are delighted to hear that you enjoyed completing the Medication Safety Level 4 course and found the platform easy to navigate. Providing a smooth and accessible learning experience is something we strive for, so it's great to know that you had a positive experience.
We are also pleased to hear that Anthony Higgins was able to assist you with downloading your certificate and that you found his support helpful and friendly. We will be sure to pass on your kind comments to him.
Thank you for choosing Care Skills Training. We appreciate your feedback and look forward to supporting your future learning and development.
Kind regards,
Essential Safety Training
easy explained
easy explained, easy to memorise as summary of the topic is repeated post every course section.
18 mai 2026
Avis spontané
Réponse de Essential Safety Training
Dear Maggie,
Thank you for your lovely feedback!
We’re delighted to hear that you found the course easy to understand and memorise. It’s great to know that the summaries provided after each section helped reinforce the key learning points throughout the course.
We truly appreciate your support and hope to assist you again in your future learning journey!
Regards,
Essential Safety Training
Great course
Great course, easy to follow and perfect for my new business.Had trouble finding my certificate at first, but Anthony Higgins was so helpful and sorted it straight away.brilliant service, highly recommend.
14 mai 2026
Avis spontané
Réponse de Essential Safety Training
Dear Paige,
Thank you so much for your fantastic feedback!
We’re delighted to hear that you found the course easy to follow and beneficial for your new business. It’s also wonderful to know that Anthony Higgins was able to assist you quickly in locating your certificate and provide the support you needed.
Your kind words and recommendation truly mean a lot to us. We wish you every success with your new business and look forward to supporting you again in the future!
Regards,
Essential Safety Training
Really easy platform to use
Really easy platform to use, adequate amount of time to read and digest the content of the slides. Simple questioning system, would definitely recommend. Only bad point is the certificate access, still didnt receive.
1 mai 2026
Avis spontané
Réponse de Essential Safety Training
Dear Aro,
Thank you for your valuable feedback.
We’re very pleased to hear that you found the platform easy to use and that the course content and questioning system worked well for you. Your recommendation means a lot to us.
We also sincerely apologise for the delay in receiving your certificate. Our support team will be happy to assist in resolving this as quickly as possible.
Kind regards,
Essential Safety Training
Excellent
Excellent - I’ve not known this platform until recently, but so far it’s been excellent for my CPD needs. A comprehensive range of good quality CPD modules, an easy to use platform, and the email support has been excellent. Very swift and helpful. I will continue to use this service in future!
7 mai 2026
Avis spontané
Réponse de Essential Safety Training
Dear Vicky,
Thank you so much for your excellent feedback.
We’re delighted to hear that our platform has been supporting your CPD needs and that you’ve found the courses comprehensive, high quality, and easy to use. It’s also wonderful to know that our email support team has been swift and helpful.
Your support and trust mean a great deal to all of us at Essential Safety Training, and we look forward to continuing to support your learning journey in the future.
Kind regards,
Essential Safety Training
Great Support
I used the chat (with Anthony Higgins) to find how I assigned a course to a member of my staff. He sorted it very quickly and guided me through each step
5 mai 2026
Avis spontané
Réponse de Essential Safety Training
Dear Samantha,
Thank you for your wonderful feedback.
We’re delighted to hear that Anthony Higgins was able to assist you quickly and guide you through each step of assigning a course to your staff member. Providing clear, efficient, and supportive assistance is always our priority.
Your kind words are greatly appreciated, and we’re pleased you had a positive experience with our support team.
Regards,
Essential Safety Training
Anthony Higgins was very helpful
4 mai 2026
Avis spontané
Réponse de Essential Safety Training
Dear Sam,
Thank you for your positive feedback.
We’re delighted to hear that Anthony Higgins was very helpful and provided you with a great support experience. Your kind words are truly appreciated and will be shared with him.
Thank you for choosing us for your training.
Regards,
Essential Safety Training
I just completed a Level 2 Food Hygiene…
I just completed a Level 2 Food Hygiene and Safety course.straight forward video and audio divided into 11 segments between 7-10 minutes long each.
then a 20 question in 20 minutes test at the end plus the option to retake the test several times if needs be. thanks to Anthony Higgins for answering my question promptly i recommend this site
28 avril 2026
Avis spontané
Réponse de Essential Safety Training
Dear John,
Thank you for your detailed and positive feedback.
We’re delighted to hear that you found the Level 2 Food Hygiene and Safety course straightforward and easy to follow, with the video and audio content divided into clear and manageable sections. It’s also great to know that the assessment structure and retake option helped make the learning experience more convenient and supportive.
We’re especially pleased that Anthony Higgins was able to answer your question promptly and provide helpful support throughout your experience.
Thank you for your recommendation and for choosing us for your training.
Regards,
Essential Safety Training
Good Experience
Anthony Hinggins was very calm and patient and resolved my query. Even with some technical issue he found the solution and managed the call very easily and professionally.
28 avril 2026
Avis spontané
Réponse de Essential Safety Training
Dear Melquides,
Thank you for your wonderful feedback.
We’re delighted to hear that Anthony Higgins was able to assist you calmly and patiently while resolving your query. It’s great to know that, despite the technical issues, he was able to find a solution and handle everything in a professional and efficient manner.
Your kind words are truly appreciated, and we’re pleased you had a positive experience with our support team.
Regards,
Essential Safety Training
Professional and fast service
Anthony Higgins was the agent dealing with my enquiry. He responded promptly and resolved the issue very quickly. I was extremely happy with this service and would not worry running into an issue on the website or with training packages again as now I know that agents on the chat service are professional and knowledgeable.
21 avril 2026
Avis spontané
Réponse de Essential Safety Training
Dear Greta,
Thank you so much for taking the time to share your experience with us. It truly means a lot!
We're thrilled to hear that Anthony was able to assist you promptly and resolve your issue so efficiently. Your kind words are a wonderful reflection of the standard we strive to uphold across our entire support team.
We'll be sure to pass your feedback on to Anthony. Recognition like this goes a long way and will no doubt make his day!
Should you ever need assistance again, whether with the website or your training packages, please don't hesitate to reach out. We're always here and happy to help.
Warm regards,
Essential Safety Training
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