ESTA USA Avis 

Fake and a robbery
$90 for a service that cost $14

Ordered a yeti rambler. Shipping was fast good looking mug for the price. Will buy from again soon. Thanks

Alos got robbed of 90 EUROS!

RIP OFF MERCHANTS PLEASE AVOID
Like a fool I thought this site was authentic, paid for 3 visas, total of £267.00. Only when speaking to a friend did I realise I had been scammed.
I contacted them asking for a refund and to cancel. Was told not possible as no longer in the state the visas were issued. Absolute rubbish.
Money was taken from my bank account from a company based in Madrid.
Contacted them, my application has approved, however I have no US visa numbers. I have contacted them yet again requesting they fulfill what I paid them handsomely to do. So far no response.
I have also contacted the US Government.
PLEASE AVOID.

Same issues as others, but I went via the Home Office official website and still ended up with this fake site. I've no idea how. I clicked on the pay $14 now and have been charged £89!

MASSIVE SCAM!!
Like many others I have fallen victim of this huge scam! Shocking! I didnt notice the price they were charging me and I assumed it was the $14 as it looked like the official wesbite. Aborted application shortly after realising it wasn't the official. Checked my bank account and £89 was already pending to be taken. Emailed 3 times, and sent a message via the website. I was certain I hadn't seen the price so I went back to the webpage to retrace my steps, in the smallest of writing it was at the bottom. Hardly noticeable so I am not surprised I missed it. I then got an email asking me to complete my (2nd) application and make payment!! So they were more than happy to ask for more money but couldn't respond to my complaint / refund.
I haven't had much joy with them so far and have said they will part refund at £25 stating ....
"Through the presentation of this document, I waive my right to claim through any other means, with immediate effect from now."

I will not be signing this and I will continue to fight for a full refund. They should be taken down.

I made the mistake by paying by debit card rather than credit so not sure how easy it will be to claim back from my bank but I will be taking all the evidence and paying them a visit this week.

Anyone else have any advice or successfully got a full refund?
Thank you

Hideous scam, wont give me my money back!!!
These sites should be stopped

Take my money and did not answer the questions . I tried to contact the bureau by mail and telephone but no success.
Please be aware at this is a fraud office.

SCAM!!! They overcharge for my application 10 times than normal rate!!! Be aware!!!

Hola
Acabo de ser estafada por esta página , yo entré a la página oficial y no termine de rellenar los datos porque no tenía el pasaporte a mano al llegar a casa me fijé que tenía un correo el cual yo pensaba que era de la embajada animándome a continuar rellenando la solicitud y enviándome a un enlace en el cual podía rellenarla yo caí y entre en este enlace y rellene sin percatarme que está ya no era la página oficial sino una 'falsa '( estausanow) y una ves llegue al final asumí que eran 14 euros que es lo que vale enrealidad, escaneé mi tarjeta y acepte luego de esto me pedía rellenar datos de las personas que me recibirían en NY osea aún no se terminaba de rellenar del todo la solicitud y me entró la duda si me habian cobrado ya ,me metí a mi cuenta y efectivamente me cobraron pero 89 euros inmediatamente deje la solicitud a medias y escribí un correo cancelando la al cual me respondieron al día siguiente diciendo que si quería cancelar solo me devolverían 25 euros por sus dichos honorarios ,ya que muy abajo del todo y en letras pequeñas ponía que me cobrarían 89 euros ( en lo cual no te fijas si en principio piensas que sigues en la web oficial que es a la que entraste en un princio) al día siguiente cancele mi tarjeta por miedo a que ellos puedan hacer algo con mis datos o tarjeta y espero que mi banco me ayude a solucionarlo y que se me pueda devolver mi dinero ya que esto es en toda regla un fraude hacia todas las personas que queremos viajar y en mi caso te envían un correo para que accedas a su página me parece injusto hacia todos los consumidores averiguaré donde presentar una queja o denuncia porque este tipo de páginas no deben existir yo actualmente nose que pasara en esta página fantasma aparece que mi solicitud a sido cancelada por lo tanto me quedé sin 90 euros en mi tarjeta y una solicitud cancelada , escribo para que esto no pase y se cierren todas estas páginas que se asemeja a la oficial y te hacen fiarte y confiar yo en mi caso soy estudiante y para mí pagar esa cantidad es desorbitado
Espero que la eliminen de internet está y otras más que he visto en internet ya que hay una oficial de el gobierno y estas páginas claramente de lucran de la gente que lamentablemente caemos en esto y se llevan el dinero por la cara ya que el trámite se hace exactamente igual en la página oficial no te ayudan en nada extra .
Adiós y espero que leáis esto y no os pase lo que a mí

Absolute scam - avoid at all costs , now £89 out of pocket for organising my daughters esta which should have cost £11. These cowboys should be prosecuted.

estausanow.com are a scam DO NOT USE!!!! THIEVES!!!!
They have scammed us out of £267 for 3 esta's to New York. Refusing to refund in full. Claim to be owned by Metway Travel but I can find no evidence that Metway Travel exist. Their so called 'refund form' is from No limits Travel. Google that and it comes up as only an Australian travel insurance company, so that also apparently does not exist.
Bank won't help as the 'website' comes up and appears real. No idea where to find help.
Action Fraud line have not responded in two weeks, so no hope of them contacting us either. (A friend of mine was scammed approx. 2 years ago, contacted Action Fraud line, never heard a thing from them).
Bank Fraud line no help either as again, website comes up and appears real.
These scam artists need to be stopped!

I have just bee n scammed. Applied for 3 esta waivers. They have charged for 3 full visa and have offered me $75 dollars refund. Refund form also states if you accet $75 refund you can not claim compensation anywhere else. I have spoken to my bank and action fraud. Went to go back on site estausanow.com and it no longer comes up! Be very carefull. Just becaus its the first site that comes up does not mean its official

I thought I was on official website and didn’t realise I had been scammed until payment came through on credit card.
They took over 150 Euros and I requested cancellation which they refused. They are thieves!!
The name of the site changes constantly.
I blocked my card,I made a complaint to the police and I hope they find these criminals.

Avoid this company at all costs!!! They will charge you over $100 for nothing.

I thought I was on official website and didn’t realise I had been scammed until payment came through on credit card.

I requested cancellation which they refused. They are thieves!!

Just fallen victim, DO NOT USE
aborted application midway, and contacted them to recall fees, (which they charge halfway into the application and before it is clear they are NOT US immigration)

This is what they wrote back - (tying refund of a small portion to a signed doc in which I waive any further entitlement)-

"First of all, thank you for your email.
We are sorry that you want to cancel your visa application online. We can cancel your order, but we must inform you that the cancellation entails some service costs, and that your refund will not be total. The refund belonging to your order is $25 per person.
You have the option to follow ahead with your order, but in case you want to continue with the cancellation of it, you must fill out the return form that we attach and send it back to us filled and signed. Once we have the document, we will proceed to make the refund through the same payment method with which the payment was made, and it will be effective in a maximum of 10 business days.
Please let us know if you want to proceed with your order or if you confirm you want to cancel, as it is currently awaiting your confirmation.
We will be waiting for your response.". If any other doubt should arise or support may be needed feel free to contact us again. We will gladly try to resolve any issue you have.
Best Regards​

One month in and still waiting for visa. Hopefully the bank will reverse the money I have paid. This site needs to be taken down.

I have just fallen for this scam and have email several times and no response from them, they have taken £89 from me and I am worried because I have given them my passport number will my passport be.ok, someone please help me thank you

Small copy on a website:
"This website is owned and operated by Sat Pro Ltd, a private company. We are not affiliated with any government or embassy."

They charge you $95 for person in total.

Use the official website! You only pay $14

Paid €178 for Esta USA never received them have contacted by email 25 times to no avail .i had to get the Esta myself on the original site for €12 .Sent on bank proof they are a saying that they never dealt with me