ETA Insurance (ETA Services) Avis 

1 901
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I got my insurance for my mobility scooter on line. I compared their prices with other insurance companies and their price was £10 less. It took minutes to set up

Noté 5 sur 5 étoiles

Even though I left ETA for a few years when I had rescue insurance included in an annual vehicle service charge, EVA had kept my details, making returning to ETA really simple. Your quick, friendly,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing mobility scooter insurance. Helped me with a replacement and completed everything for me and had a new one delivered to my address and kept me informed the entire time. Thank you for all your... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Laure completely sorted out the pickle I had managed to get myself in. As a middle agent gent I was surprised how slightly traumatic it is having an accident. Possibly a mixture of the heat and exhaus... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence d'assurance
  2. Compagnie d'assurance de vélos
  3. Courtier d'assurances
  4. Compagnie d'assurance
  5. Compagnie d'assurance de mobilité

Écrit par l'entreprise

When you buy insurance from the ETA, you get excellent cover and help build a sustainable future for all. We have supported vital environmental projects in Britain and throughout the world for over 35 years. Together, we can do more.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(1 901)

120 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I have been with ETA for a few years…

I have been with ETA for a few years now and have always been satisfied with their service, but recently they excelled themselves. I felt really well looked after when my exhaust box fell off, and was kept in the picture regularly as regards the arrival of the recovery vehicle. Very efficient and pleasant and you get to speak to real people very quickly.

9 juin 2026
Avis spontané
Logo de ETA Insurance (ETA Services)

Réponse de ETA Insurance (ETA Services)

Thank you for taking the time to share your experience with us.

We understand that breakdowns can be a very stressful experience, so we are very glad our team kept you regularly updated and well looked after.
Providing quick access to real people on the phone is a core priority for us, and it is wonderful to hear that our team and the recovery driver delivered such efficient service.

Thank you for your continued trust in us.

The ETA Team

Noté 5 sur 5 étoiles

They contacted me regularly to check…

They contacted me regularly to check every thing was going OK.

27 mai 2026
Avis spontané
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Réponse de ETA Insurance (ETA Services)

Thank you for your review.
We believe that good communication is key, so we are glad to hear our team kept in touch regularly to ensure everything was going smoothly for you.
The ETA Team

Noté 5 sur 5 étoiles

Very happy with the way every went the…

Very happy with the way every went the experience was a blessing with the help i got

21 mai 2026
Avis spontané
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Réponse de ETA Insurance (ETA Services)

Thank you for your kind words.

We are very glad to hear that you were happy with the service and that our team was able to provide the help you needed.

Best regards, The ETA Team

Noté 5 sur 5 étoiles

First year with ETA insurance …

First year with ETA insurance and found its website both efficient straightforward and competent with the insurance policy a good deal for my requirements

1 juin 2026
Avis spontané
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Réponse de ETA Insurance (ETA Services)

Welcome to the ETA! Thank you for choosing us for your first year of cycle insurance and for taking the time to leave such a great review. We designed our website to make finding the right policy as straightforward and efficient as possible, so we are delighted it met your requirements perfectly. Wishing you a fantastic year of safe and happy cycling, We are here is you need us!

Noté 5 sur 5 étoiles

Excellent service 👏

Excellent service 👏

29 mai 2026
Avis spontané
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Réponse de ETA Insurance (ETA Services)

Thank you so much! We are thrilled to hear you had an excellent experience with us.

Noté 5 sur 5 étoiles

An efficient and satisfactory experience

My call was picked up very quickly, the operator was knowledgeable and friendly and quickly gave me an answer to my query. Overall a very satisfactory customer experience, thank you.

29 mai 2026
Avis spontané
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Réponse de ETA Insurance (ETA Services)

Thank you for your lovely feedback!
We are delighted to hear that our customer care team answered your call quickly and provided you with the great service that we always aim for. Helping our customers is exactly what we love to do. Thanks for choosing the ETA, and happy cycling!

Noté 5 sur 5 étoiles

ETA made it very easy and clear to…

ETA made it very easy and clear to insure my mobility scooter. The Documents were sent immediately.
The insurance cover price was the best I could find it covered breakdown and liability.

28 mai 2026
Avis spontané
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Réponse de ETA Insurance (ETA Services)

Thank you for taking the time to leave your review, it is much appreciated!
We are pleased o hear that you found the signup process clear and easy, and that your documents arrived immediately.
We work hard to ensure our mobility scooter cover offers the absolute best value by including breakdown and third party cover, as standard.
We wish you many safe and happy journeys ahead!

Noté 5 sur 5 étoiles

To set up insurance

Setting up insurance with ETA was very simple and straightforward

28 mai 2026
Avis spontané
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Réponse de ETA Insurance (ETA Services)

Thank you for the great review!
We are delighted to hear you found the setup process so simple and straightforward. Welcome to the ETA, and safe travels ahead!

Noté 5 sur 5 étoiles

I insured my bike upon purchase 2 years…

I insured my bike upon purchase 2 years ago and paid £8 per month for insurance. A year ago ETA updated their policy to allow less stringent requirements on claims, which was well communicated. I had to claim when I had my wheels stolen, and ETA assigned me a member of their claims team who was my point of contact throughout. Callum called me to run through the incident, I had to send off evidence, and the claim was processed quickly to a fair value. You get the feeling that these guys aren't out to just make money. The insurance is actually worth the paper it's written on with ETA.

27 mai 2026
Avis spontané
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Réponse de ETA Insurance (ETA Services)

Thank you for taking the time to leave us a review!
We are delighted that Callum provided such great support and that your claim was resolved quickly and fairly. We always say that an insurance policy is only as good as the claims experience, so it is music to our ears to hear that our team delivered when you needed us most.
We will be sure to pass your kind words on to Callum.
Thanks for trusting us with your bike and your continued support of the ETA!

Noté 5 sur 5 étoiles

Extremely satisfied so far

Just had a renewal notice from my previous insurer and they wanted 2½ times what ETA quoted. So far there is no comparison especially with the ease of setting up.
Customer service were very quick & efficient in answering initial queries.

25 mai 2026
Avis spontané
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Réponse de ETA Insurance (ETA Services)

Thank you for your valuable feedback!
We are thrilled to hear our team answered your queries quickly and made the setup process seamless.
We firmly believe that reliable mobility cover shouldn’t cost the earth, so we are delighted we could offer you such great value compared to your previous provider.
Welcome to ETA, and we wish you many safe and happy journeys ahead!

Noté 5 sur 5 étoiles

Just helpful.service for a new.member

Very good just joined today and wanted a hard copy of the terms etc. The person who I contacted was very helpful hope if I have a puncture the response will be the same.

26 mai 2026
Avis spontané
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Réponse de ETA Insurance (ETA Services)

Welcome to ETA, and thank you for the great review!
We are glad our Customer Care team were able to assist you with your postage request.
Rest assured that if you ever do get a puncture out on the road, our breakdown team will be just as helpful and ready to get you moving again.
Happy cycling!

Noté 5 sur 5 étoiles

Excelente.

Excelente.

23 mai 2026
Avis spontané
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Réponse de ETA Insurance (ETA Services)

¡Muchas gracias!
Happy cycling!

Noté 5 sur 5 étoiles

Very clear and concise application.

Very clear and concise application.
Only time I will be able to give accurate feedback is (hopefully not) when I have to use their breakdown service.
Regards

20 mai 2026
Avis spontané
Logo de ETA Insurance (ETA Services)

Réponse de ETA Insurance (ETA Services)

Thank you for the review!
We are glad you found our website easy to navigate.
The real test of any breakdown cover is when you need to use it. While we hope your journeys are always smooth, you can rest assured that our team will be ready and waiting to get you moving if you ever do need us.
Welcome to the ETA

Noté 4 sur 5 étoiles

Motor bike breakdown

Seem like a very easy process which was great

18 mai 2026
Avis spontané
Logo de ETA Insurance (ETA Services)

Réponse de ETA Insurance (ETA Services)

Thank you for your review!
We are delighted to hear you found the process so quick and easy. While we hope your rides are always smooth, you can rest assured we are ready to help if you ever need us out on the road. Safe riding!

Noté 5 sur 5 étoiles

Easy to carryout and good value

17 mai 2026
Avis spontané
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Réponse de ETA Insurance (ETA Services)

Thank you for taking the time to leave us a review. We are pleased to hear that you navigated our website with ease and that are happy with the cover provided.
We are here if you need us!

Noté 5 sur 5 étoiles

Signed up for cycle rescue service

The signup process for the cycle rescue service was quick and easy. I followed that up with a phone call to clarify the situation regarding hire bikes. The call was answered quickly and the information given was clear. Excellent customer service

14 mai 2026
Avis spontané
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Réponse de ETA Insurance (ETA Services)

Thanks for taking the time to leave us a review.
We are delighted that signing up was straightforward and that our Customer Care team provided you with clear, prompt help over the phone.
It is great to have you with us - Happy Cycling!

Noté 5 sur 5 étoiles

Very easy to set up

Very easy to set up not used the service yet hope i never need it so far so good

14 mai 2026
Avis spontané
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Réponse de ETA Insurance (ETA Services)

The proof of the pudding is in the claims process! - if you ever need to claim, we will be sure to provide you with the best service possible.
Thank you for supporting the ETA, we are glad to have you on board!

Noté 5 sur 5 étoiles

It was so easy to set up my Cycle…

It was so easy to set up my Cycle Breakdown cover.The website was easy to navigate.

14 mai 2026
Avis spontané
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Réponse de ETA Insurance (ETA Services)

Thank you for taking the time to leave us a review. We are pleased that you found the setup was quick and easy.
We are here when you need us!

Noté 5 sur 5 étoiles

Simple process online

Simple process from getting a very good quote to setting up my scooter insurance. Feeling happy to be covered.

12 mai 2026
Avis spontané
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Réponse de ETA Insurance (ETA Services)

Thank you for taking the time to leave a review. We pride ourselves on providing the best possible service, and are on hand should you need any assistance.

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