I got my insurance for my mobility scooter on line. I compared their prices with other insurance companies and their price was £10 less. It took minutes to set up
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Lisez les avis des autres
Even though I left ETA for a few years when I had rescue insurance included in an annual vehicle service charge, EVA had kept my details, making returning to ETA really simple. Your quick, friendly,... Voir plus
L'entreprise a répondu
Amazing mobility scooter insurance. Helped me with a replacement and completed everything for me and had a new one delivered to my address and kept me informed the entire time. Thank you for all your... Voir plus
L'entreprise a répondu
Laure completely sorted out the pickle I had managed to get myself in. As a middle agent gent I was surprised how slightly traumatic it is having an accident. Possibly a mixture of the heat and exhaus... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence d'assurance
- Compagnie d'assurance de vélos
- Courtier d'assurances
- Compagnie d'assurance
- Compagnie d'assurance de mobilité
Écrit par l'entreprise
When you buy insurance from the ETA, you get excellent cover and help build a sustainable future for all. We have supported vital environmental projects in Britain and throughout the world for over 35 years. Together, we can do more.
Coordonnées de contact
Unit 21, Fulham Broadway Centre, Fulham Road, SW6 1BW, London, Royaume-Uni
- 0333 0001234
- customercare@eta.co.uk
- eta.co.uk
4,8
Excellent
2 k avis
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Time expired much too quickly
It was all fine, except that the pause between my last entry and the time expired notice was far too short. For a procedure this advises you to check the frame of your bicycle to find the frame number, a much longer interval is neede. And as nothing was saved, I then had to start all over again, and very nearly decided to go elsewhere.
7 janvier 2026
Avis spontané
Réponse de ETA Insurance (ETA Services)
Thank you for taking the time to share your experience. Feedback of this kind genuinely helps us improve the website. We’re sorry to hear you found the time-out feature frustrating – we are currently refining the sign-up pages and will definitely take your comments into account.
Absolutely Brilliant to have Cycle Rescue!
I came across ETA Cycle Rescue because I am a member of theAA, and asked if they provided breakdown service for members who may be using their bicycle instead of their car. No was the answer.
I then google searched for a bicycle breakdown service and found ETA CycleRescue! For £24 a year, an absolute bargain!
I paid for one year and paid for my daughter to be covered too by CycleRescue.
After paying for her, I would recommend all women cyclists to subscribe to CycleRescue, because if they got a flat tyre or other problem in a desolate area...! That is the assurance I have now with my daughter when she goes out on her bike. I'm not being patronising to women in the slightest. £24 is a small price to pay for being extracted out of a potentially dangerous situation.
Even if one woman or girl was saved from a dangerous situation by my recommendation, then that would be brilliant.
Thank you ETA for your CycleRescue service!
7 janvier 2026
Avis spontané
Réponse de ETA Insurance (ETA Services)
Thank you very much for sharing your experience and for recommending Cycle Rescue. With reference to your experience with the AA, you might be interested to know that we offer our own car breakdown product that includes Cycle Rescue by default and at no extra cost. Thanks again for taking the time to give us a review – we are here if you need us.
The ETA have once again sorted me out.
The ETA have once again sorted everything out smoothly and expediently for me after I was hit at speed from behind by a driver while I was cycling home form work. Tristan, the agent that was handling my claim was great and he and the team helped me to get a replacement bike ordered. Would recommend 100%
22 décembre 2025
Avis spontané
Réponse de ETA Insurance (ETA Services)
We're delighted to have helped get you back on two wheels. Thanks for sharing your experience and for the recommendation.
Excellent insurance
Very easy to purchase, and excellent value for money.
20 décembre 2025
Avis spontané
Réponse de ETA Insurance (ETA Services)
Thanks for choosing us and for sharing your experience - we're here if you need us.
Great cover Great price
Very surprised at the level of cover for the price.
But the proof of the pudding will come when I need to make a claim
12 décembre 2025
Avis spontané
Réponse de ETA Insurance (ETA Services)
Thank you for choosing us. We are here if you need us.
Very efficient service
Very efficient service, emails replied to very quickly.
Callum was excellent, professional and also caring, mentioning my stolen bike.
Brilliant service all round.
Thankyou
9 décembre 2025
Avis spontané
Réponse de ETA Insurance (ETA Services)
Most of us here know from personal experience how horrible it is to have a bike stolen, so we do everything we can to make our claims process as quick, efficient and humane as possible. Thank you for taking the time to share your experience – we’ll pass your feedback on to Callum and the wider team.
Excellent Company, Highly Recommend!
Excellent Company, professional, caring and understanding. Easy to deal with and nothing was too much trouble. I would Highly Recommend!
Thank you Team ETA!
3 décembre 2025
Avis spontané
Réponse de ETA Insurance (ETA Services)
Thank you for your kind words, and for taking the time to share your experience. We are always here to help.
So pleased with the team at ETA
So pleased with the team at ETA, they dealt with the claim very efficiently and timely. Would certainly recommend them to others.
21 novembre 2025
Avis spontané
Réponse de ETA Insurance (ETA Services)
That's really good to hear, and we will definitely pass your feedback to our claims team. Thank you for taking the time to share your experience – we are here if you need us.
Easy to set up
It was so easy to set up cover for my e-bike.
I now have peace of mind that my bike is covered should anything untoward happen.
It also includes cycle rescue, which for an e-bike is very helpful.
Well done, ETA !
16 novembre 2025
Avis spontané
Réponse de ETA Insurance (ETA Services)
Thank you for taking the time to share your experience - we are here if you need us.
when my mobility scooter broke down and…
when my mobility scooter broke down and i tried calling them for help i was told they could'nt find me on the systum and would'nt send a brake down truck to help me
7 novembre 2025
Avis spontané
Réponse de ETA Insurance (ETA Services)
We are very sorry to hear this. We have failsafes in place to ensure situations like this do not occur so we will launch a full investigation into exactly what happened and respond to you directly.
I have taken out ETA bike insurance on…
I have taken out ETA bike insurance on the recommendation of a friend. He used the service recently and told me how pleased he was with it. From his bike breaking down to being taken home, all within 2 hours. £24 a year seems incredible value for this insurance.
12 novembre 2025
Avis spontané
Réponse de ETA Insurance (ETA Services)
We launched Cycle Rescue over 30 years ago as the UK's first 24/7 bicycle breakdown recovery service, and it is still going strong. Thank you for taking the time to share your experience.
Easy
Very quick and easy to get insurance, policy sent straight to my inbox, no hassle,
11 novembre 2025
Avis spontané
Réponse de ETA Insurance (ETA Services)
That's what we like to hear! Thank you for taking the time to share your experience.
Very simple.
Very simple to set up. No tech questions, just basic I.D. required. The only annoying thing was the date of birth section. Having to arrow back forty plus years to find the correct date was a bit of a bind, much easier to type it straight in.
2 novembre 2025
Avis spontané
Réponse de ETA Insurance (ETA Services)
Thank you for sharing your experience and for the feedback on the sign-up form - comments like this are very useful for our website designers.
Very efficient
6 mars 2025
Réponse de ETA Insurance (ETA Services)
That's what we like to hear! Thank you for sharing your experience - we are here if you need us.
Excellent service and a good price.
I had 30 days free comp. cover on buying a Jorvik Trike. I wanted to continue with breakdown recovery only. ETA customer services were very helpful and cover obtained at £24.00 annually.
18 octobre 2025
Avis spontané
Réponse de ETA Insurance (ETA Services)
It's great to have you with us. Thank you for taking the time to share your experience - we are here if you need us.
Bike Insurance
The ETA website was easy to use and the sign-up process was quick
Paul from Enfield
16 octobre 2025
Avis spontané
Réponse de ETA Insurance (ETA Services)
We like to do everything with the least amount of fuss - and less time faffing about on websites is more time to do more interesting things. Many thanks for taking the time to share your experience. We are here if you need us.
Faultless
Fantastic service after my bikes were stolen from my van. The claim was handled quickly and smoothly, all sorted within two weeks. Everyone I dealt with was really helpful, so I’ve gone ahead and insured my new bikes with them again.
1 octobre 2025
Avis spontané
Réponse de ETA Insurance (ETA Services)
Having a bike stolen is always a horrible experience, but we do all we can to get you back on the road as soon as possible. Many thanks for taking the time to share your experience.
Good service
9 octobre 2025
Avis spontané
Réponse de ETA Insurance (ETA Services)
That's what we like to hear! Thank you for sharing your experience - we are here if you need us.
This is the first time I’ve used you to…
This is the first time I’ve used you to insure my new mobility scooter I found you very easy to arrange online and I done a lot of research on other companies which came up a lot more expensive and didn’t cover what you do I would highly recommend you to any body who wants to insure there mobility scooter thanks
9 octobre 2025
Avis spontané
Réponse de ETA Insurance (ETA Services)
Thanks so much for sharing your experience. We’ve designed our mobility scooter insurance to be both comprehensive and great value - that’s why things like breakdown and puncture cover come as standard, with no extra charges. If you have any questions about your new policy, please give us a call - we are here if you need us.
Very good service no problems and a…
Very good service no problems and a very good price +++++
8 octobre 2025
Avis spontané
Réponse de ETA Insurance (ETA Services)
That's what we like to hear. Many thanks for taking the time to share your experience. We are here if you need us.
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