Ethic Star Avis 

Ordered a few times with no problem, but then one order came with one item missing - its now been over a month and I have not received a refund or the actual item. Emailing gets me nowhere, as does calling. Only going round in circles - fantastic service if the order comes correctly, but not if something is wrong..

Returned item to Ethic star on 12/11/19 & have emailed them 3 times
I still have not received a refund !
Will not be ordering from them ever again!

Working with ethic star is quite easy - placed the order on SAT and go the Delivery on time. Work shirts were good quality

Quick Delivery

Brought some tote bags and as always the delivery was prompt and good were value for money.

No complaints decent good quality polo t shirt Quick delivery and decent choice of sizes.

Excellent business cards and stamp - very pleased. It is just a shame that they come from abroad and therefore take longer to arrive, unless you pay a substantial amount for postage, which, for a charity venture I did not want to do. Otherwise - well done!

Outstanding customer service. Great products at a fantastic price. Will use this company again

If I could give zero stars I would.
This company was bad from start to finish.
Last week of July I began making enquiries about some personalised t-shirts for a business event on the 8th of September, my order was not complete until 7th September! printing was not consistent throughout and customer service was absolutely abysmal. I emailed them almost every day often followed by a call. they couldn't understand what I was asking them to do despite me colour coding the order form, they invoiced me incorrectly twice and when you speak to them instead of apologising and moving forward, they want to argue with you and not take any responsibility for the problems. When I went to collect it was exactly the same - I was told that if I wanted something the same colour every time I would have to provide a colour code and it wasn't their responsibility to do so...Firstly, I'm not a printer I'm a customer so if I tell you I don't know what that number is, don't tell me that's not your problem, especially seen as I've already paid you and not one of you asked me for a colour code in the 2 months that we were going back and forth! I then asked if they could take the number that they used for one of the other T-shirts and apply that to the one that they did incorrectly, they told me that they didn't have it and again if I wanted it the same I'd have to give them the number. :-S ... if you don't know what the number is, HOW AM I SUPPOSED TO??!!
I've never come across a company that fails to deliver in every single area until EthicStar.
Save yourself the headache and spend a little more money somewhere they can get the job done properly!

Ordered personalised robe for bride over a week before and it didn’t arrive in time rendering it useless as it missed the event and as personalised couldn’t be used!
Tried to pay for dinner delivery however was unable due to the process the company use so frustrating and annoying wish I’d ordered elsewhere.

Terrible product. I ordered over 100 t-shirts and the sizes they claim are uk standard were not correct. I am personally 5ft 5 inches tall, and the extra large t shirts which I ordered are tight on me. After speaking to customer services they have been slow in replying and basically saying its my fault. Stay clear!!!

Brought some polo tops from ethic star which came really quick. Cheap and good quality polo shirts - washed them few times and the quality is still nice. Will use again

Very disappointed - I have used this company before, stupidly I gave them a second chance and am really in despair. My show finale costumes are awful. What was supposed to be gold metallic is a brown beige which has no resemblance of metallic gold there’s not even a hint of metallic. The proof they sent me was not even near what the end resulted in - poor poor poor
Plus I was messed around timeframe wise and left waiting on email for days before I prompted numerous times. I have asked them to look into what happened and guess what ... no response!!!
Really bad service all round - the children can’t wear brown stars on their costume it’s supposed to be an anniversary show ... how is this acceptable?

Avoid - poor service. Incorrect invoices sent multiple times, sent me someone else’s personal details, spellings incorrect, even had to tell them they undercharged me at one point (wish I hadn’t been so honest Now).
Not ready on agreed date so had to drive and collect from London to have them in time for school trip and to top it all off, spellings mistakes only corrected on some personalisation places and not others on the actual hoodies.

Disappointed children, waste of money and Will never use them again.

I was really pleased with the service and the quality of the personalised towels that I ordered. It was quite a complicated order, but it was spot on.
There was a slight mix up with delivery dates, but they came to the rescue and delivered the order to my front door.
Would definitely use them again.

BUYERS BE AWARE!!!!! FRAUDULENT COMPANY!!!

Stole my bank details after placing an order over the phone and then used my bank details to have a night out on the town in London! Oh and my order..... nope.... did not arrive when it should have.

I have had other customers contacting me with the same after hearing about my experience.

FAKE REVIEWS HOW FUNNY - do not believe the good reviews you read on Google either. Take a closer look and you will see that these were posted by a fake company as these reviewers must have some lavish lifestyle leaving 5 star reviews all over the country!! look into it yourself and you will see.

There is neither 'Ethic' or 'Star' service from this dirty, corrupt scamming company

Absolutely shocking service, dire communication, awful quality, zero after sales. Massive rip off! Will only refund if threatened with Court action and then demand articles returned first, and then STILL don't refund even after signing for receipt of returned items, and then just stop replying to emails! Avoid avoid avoid. They don't deserve any stars or rating but this review site won't let me give zero stars! Next step Trading Standards and a Money Online Claim.

DO NOT BUY FROM THIS COMPANY!!!

placed an order of t-shirts and sent the wrong colour and one that was faulty.sent a number of emails and phoned them twice keep getting fobbed of with customer services saying they will pass it on to customer services and they will email me back a week later still no reply.such a shame as wanted to order big orders for my business but not anymore.will be giving trading standards a phone call.

DO NOT WASTE YOUR MONEY - THEY WILL LET YOU DOWN!!!!
Ethic Star..... Not so ethical.....
Placed order with short deadline for delivery, promised that they could and would deliver for my deadline... No sign of my t-shirts on delivery and now have to let down 42 children due to Ethic Star's inability to supply. They have just taken my money and run!!!
I have had to follow up my order every day as they seem to dislike actually talking to people - responding via email only. When I did manage to get hold of someone in the Sales department they couldn't provide me with my order tracking number, or give me any indication as to where my order was. So I am now left with nothing to give to 42 children.
Disgusted is the understatement. Such a shame in this day and age that they didn't have the foresight to be honest with me initially as they have left me no option but to pass this feedback through all social media outlets.
Being a Manager of Rugby & Football Squads, this could have been a lucrative deal for Ethic Star, but I sure as hell WON'T EVER use them again.
I am sure I will find a company that will provide me with a satisfied customer experience as well as the goods I order now and for the clubs I represent in the future.

my aprons arrived within days and looked amazing and very professional with the logo embroidered onto a very smart washed out denim fabric. This had been a fairly last minute order and I wanted them for a special occasion but this has not compromised on the quality. I am really pleased with them and they were really reasonably priced.