Quality had gone downhill in recent years. Workout clothes still have a good fit and they’re better than many others, so I ordered a set from the website. First half of my order was cancelled (e... Voir plus
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Lisez les avis des autres
Jeg er veldig fornøyd! Plaggene er superfine og behagelige å ha på + kundeservicen er upåklagelig. Jeg fikk raskt svar på min henvendelse, og de tilbakeførte penger med en gang pga en liten feil. Det... Voir plus
I placed an order with a 20% discount and needed to exchange the size. Suddenly, the discount no longer applies to the replacement order. Completely unacceptable and something I have never encountered... Voir plus
Met alle respect, we zijn daar geweest om wat te kopen en we werden gelijk beschuldigd van sokken te stelen in onze tassen. Ze hielden ons tegen omdat 1 collega ons sokken zag steken in onze tas? Ze b... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
lululemon is a technical athletic apparel brand designing gear for yoga, run, training and everything in between—but we’re more than just that. We’re a mindful movement that believes if we push past our sweaty boundaries, we’re able to build the strength to push ourselves in other aspects of life. This is who we are. This is lululemon.
Coordonnées de contact
Etats-Unis
- eu.lululemon.com
1,8
Bas
67 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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No discount for EU students, discount for UK students
I am a student and therefore, I can get a student discount on the UK website to deliver to the UK. I have since moved to Europe and I am no longer eligible for a student discount. Lulu is expensive, so 15% makes a big difference imo. I can't understand why a student who lives in the UK is worthy of a student discount, but their European equivalent is not entitled to a student discount. I do like the clothes though.
6 juin 2022
Avis spontané
No problems
No problems. shopping experience went fine and returns was easy as could be expected. Register return, print label. Done.
17 mai 2022
Avis spontané
Terrible customer experience
Terrible customer experience. I have ordered one time from Lululemon and the package was not received by me. The tracking from the carrier shows as delivered, but it was never received by me. I did not sign the delivery slip nor provided an ID number for the delivery. I have tried to make them aware of the situation so that they can followup with the carrier and request an inquiry, but they just don't care and claim that I should just follow up with my bank. My bank has reached out to them, and they keep insisting that the package was delivered. So I am left without my purchase and without my money. The customer service is just oblivious to the situation, and they keep insisting that it is my problem. Excuse me?? You have FAILED to fulfil the terms of the agreement. YOU never delivered the package to me. I don't know who you gave the package to, but most definitely was not me. It is really aggravating and infuriating that I am just without any alternative to contest this situation. Please, do not purchase from this seller. I wish I would have visited this website prior to buying from this seller and spending my hard earned money. Do not make the same mistake i made.
30 mars 2022
Avis spontané
aboslutely horrible website
aboslutely horrible website. been trying to order from them for days - when I Get to the checkout button, I either can't click review order or when I can, it turns out half of the items in my cart are out of stock (even though it doesn't show that they are out of stock on the actual website). Then I have to do everything all over again adn enter all my details and credit card details, and then again I either can't review my order to purchase or somethign else in the shopping cart ends up being out of stock. I have tried to contact their chat support but that doesn't work either. It's a shame becuase their clothes are my favorite workout and athleisure clothes but it's impossible to purchase fromEurope when their website is so bad!
16 janvier 2021
Avis spontané
One of the worst companies to ever sell…
One of the worst companies to ever sell anything online, took me over two months to return something, their customer service is not trained properly & the website is terrible!!!
I will never buy from them again and I will never step foot into any of their stores!!
1 septembre 2020
Avis spontané
Security Labels on items, a long return policy, no refund
Orders delivered in time.
2 of 3 items had an unremovable security label.
Return proces takes 1 month.
Only 1 of 2 item is refuned. ???
e-mail reponse 2-5 days.
Better to go to the store.
2 juillet 2020
Avis spontané
Unprofessional and disappointing website
This website is the worst website ever ..at first they sent me the confirmation email saying that they will update me with the shipment number in 3 -4 business days + they withdrew the full amount of money from my visa .. after me sending many emails asking about the shipment number .. they have canceled my order without giving me a notice .. then they have denied receiving any payment in reality they charged me the full amount and my bank approved the transaction
20 juin 2020
Avis spontané
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