Everypaw Avis 1 373

Absolutely fantastic customer service, claims portal was very straightforward no messing about very impressed. I’ve renewed again,.

Gave us the cover we needed with a reasonable price.

The whole experience was very simple and straight forward and really didn’t take much time at all, money was in my account a lot quicker than I was informed it would be so am a happy customer - hopefully my premiums won’t go up too much 😊

The claim was dealt with efficiently and paid out in a timely manner

Had dogs since 1980, never claimed before. Very impressed with ease of making claim and speed of payout in a week.

Claiming was unbelievably easy through the online portal, and they got back to me within a few days, then got my payment a few days after that. Very please with the service.

Efficient handling of claim throughout a difficult process - liaised with vet for the full picture and paid vet direct

Every Paw is the best pet insurance provider that I have ever come across or used. They are beyond helpful and when my rabbit got sick, the insurance money was in my bank within a week. Highly recommend them

Very easy process to ensure my 3 dogs. The site was intuitive and gave me lots of options to choose from.

Very easy to set up very clear instructions

I am happy with the cover provided by Everypaw.
However I am less happy with the annual renewal process which doubles the premium unless i apply for a completely new policy. Loyal custom does not seem to be valued.

I have had to make two claims for my dog Jaxon this year for Luxating Patella / Knee Surgery. The ease of the claims process with Everypaw is unmatched.
To claim, I signed into the pet portal, added the condition, the treatment dates and uploaded the vet invoice and submitted the claim. I really appreciated how simple this was during a stressful time.
They kept me informed on receipt of the claim and both times it was processed within a few days.
Due to my dogs age, 75% of each claim was paid but I am aware this is standard for all pet insurance so I have no issue with this.

The only constructive feedback I can offer relates to my other dogs’ policies at renewal. I asked for the auto renew function to be switched off, as I prefer not to have any contract automatically renewed. However, the policies were then cancelled at the end date and no renewal quotes or reminders were issued. As a result, the other dogs are now insured elsewhere. This has not caused any issues for me, but I likely would have stayed if I had received a reminder and renewal quotes.

Very easy to make a claim. Dealt with quickly and positively.

It is not possible to answer this question as I have only just become a client.

Straight forward

No.problem whatsoever. Paid direct to my vets. Excellent service.

Super easy, quick and straightforward. Highly reccomend and unlike other insurers they do what they say!

Everything was very straightforward and the website was very easy to use.

ABSOLUTE SHAM ... AVOID ... DO NOT WASTE YOUR MONEY. What would responding to you do apart from waste valuable time . Sort out your policies and be fair instead of money making .
I am writing on behalf of family member, Most insurance policies has loopholes .. these are one of those ...they are just a money making company. Save yourself the heartache/ Financial strain
Ringing customer services will not help... So don't ask me to call You will not help as you just want to pocket the money . I am absolutely disgusted with the service. I would give MINUS FIVE if I could.

It was easy to sign up and after scrolling through the the comparison site we choose every pet seeing the reviews and what you got with it puts at peace of mind