I have always been wary of companies that say they will help you check if your car finance was mis-sold. However I received an email from Fair as part of a marketing campaign. I read some online com... Voir plus
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Lisez les avis des autres
So far so good but we haven't got to the end of the road yet. This review is just based on the excellent communication I have been getting and the simplicity of moving forward with potential claims.... Voir plus
L'entreprise a répondu
At the moment I will rate 3 starts as you have only just started. So far so good with asking for information on data and not asking for all the car finance as that would have just been a pain and me b... Voir plus
These guys are amazing up to now. Their communication is briliant by email and text message. They have found 10 claims for me and in a matter of a couple of weeks have contacted the companies with... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Fair (a trading style of Reclaims 4U Ltd) is a trusted claims management company (CMC) based in the UK, specialising in assisting individuals who have been mis-sold vehicle finance. We are dedicated to providing a professional, transparent service to clients seeking compensation for unfair financial agreements. With a team of experts, we help our customers navigate the complex process of reclaiming mis-sold finance, ensuring they receive the compensation they deserve. At Fair, we pride ourselves on integrity, efficiency, and customer satisfaction.
Coordonnées de contact
Unit 1.02b, Boatshed, Office Village, 12 Exchange Quay, M5 3EQ, Salford, Royaume-Uni
- 0161 528 1777
- claims@fair.inc
- fair.inc
4,3
Excellent
185 avis
A répondu à 70 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good experience
Easy to work with providing us with information we need to know
4 août 2025
Avis spontané
Réponse de Fair
Hi Elizabeth!
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
Very professional hopefully with a…
Very professional hopefully with a positive outcome.
4 août 2025
Avis spontané
Réponse de Fair
Hi Jane!
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
They are keeping me up to date on…
They are keeping me up to date on everything that is happening and they were quick to respond when I first inquired about if I would be eligible to claim
4 août 2025
Avis spontané
Réponse de Fair
Hi Margaret!
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
Réponse de Fair
Hi Lorraine!
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
Have been kept up to date with progress
Have been kept up to date with progress
4 août 2025
Avis spontané
Réponse de Fair
Hi!
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
Claim Process
Although waiting on final summary update, I am pleased with how straightforward the process has been and the fact you are able to leave all the investigative work to the experts.
3 août 2025
Avis spontané
Réponse de Fair
Hi Jane!
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
Réponse de Fair
Hi Tasha!
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
Sceptical, no need to be
I have always been very sceptical regarding money claims and the companies that advertise these services. My experience with Fair has been hassle free, I've always been kept informed of progress and overall a worry free process.
3 août 2025
Avis spontané
Réponse de Fair
Hi Dave!
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
The claim and the background…
The claim and the background investigation was carried ou expertly and Iwas continuously kept updated with the progress as well as any developments all of which made me rest assured that the case was being handled
3 août 2025
Avis spontané
Réponse de Fair
Hi Frank!
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
So far so good
I gave my details and I had a very quick response All I can say is let’s watch this space but happy with the service so far
3 août 2025
Avis spontané
Réponse de Fair
Hi!
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
Réponse de Fair
Hi Carol!
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
Your quick action and feedback you are…
Your quick action and feedback you are giving.
2 août 2025
Avis spontané
Réponse de Fair
Hi!
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
Speedy engagement and keeping client updated
Speedy engagement and keeping client updated
30 juillet 2025
Avis spontané
Réponse de Fair
Hi Trudy!
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
Réponse de Fair
Hi Mrs Wickham!
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
Poor communication/accessibility
*Amended review* Tried to cancel my request for this company, I emailed them on Sunday night (did not expect a response) but then emailed again on Monday morning and called their contact number several times throughout the day and no one answered. Hence why I left my review.
Later on that day I did get a phone call from the manager Perrie who was very pleasant and did confirm my cancellation request over the phone and I have since had a confirmation email.
I cannot comment on the company any further than this.
28 juillet 2025
Avis spontané
Réponse de Fair
Dear Susannah,
Thank you for your feedback.
Having reviewed your case, I can confirm that you submitted your details and signed our Terms of Business on Saturday, 26th July 2025. You subsequently contacted us on Sunday, 27th July 2025, requesting to close your account. As stated in our automated response, due to a high volume of enquiries, we aim to respond within 4–5 working days.
Our offices are closed over the weekend, but your request was reviewed and processed promptly on Monday, 28th July 2025 – the next available working day. I also understand that you have since spoken with my colleague Perry, who explained the process and addressed your concerns.
We regret that your initial impression of our service did not meet your expectations, but we hope this follow-up has provided some clarity. Should you need any further assistance, please don’t hesitate to get in touch.
Kind regards,
The Fair Team
Perry was extremely helpful as I was a…
Perry was extremely helpful as I was a little hesitant as I couldn't remember contacting FAIR, however he explained the process and my fears were allayed, so thanks to him
15 juillet 2025
Avis spontané
Réponse de Fair
Hi Dennis!
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
Caden
Caden, kept the call short, explained very simply where we were in the process of my claim and my next steps. 🙏
26 juin 2025
Avis spontané
Réponse de Fair
Hi Michael,
Thank you for taking the time to leave us a review. We’re pleased to hear that Cyden was able to assist you, and we’ll be sure to pass on your positive feedback!
We’re delighted to have you on board and look forward to supporting you throughout your reclaim journey.
All the best,
Fair
Retract my review of Fair.inc
On Friday I completed a very complex form for car finance with Fair.inc. with all my personal information.
I wrote a rather scathing review as I was somewhat upset that I had not received an acknowledgment from them & had tried to contact them on several occasions success!
Well today all my concerns & worries have been all resolved by the lovely Perry - the Manager.
I was contacted this morning with a call that I missed & received an email from them.
Perry then called me again and he has resolved all of my worries and concerns.
My personal data is secure and they are a cosha company registered with the FCA.
Perry also informed me that I had been sent an email on Friday to confirm!
I said that I had not received so that was the reason for me trying to call several times - with no success - on Friday afternoon.
But had I looked in my Junk file I would have found all the information with their terms and conditions had been acknowledged by Fair.inc.!
I hadn’t realised that this had happened until Perry told me & then when I found it I promptly deleted it!
So all my concerns about my data protection being used inappropriately are all completely unfounded.
I had a really long chat with Perry who will resend the terms & conditions - I’m more than happy with them as they are a cosha company.
I think we live in a world with so many scams that the assurance from Perry was amazing so I’ve no hesitation in them handling my case.
It’s no win no fee.
Apologies for getting it wrong,
23 juin 2025
Avis spontané
Réponse de Fair
Hi Elaine,
Thank you so much for giving us the opportunity to make things right, we really appreciate your patience and understanding.
I'm really glad that Perry was able to resolve this for you and I'll be sure to pass on your feedback to him.
If there's anything more we can help with, please don’t hesitate to reach out.
Kind Regards,
The Fair Team
Awful!!! AVOID
Awful! Nobody answers calls or emails sent!! Left several voicemails now also
Not sure company is legit.
Have had to make contact with ombudsman for support!
Would NOT recommend
20 juin 2025
Avis spontané
Réponse de Fair
Hello Miss Bowden,
We'd like to thank you for taking the time to share your feedback and for giving us the opportunity to make things right. I’m glad we’ve since had the chance to resolve this with you directly and if there's anything more we can help with, please don’t hesitate to reach out.
Kind Regards,
The Fair Team
Submitted claim in Jan it is now June…
Submitted claim in Jan it is now June so I called for an update on status of my claim. Female who answered phone advised that she would get a supervisor to call me back. She did not ask my name, claim ref no,etc but I did give her my telephone number. I am not sure that Fair Inc is a legitimate company.
10 juin 2025
Avis spontané
Réponse de Fair
Hi Stephen,
I'm sorry to hear you didn’t receive the usual high standard of customer service we expect all our customers to receive. We’ve recently experienced a high volume of enquiries, and while our team is working hard to respond to everyone as quickly and thoroughly as possible, we completely understand how frustrating delays can be.
Unfortunately, we’re unable to locate your account from the information provided in your review. We'd be grateful if you could provide some further details, such as your last name and/or claim number, so that we can look into this for you.
I'd also like to assure you that Fair is a legitimate company — Fair is a trading style of Reclaims 4 U Ltd, which has been successfully reclaiming compensation on behalf of customers since 2008. You can find more information using our company details below:
Company number: 06651869
FCA Reference number: 830181
Thank you again for your patience, and we hope to resolve this for you soon.
Kind regards,
The Fair Team
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