I have always been wary of companies that say they will help you check if your car finance was mis-sold. However I received an email from Fair as part of a marketing campaign. I read some online com... Voir plus
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Lisez les avis des autres
So far so good but we haven't got to the end of the road yet. This review is just based on the excellent communication I have been getting and the simplicity of moving forward with potential claims.... Voir plus
L'entreprise a répondu
At the moment I will rate 3 starts as you have only just started. So far so good with asking for information on data and not asking for all the car finance as that would have just been a pain and me b... Voir plus
These guys are amazing up to now. Their communication is briliant by email and text message. They have found 10 claims for me and in a matter of a couple of weeks have contacted the companies with... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Fair (a trading style of Reclaims 4U Ltd) is a trusted claims management company (CMC) based in the UK, specialising in assisting individuals who have been mis-sold vehicle finance. We are dedicated to providing a professional, transparent service to clients seeking compensation for unfair financial agreements. With a team of experts, we help our customers navigate the complex process of reclaiming mis-sold finance, ensuring they receive the compensation they deserve. At Fair, we pride ourselves on integrity, efficiency, and customer satisfaction.
Coordonnées de contact
Unit 1.02b, Boatshed, Office Village, 12 Exchange Quay, M5 3EQ, Salford, Royaume-Uni
- 0161 528 1777
- claims@fair.inc
- fair.inc
4,3
Excellent
185 avis
A répondu à 70 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Perry was very informative and helpful.
Perry was very informative and helpful.
28 mai 2025
Avis spontané
Réponse de Fair
Hi Graham!
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
Yeah just spoke to Perrie
Yeah just spoke to Perrie, really appreciate your hard work, very polite 👍
28 mai 2025
Avis spontané
Réponse de Fair
Hi Andrew!
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
The team make things so very easy
The team make things so very easy. And are always keep me informed about my claim they are doing there best for me so very polite to talk to and explain everything they are doing on this process it’s been a pleasure to have the team on my side
20 mai 2025
Avis spontané
Réponse de Fair
Hi Karl!
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
Easy to sign up with clear and concise…
Easy to sign up with clear and concise details on their no-win, no-fee arrangement.
Found agreements I had even forgotten about!!
25 avril 2025
Avis spontané
Réponse de Fair
Hi Ricky!
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
I recommend Fair Claims
My experience with Fair Claims has been excellent. There are no complicated processes. With the information I gave them they did all the research and now I am looking forward to receiving my pay out later. I strongly recommend Fair Claims to anyone seeking compensation relating to car finance.
John Sabou
14 avril 2025
Avis spontané
Réponse de Fair
Hi John!
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
Reassuring call from Perry that Fair is a legitimate company
After signing up for Fair to negotiate my claim I tried to cancel as I wasn't sure that it was a legit company. However they did not respond to my cancelation email straight away but after a few days I had a call from Perry who went through the process and reassured me that all was well. He was very thorough and put my mind at ease, so my claim is now going ahead.
14 avril 2025
Avis spontané
Réponse de Fair
Hi Jan!
Thank you so much for taking the time to leave us a review of your experience with us. We're happy Perry was able to resolve your queries and we look forward to assisting you with your reclaims!
All the best, Fair
Reasonably easy to sort out
Reasonably easy to sort out, now all I have to do is wait for the results
6 avril 2025
Avis spontané
Réponse de Fair
Hi John!
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
Very quick and easy to follow
Very quick and easy to follow. Here's hoping I'm due some money 🤞
1 avril 2025
Avis spontané
Réponse de Fair
Hi Steve!
Thank you so much for taking the time to leave us a review. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
Easy forms to complete
Easy forms to complete. ID video was a little awkward, took several attempts to complete. Although I have been told I have a legitimate claim, I have not been told what percentage fee I will have to pay if my claim is successful?
18 mars 2025
Avis spontané
Réponse de Fair
Hi Howard!
Thank you so much for taking the time to leave us a review, we always appreciate any feedback we receive!
If your claim is successful, our service charge is capped at a maximum of 30% plus VAT, and you can find our sliding scale fee structure within our Pre-Contract Information and Terms & Conditions, either on our website or within the completed Claim Pack that was emailed to you. I've been unable to locate you on our system with the details provided, however, if you would like to speak with one of our agents please don't hesitate to get in touch via:
Email: claims@fair.inc
or
Phone: 0161 528 1777
At Fair, we strive to improve our services based on the feedback we receive, and so I have passed your feedback on to our Operations team.
All the best,
Fair
This was very easy to follow to submit…
This was very easy to follow to submit my claim- am really hoping to find I am owed some money now.......
11 mars 2025
Avis spontané
Réponse de Fair
Hi Sheila!
Thank you so much for taking the time to leave us a review, we always appreciate any feedback we receive and strive to make our customer's experience enjoyable. We're happy to have you on board and we look forward to assisting you with your reclaims!
All the best, Fair
Réponse de Fair
Hi Chris!
Thanks for the review, we're happy to have you on board and glad you're enjoying the Fair experience!
All the best, Fair
Easy and simple process
20 février 2025
Avis spontané
Réponse de Fair
Hi James,
Thanks for taking the time to leave us a review! We're glad to hear you're enjoying the Fair experience so far. :)
All the best, Fair
Very helpful company
Very helpful company. Didn’t know what to expect at first but from all the communication and updates from Fair I feel like I’ve choose the right firm to help me look into my mis sold car finance.
2 mars 2025
Avis spontané
Réponse de Fair
Hi Steve!
Thank you for taking the time to leave us a review. We're happy to have you on board and look forward to helping you with your reclaims.
All the best, Fair
NO UNSUBSCRIBE SECTION TO STOP THE EMAILS.ails sent to…
Do not answer emails sent to their claims email address
yet keep bombarding me with emails to sign.
I do not want to sign anything, I, like many others filled in the info to try and find out if we had any finance only, then we could decide if we wanted to proceed.
None of their emails have any sort of "UNSUBSCRIBE" section.
IN REPLY THE THEIR RESPONSE,
At no time did I agree to anything on your site as you required a signature and I was not prepared to leave one.
3 mars 2025
Avis spontané
Réponse de Fair
Hi Andrew,
I'm sorry to hear you're not satisfied with our email communications. I have investigated this for you and outlined my findings below.
You entered your details on our website and agreed to our Privacy Policy on Saturday 1st March 2025. We then received two emails from you - the first was received on Saturday 1st March 2025 at 14:29, and the second was received on Sunday 2nd March at 20:32. You then spoke with one of our agents on Tuesday 4th March 2025 who closed your account as per your request, and sent you an email to confirm this.
We do understand that it can be frustrating when waiting for a reply, however, I would like to clarify that our business hours are Monday-Friday 10am-6pm, and we aim to respond to customer emails within 3-5 working days. Please also note that the messages we sent to you are not marketing, which is why there is no unsubscribe button. As displayed to you on our website, we had carried out a further search for you, for which we needed you to sign our documentation and therefore our contact was as part of our service to you.
I would like to assure you that as a responsible Claims Management Company who has been helping customers since 2008, we utilise external compliance support to ensure we are operating in line with the relevant rules and guidance issued by our regulator, as well as other relevant law and regulations.
We would like to thank you for taking the time to leave us a review. We take customer feedback seriously and strive to improve our services based on the feedback we receive, and so we do appreciate your feedback regarding this matter.
All the best, Fair
My experience with Fair has been very…
My experience with Fair has been very smooth so far. I have only completed the initial steps to start my claim, and the process has been seamless. I was promptly updated upon providing my ID, and my claim is now in progress. So far, Fair has been efficient and professional, and I appreciate the clear communication. I hope the process continues to go well and that they keep me updated on the progress. I will return to update my experience later, but overall, I'm very satisfied with their service so far.
26 février 2025
Réponse de Fair
Hi Gemma,
Thanks for choosing Fair and for taking the time to leave us a review! We're happy to have you on board and we look forward to assisting you in your reclaims.
We hope you continue to enjoy your experience with us, however, if you do ever wish to speak with us then don't hesitate to get in touch and one of our agents will be happy to help you.
All the best, Fair
Likely a scam they ask you to sign…
Likely a scam they ask you to sign before seeing any documents and nobody picks up the phone they ask you for id and details before seeing anything
30 décembre 2024
Avis spontané
Réponse de Fair
Hello Mo,
I'm sorry to hear you have concerns regarding our legitimacy and customer journey. Please let me provide you with some useful information which should answer your concerns.
Initially, we collect certain information from you on our website such as your name, date of birth and contact information. This enables us to provide you with our free check service, and you then have the option of signing up with us once the free check has been completed.
Please note that the signature page on our website refers you to the documents you are signing and includes hyperlinks for you to read over them before you sign up with us. You can also access our Terms & Conditions without having to provide any information by clicking "Terms" at the bottom of our website.
In regards to our requests for identification, these are only sent once you have signed up with us. Some lenders require sight of your ID before releasing your potential claim information and so in some cases, we may be unable to assist you if your ID is not provided.
Please accept our sincere apologies if we missed your phone call. During the Christmas period, our offices were short-staffed and we experienced a high volume of enquiries, however we understand that wait times can be frustrating.
We would like to thank you for taking the time to leave us a review. We strive to improve our services based on the feedback we receive, and so we do appreciate your feedback regarding this matter.
I would like to assure you that we are a reputable organisation that has been in business since 2008, and we have helped thousands of satisfied customers ever since. From your review, we cannot determine whether you are a client of ours but I hope I have been able to provide some clarity and reassurance. If you have an account with us, or would like to discuss any further concerns or queries, please reach out to us directly at claims@fair.inc and one of our claim experts will be happy to assist you.
All the best,
Fair
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