Farro Avis 

1 959
•
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The packer was awesome, very thoughtful in ensuring items that could leak were packed inside a plastic bag for extra protection, which I really appreciated. I usually don't get this level of thoughtfu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've said before that I'd shop with Farro Fresh all the time if I could afford it. I'm always impressed with the selection of goods and products on offer. It would be nice if there were more plant-bas... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The variety and excellent quality of the products made it easy to select gifts for a friend. While the cost for delivery was quite high, the service provided a choice of dates and time slot for deli... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent company - we order our staff pre-made frozen and fresh ready to eat meals from Farroh and they are always greatly received and enjoyed. The meals are generous and tasty. Delivery is also sup... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de produits gourmets
  2. aussi dans
  3. Marché de produits frais
  4. Service de commande de repas en ligne
  5. Service de livraison des courses

Écrit par l'entreprise

Farro has a fast, friendly and efficient online ordering service to bring your favourite Farro items to straight to your door. We offer same-day delivery with your orders picked, packed, and delivered by our personal shoppers, with a smile.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
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1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(1 959)

355 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

I was not informed of the out of stock…

I was not informed of the out of stock item at the time of ordering. I would have delayed my order
The stock was available at certain quite close Farros but no attempt was made to get it on the way. I ordered the Gemmanze st humus from Farrosbecause I was incapacitated I cold not get it myself. It was very disappointing.

6 septembre 2026
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Réponse de Farro

We’re sorry for the disappointment, particularly as you were relying on our delivery service. We appreciate your feedback around communicating unavailable items and will share this with our Online team.

Noté 5 sur 5 étoiles

Your Support is excellent thank you

I order meals for my family who are under a lot of stress with a very sick grandchild and it is something I can do to help.Your response has been very reliable and the meals are delicious. Thank you

2 septembre 2026
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Réponse de Farro

Thank you Patricia - we are pleased that we can help you help your family!

Noté 5 sur 5 étoiles

Great quality and quick delivery

Easy to order wide selection of quality food and drinks, everything well packed and quick delivery. Highly recommend for last minute get togethers

3 septembre 2026
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Réponse de Farro

Thank you Kate!

Noté 5 sur 5 étoiles

Totally happy with my first online…

Totally happy with my first online order, everything was top notch, from ease of ordering, communication regarding despatch/courier, quality of packaging and finally a generous and really delish meal!

2 septembre 2026
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Réponse de Farro

Thank you Steven,

We're pleased you had such a good experience!

Noté 2 sur 5 étoiles

Missing item in pack

I ordered a family pack that was supposed to include, a pie, a macaroni, orange juice and a breadstick. I was sending as a gift to my family members who are dealing with illness. The breadstick was not included as advertised.

1 septembre 2026
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Réponse de Farro

Thank you for your review. we are so sorry you did not receive the breadstick. Thank you very much for bringing this to our attention, our online team are looking into what has happened. We have sent you an email regarding this.

Noté 5 sur 5 étoiles

Bought meals for my mum who broke her…

Bought meals for my mum who broke her foot and is on crutches so can’t cook very well. She is loving every meal so far! Super tasty and such big single portions she’s able to have them for lunch and dinner! Thanks Farro!

30 août 2026
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Réponse de Farro

Thanks for your review! we are so glad your mum is enjoying the meals.

Noté 5 sur 5 étoiles

fast service

Good service and fast delivery and good products .

26 août 2026
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Réponse de Farro

Thank you for your review!

Noté 2 sur 5 étoiles

I used to buy the ready made meals but…

I used to buy the ready made meals but they are now so ridiculously expensive . The last fish pie I bought had uncooked carrots in . Not good at all

27 août 2026
Avis spontané
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Réponse de Farro

Thank you for your review. We are sorry to hear about the poor quality of the fish pie you purchased. Please email us at hello@farro.co.nz so we can address this matter.

Noté 5 sur 5 étoiles

5 star ⭐️ awesome

5 star ⭐️ awesome

19 août 2026
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Réponse de Farro

Thank you so much for your review! We are so pleased you enjoyed your Farro online experience.

Noté 1 sur 5 étoiles

Smoked Fish Pie hype.

*** Update: Farro have responded immediately to my review and successfully restored our confidence. Thank you Alexis @ Farro.***If you want a pie comprised of mashed potato with fish flavoring added for $30+ then this is for you. Sadly it fails dismally to live up to the product description on the pack. A major disappointment to this seafood lover. Will never purchase again.

27 août 2026
Avis spontané
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Réponse de Farro

***Updated reply: Thank you for taking the time to edit your review, we appreciate you giving us the opportunity to resolve this for you and for bringing it to our attention. We look forward to seeing you in Farro again soon. *** - Thank you so much for your review. We are so sorry you were disappointed with your fish pie. We would love to make this right for you, please can you contact us on 09 360 0499 or hello@farro.co.nz. We look forward to hearing from you.

Noté 5 sur 5 étoiles

Everything was perfect

Everything was perfect, as usual, when buying from Farro’s Lunn Ave.

17 août 2026
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Réponse de Farro

That's lovely to hear and just how we like it.

Noté 2 sur 5 étoiles

My first experience ordering online…

My first experience ordering online delivery and 3 things didn’t turn up even though I was charged. And 1 thing dropped off the list somehow.
However Customer Service has said they will refund me and follow up with store.

26 août 2026
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Réponse de Farro

Thank you for your review. We are pleased that Customer Service is sorting this out for you.

Noté 5 sur 5 étoiles

My online shopping experience at Farro…

My online shopping experience at Farro was very positive. They offer a great selection of food and beverages. The delivery app was awesome, it shows the delivery progress in real time.

23 août 2026
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Réponse de Farro

Thanks for the great review!

Noté 2 sur 5 étoiles

Delivery disappointment

Food no doubt delicious but package ordered for delivery on Monday didn’t arrive and I had to stuff about sorting it out. No tracking info was
sent to me as it usually is until I phoned up the next morning. Package arrived the next morning after my phone call in good order & cond but the intended Dinner couldn’t happen🙁

22 août 2026
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Réponse de Farro

We're very sorry for the courier delay and completely understand the disappointment. We're pleased it arrived safely the following morning, and as your delivery fee has already been refunded, we're glad we were able to resolve this for you.

Noté 5 sur 5 étoiles

100% recommended

Fully recommend this site , nice food . Text at to the moment of delivery .
Never had a problem , food is 5 star

19 août 2026
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Réponse de Farro

Thank you for your lovely review!

Noté 5 sur 5 étoiles

Perfect delivery with perfect…

Perfect delivery with perfect packaging! It was awesome. Thanks.

19 août 2026
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Réponse de Farro

We're so pleased that you're so pleased and that everything went well.

Noté 1 sur 5 étoiles

I purchased a range of items online to…

I purchased a range of items online to be delivered to my daughter-in-law as a surprise on her birthday as she was suffering from Influenza A. I received confirmation of my items by email and delivery was to be 2 days later between 12 - 5pm. At 5pm I phoned Farro and was told 'probably running late' . Finally arrived at 7pm. The main items of meat and soup were not included but instead a packet of GF crackers( not ordered!). Had not been advised the missing food was not available.
Hardly the 'care' package experience for her. Advised Farro by email and given $15 delivery refund. Although I wasn't charged for missing items , feel it was very poor overall and will not use this service again.

18 août 2026
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Réponse de Farro

Thank you so much for your review, we are so sorry to hear about your negative experience with Farro online and realise this is not the experience you would expect from Farro. We have reached out to you via email regarding this.

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