The packer was awesome, very thoughtful in ensuring items that could leak were packed inside a plastic bag for extra protection, which I really appreciated. I usually don't get this level of thoughtfu... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I've said before that I'd shop with Farro Fresh all the time if I could afford it. I'm always impressed with the selection of goods and products on offer. It would be nice if there were more plant-bas... Voir plus
L'entreprise a répondu
The variety and excellent quality of the products made it easy to select gifts for a friend. While the cost for delivery was quite high, the service provided a choice of dates and time slot for deli... Voir plus
L'entreprise a répondu
Excellent company - we order our staff pre-made frozen and fresh ready to eat meals from Farroh and they are always greatly received and enjoyed. The meals are generous and tasty. Delivery is also sup... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de produits gourmets
- aussi dans
- Marché de produits frais
- Service de commande de repas en ligne
- Service de livraison des courses
Écrit par l'entreprise
Farro has a fast, friendly and efficient online ordering service to bring your favourite Farro items to straight to your door. We offer same-day delivery with your orders picked, packed, and delivered by our personal shoppers, with a smile.
Coordonnées de contact
Auckland, Nouvelle-Zélande
- farro.co.nz
4,5
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
No communication
There was no communication as to where the deliverer was. I did wait outside for the 15 minutes before 9pm because the reception closes at 7.
It was cold.
Food arrived at 9 15
5 juillet 2026
Réponse de Farro
We're sorry to hear about your delivery experience and appreciate your feedback. We've shared your comments with our delivery partner, as better communication and on-time delivery are both important to us.
Réponse de Farro
We're sorry your order arrived with a broken item. We're pleased we could resolve this for you with a refund, and we appreciate you bringing it to our attention.
Easy to order the delicious food
Easy to order the delicious food and great communication.
26 juin 2026
Réponse de Farro
Thank you for the great review!
The recipient of the meals was very…
The recipient of the meals was very happy with them and said that they were delicious.
24 juin 2026
Réponse de Farro
Thank you Shirley. We are so pleased that they enjoyed our meals.
Great customer service
1 juillet 2026
Réponse de Farro
Thank you. We are pleased you had a good experience
Réponse de Farro
Thank you for your review!
Very happy
Very happy, I ordered a delivery as a gift. Great communication and easy to use website.
☺️
29 juin 2026
Réponse de Farro
Thank you for your review. We're so pleased you are happy with your Farro online experience.
Réponse de Farro
Thank you for your review!
Great service very efficient and fast…
Great service very efficient and fast delivery and food tasted amazing!! Thanks
28 juin 2026
Réponse de Farro
Thank you for the great feedback!
Easy to order
Easy to order. Efficient delivery. Fresh pickings.
My reco thou is when you choose kgs, how many approx you’ll get; like apples or carrots etc
Also couldn’t order Westmere sausages under 1kg. I just wanted 2!
21 juin 2026
Réponse de Farro
Thank you for your reivew! We've passed your suggestions about showing approximate quantities for weighted items and allowing smaller quantities of Westmere sausages on to our E-Commerce team for consideration.
I just wanted to say a huge thank you
I just wanted to say a huge thank you! We were ordering a care package for a colleague on Waiheke Island and hit a slight hiccup with the order. Your team sorted everything out so quickly and went above and beyond to make sure the package was delivered on time.
We really appreciate the fantastic customer service and willingness to help. Thanks again for making it happen! 😊
17 juin 2026
Réponse de Farro
Thank you so much for your kind words! We're delighted we could help get your care package to Waiheke on time, and we'll be sure to share your lovely feedback with the team. 😊
Great food and it was delivered when we…
Great food and it was delivered when we wanted. The ready made meals are just delicious and perfect gift for someone that just needs some support in their life.
18 juin 2026
Réponse de Farro
Thank you for your kind review!
Réponse de Farro
Thank you! we are so glad you enjoyed the food :)
Réponse de Farro
Sorry to hear this! We will email you directly regarding this issue.
Lovely food and was delivered as said…
Lovely food and was delivered as said and with a strong box
19 juin 2026
Réponse de Farro
Thank you for the lovely feedback!
Did my online order with Farro and the…
Did my online order with Farro and the good stuff turned up at the door no worries, dead easy to sort. Always find those tasty bits and bobs you just can't get at the big supermarkets. Choice service, eh - bang on for a special feed.
27 mai 2026
Avis spontané
Réponse de Farro
Thanks for the fantastic feedback! We're thrilled that we could help deliver those special ingredients you can't always find elsewhere.
Great customer service
Great customer service. Very prompt response when I had a query about the online ordering system.
Easy to arrange next day delivery.
Thank you
18 juin 2026
Réponse de Farro
Thank you for your kind feedback! We're delighted to hear our team could assist with your query and that your delivery experience was smooth and easy.
Réponse de Farro
Thank you for your lovely review!
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