I needed to replace a suspect heating part (still well inside the warranty period) which I had previously bought from Fastwarm and was relieved and grateful that the young lady in sales understood my... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Fast delivery using DPD. However, the search on Fastwarm webside is rubbish. Much easier to search using Google which is how I found what I was looking for.
L'entreprise a répondu
Easy web site to follow, simple layout. Call centre crew fast, accurate, polite and really helpful. Delivery time beyond expectations. 100% best online company I have used in 2026. Well done guys
L'entreprise a répondu
Thank you to James, Alfie and Dornell. The UFH product is of excellent quality and the communication and help I have received has been outstanding. We have now installed the UFH and we are... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de matériaux de construction
- aussi dans
- Fournisseur d'équipements de chauffage
- Fournisseur de chauffage
- Magasin de materiaux de construction
- Magasin de matériel de plomberie
- Magasin de rénovation
À propos de Fastwarm Underfloor Heating
Écrit par l'entreprise
We are the fastest growing online retailer of Underfloor Heating Systems in the UK.
Providing full kits and free bespoke CAD quotations in under 2 hours. We pride ourselves on being the one stop shop for all things underfloor heating.
www.fastwarm.comCoordonnées de contact
Unit 13 Carnival Park, SS14 3WN, Basildon, Royaume-Uni
- 01268 744 479
- sales@fastwarm.com
- fastwarm.com
4,9
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Brilliant service from the guys at…
Brilliant service from the guys at Fastwarm thats why I also go back to them
1 septembre 2026
Réponse de Fastwarm Underfloor Heating
Hi Alan,
Thank you for your kind feedback! We’re delighted to hear you’re always happy with our service and keep coming back to Fastwarm. We really appreciate your continued support!
Kind regards,
Team@Fastwarm
Good experience
Easy to use website. Great product range. Very helpful and friendly staff. Fast delivery.
9 septembre 2026
Réponse de Fastwarm Underfloor Heating
Hi Paul,
Thank you for your kind feedback! We’re delighted to hear you found our website easy to use, our product range great, and our staff helpful and friendly. We’re also pleased you received your order quickly. We really appreciate your support!
Kind regards,
Team@Fastwarm
Always a great experience
Always a great experience, knowledgeable staff and great prices 👍
9 septembre 2026
Réponse de Fastwarm Underfloor Heating
Hi Bryan,
Thank you for your continued support! We’re delighted to hear you always have a great experience with us and find our staff knowledgeable and our prices competitive. We really appreciate your kind feedback!
Kind regards,
Team@Fastwarm
Excellent !!!
Very good product, good price, delivered promptly. Staff were very helpful on the phone while ordering. Would not hesitate to purchase again.
29 juillet 2026
Réponse de Fastwarm Underfloor Heating
Hi Ian,
Thank you for your kind feedback! We’re delighted to hear you were happy with the product, price, delivery and our helpful staff. We really appreciate your support and look forward to serving you again!
Kind regards,
Team@Fastwarm
Réponse de Fastwarm Underfloor Heating
Hi Mark,
Thank you for your kind feedback! We’re delighted to hear you’ve received quick and excellent service. We really appreciate your continued support!
Kind regards,
Team@Fastwarm
Customer service at the counter was…
Customer service at the counter was fantastic. I did a quick drawing and the measurements of the kitchen extension. I got all the components for the underfloor heating system in one place.
Fantastic.. tell your friends.
John London taxi driver.
8 septembre 2026
Réponse de Fastwarm Underfloor Heating
Hi John,
Thank you for your fantastic feedback! We’re so pleased to hear our team could help you get everything you needed for your underfloor heating system in one place. We really appreciate your support and recommendation!
Kind regards,
Team@Fastwarm
Excellent next day service .
Excellent service next day service for self levelling compound. One bag was ripped I spoke to their customer service Emma very helpful and friendly offed to send a replacement tomorrow. Second time I have have used them always great service and reasonable price.
8 septembre 2026
Avis spontané
Réponse de Fastwarm Underfloor Heating
Hi Harjinder,
Thank you for your kind feedback! We’re delighted to hear you were happy with the quick delivery and customer service. We’re sorry one of the bags arrived damaged, but glad Emma was able to help and arrange a replacement. We really appreciate you choosing Fastwarm again!
Kind regards
Team@Fastwarm
Excellent service by James and Chris
Excellent service by James and Chris. Couldn’t fault them. First class. This is the third system I’ve had from them.
7 septembre 2026
Réponse de Fastwarm Underfloor Heating
Hi Mark,
Thank you so much for your fantastic feedback! We’re delighted to hear you had such a positive experience with James and Chris. It’s fantastic to have you as a returning customer, and we really appreciate your continued support!
Kind regards,
Team@Fastwarm
First Class Service
First class service with fast delivery.
Highly recommended.
First time customer but will certainly use again in the future.
1 septembre 2026
Réponse de Fastwarm Underfloor Heating
Hi Margaret,
Thank you for your fantastic feedback! We’re delighted you were happy with our service and fast delivery. We really appreciate your recommendation and look forward to serving you again soon!
Kind regards,
Team@Fastwarm
Réponse de Fastwarm Underfloor Heating
Hi Dan,
Thank you for your kind feedback! We’re delighted to hear you were happy with our service and advice. We really appreciate your support!
Kind regards,
Team@Fastwarm
Great company to deal with
Fastwarm were honest, friendly and provided the equipment super fast, very happy
3 novembre 2025
Réponse de Fastwarm Underfloor Heating
Hi Joanne,
Thank you for your kind feedback! We’re really pleased to hear you found us friendly and reliable, and that your order arrived quickly. We really appreciate your support!
Kind regards,
Team@Fastwarm
We needed self levelling concrete…
We needed self levelling concrete quickly so ordered it for next working day delivery. So worth the price as it was delivered by 9 am the next day so the workmen could get straight on to the job. Very efficient service and communication. Product was great and went down so well and quick drying so work could commence next day.
24 août 2026
Réponse de Fastwarm Underfloor Heating
Hi Ann,
Thank you for your kind feedback! We’re glad you were happy with the quick delivery, service and product. We really appreciate your support and hope to hear from you soon.
Kind regards,
Team@Fastwarm
Thank you very much for the sincere and…
Thank you very much for the sincere and helpful advice regarding my purchase from such a solid, reliable company. The person I spoke with was very helpful and answered all my questions, so I am truly grateful. I will certainly use your company’s services again, as I will need more of the same product—or perhaps something else—next year, and I’m sure I’ll need your advice again. Thank you.
19 août 2026
Réponse de Fastwarm Underfloor Heating
Hi,
Thank you so much for your kind words! We’re really pleased we could help and answer all your questions. We look forward to helping you again soon!
Kind regards,
Team@Fastwarm
No service Saturday at all so on their…
No service Saturday at all so on their website shows you can call them from Monday to Saturday no problem but it’s not true. Also when I paid they didn’t show me my delivery date???? And can’t communicate with them either.
30.08.2026
22 août 2026
Réponse de Fastwarm Underfloor Heating
Hi,
Thank you for your feedback. We’re sorry for any confusion caused over the weekend. We understand how frustrating it must have been not being able to contact us on Saturday and not having clear information regarding your delivery date at the time of payment. We’re looking into this to make sure our website information and communication are clear and accurate.
We spoke to you this morning, following the bank holiday weekend, and confirmed that your delivery is scheduled for your chosen delivery date, as requested by yourself. We hope this has now clarified the arrangements and reassured you that your delivery is proceeding as planned.
Thank you for your patience and understanding.
Kind regards,
Team@Fastwarm
Under floor heating project
Fast delivery of my order and products were as described, great service.
22 août 2026
Réponse de Fastwarm Underfloor Heating
Hi Lisa,
Thank you so much for your lovely feedback! We’re delighted to hear that you were happy with the fast delivery and that the products were exactly as described. We really appreciate your kind words and hope to serve you again soon!
Kind regards,
Team@Fastwarm
Réponse de Fastwarm Underfloor Heating
Hi,
Thank you for your review! We’re glad you found the purchase simple and straightforward! We hope to serve you again soon.
Kind regards,
Team@Fastwarm
Réponse de Fastwarm Underfloor Heating
Hi,
Thank you for your great review! We’re glad you were happy with the price and speedy delivery.
Kind regards,
Team@Fastwarm
Always help and on the end of the phone…
Always help and on the end of the phone if you need them great product a service.
27 août 2026
Réponse de Fastwarm Underfloor Heating
Hi,
Thank you for your lovely review! We’re always happy to help and are glad you’re pleased with the product and service.
Kind regards,
Team@Fastwarm
Got straight through to the technical…
Got straight through to the technical side to discover a part was missing from my order from a couple of months ago no problem they posted the missing bit out straight away at no charge absolutely fantastic service
24 août 2026
Réponse de Fastwarm Underfloor Heating
Hi Lincoln,
Thank you for your great review! We’re glad we could help and get the missing part sent out to you. We really appreciate your kind words!
Kind regards,
Team@Fastwarm
Réponse de Fastwarm Underfloor Heating
Hi Adam,
Thank you for your kind words! We’re really pleased you found our service easy and our team helpful. We really appreciate your feedback!
Kind regards,
Team@Fastwarm
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