I needed to replace a suspect heating part (still well inside the warranty period) which I had previously bought from Fastwarm and was relieved and grateful that the young lady in sales understood my... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Fast delivery using DPD. However, the search on Fastwarm webside is rubbish. Much easier to search using Google which is how I found what I was looking for.
L'entreprise a répondu
Easy web site to follow, simple layout. Call centre crew fast, accurate, polite and really helpful. Delivery time beyond expectations. 100% best online company I have used in 2026. Well done guys
L'entreprise a répondu
Thank you to James, Alfie and Dornell. The UFH product is of excellent quality and the communication and help I have received has been outstanding. We have now installed the UFH and we are... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de matériaux de construction
- aussi dans
- Fournisseur d'équipements de chauffage
- Fournisseur de chauffage
- Magasin de materiaux de construction
- Magasin de matériel de plomberie
- Magasin de rénovation
À propos de Fastwarm Underfloor Heating
Écrit par l'entreprise
We are the fastest growing online retailer of Underfloor Heating Systems in the UK.
Providing full kits and free bespoke CAD quotations in under 2 hours. We pride ourselves on being the one stop shop for all things underfloor heating.
www.fastwarm.comCoordonnées de contact
Unit 13 Carnival Park, SS14 3WN, Basildon, Royaume-Uni
- 01268 744 479
- sales@fastwarm.com
- fastwarm.com
4,9
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very prompt and excellent communication…
Very prompt and excellent communication throughout
26 août 2026
Réponse de Fastwarm Underfloor Heating
Hi Geoff,
Thank you for your kind review! We hope to be able to serve you again soon.
Kind regards,
Team@Fastwarm
The costumer service was excellent
The costumer service was excellent, I order all I need over the phone and the lad was very helpful helping me through to gather the materials I needed for my project. Thank you 🙏
25 août 2026
Réponse de Fastwarm Underfloor Heating
Hi,
Thank you for your kind feedback. We’re pleased to hear that our team was able to assist you and help you find everything you needed for your project. We truly appreciate your support.
Kind regards,
Team@Fastwarm
Built to last
Great knowledge of there products, quality of the products are a1. Friendly staff within store and on phone. Fast delivery also. Highly recommend
21 août 2026
Réponse de Fastwarm Underfloor Heating
Hi,
Thank you so much for your kind words! We’re really pleased to hear you’re happy with the quality of our products, our service, and the delivery. We truly appreciate your recommendation and look forward to helping you again soon! 😊
Kind regards,
Team@Fastwarm
Réponse de Fastwarm Underfloor Heating
Hi John,
Thank you very much for your 5* review! We really appreciate your kind words.
Kind regards,
Team@Fastwarm
Had our underfloor heating for a little…
Had our underfloor heating for a little while now. Works perfectly well and we use it on an automatic timer so when we get up our feet are nice and warm straight away. Also helps save energy having them come on and off when needed and the thermostat works well to turn off the heating when at temperature. Highly recommend for electric underfloor heating. Also a fair price compared to what we have seen else where.
Delivery was easy and on time. Arrived with everything we needed and the YouTube explanation of insulation helped us a lot so we could install it ourselves.
18 octobre 2025
Réponse de Fastwarm Underfloor Heating
Hi,
Thank you for the great review! We’re so pleased to hear you’re happy with the underfloor heating and found the installation guides helpful. We really appreciate your recommendation.
Kind regards,
Team@Fastwarm
Fantastic experience from start to…
Fantastic experience from start to finish! The products are high quality, delivery was fast, and the customer service was top-notch. Highly recommend!
20 août 2026
Avis spontané
Réponse de Fastwarm Underfloor Heating
Hi Bogdan,
Thank you so much for your fantastic review! We’re thrilled to hear you had such a great experience from start to finish. It’s wonderful to know you were happy with the product quality, fast delivery, and customer service. We really appreciate your recommendation and support!
Kind regards,
Team@Fastwarm
Jake is very knowledgeable and the…
Jake is very knowledgeable and the service he provides is exceptional
20 août 2026
Réponse de Fastwarm Underfloor Heating
Hi Tom,
Thank you so much for your kind words! We really appreciate your feedback and are delighted to hear that you were happy with the service. It was a pleasure helping you!
Kind regards,
Team@Fastwarm
Excellent Customer Care!
Perfect! I can’t complain about the experience. The wiring centre was delivered promptly and packaged well.
The main thing I really appreciated was that I had placed items in my online cart, and got sidetracked….usually where I would forget what I was doing and what I wanted to buy. Not only did the website save my cart, but I also received email prompts, reminding me of my full cart!
I will definitely be using Fastwarm in the future!
12 août 2026
Réponse de Fastwarm Underfloor Heating
Hi Lisa,
Thank you for your fantastic review! We’re so pleased to hear you had a great experience and found the website helpful in keeping track of your order. It’s great to know your delivery arrived promptly and well packaged. We really appreciate your support and look forward to serving you again in the future!
Kind regards,
Team@Fastwarm
Réponse de Fastwarm Underfloor Heating
Hi Gary,
Thank you for your lovely review! We’re glad you enjoyed the friendly and efficient service — and the coffee! We really appreciate your feedback.
Kind regards,
Team@Fastwarm
Réponse de Fastwarm Underfloor Heating
Hi Ray,
Thank you for your review! We’re glad you found our website easy to use and that your order arrived promptly and well packaged. We really appreciate your feedback!
Kind regards,
Team@Fastwarm
Very helpful and obliging.
Representative who dealt with my problem was both knowledgeable and helpful. The whole experience was very much appreciated and resulted on a complete change of requirements. This resulted in a change of order and the replacement of the original design.
Thank you
19 août 2026
Réponse de Fastwarm Underfloor Heating
Hi Frank,
Thank you for your kind review! We’re really pleased we could help and find a solution that suited your new requirements. We appreciate your feedback and are glad you were happy with the service.
Kind regards,
Team@Fastwarm
THE VERY UNPOPULAR NEED TO DO A PROOF…
THE VERY UNPOPULAR NEED TO DO A PROOF OF ADDRESS ON ORDERS OVER £1000!!
Next time, I would have done two smaller orders instead, had I known.
18 août 2026
Réponse de Fastwarm Underfloor Heating
Hi Devan,
Thank you for your feedback. We appreciate that being asked to provide additional identification can feel inconvenient, particularly when placing an order for the first time.
For certain higher-value first orders, particularly where the delivery address differs from the billing address, we carry out an additional verification check. This is part of our fraud-prevention measures and is designed to protect both our customers and us from unauthorised transactions.
We’re pleased that we were able to complete the verification and fulfil your order, and we do appreciate your custom.
We will also take your comments on board and look at how we can make this requirement clearer before customers reach the checkout, so that it doesn’t come as an unexpected request.
Kind Regards
Team@Fastwarm
Called with VAT and shipping query
Called with VAT and shipping query. Took my mobile number and promised to call me back. Responded to my query 5 minutes later.
18 août 2026
Réponse de Fastwarm Underfloor Heating
Hi Ian,
Thank you for your review! We’re glad we could help and get back to you quickly. We appreciate your feedback.
Kind regards,
Team@Fastwarm
Rang them first thing in the morning to…
Rang them first thing in the morning to order extra materials to complete the job. Arrived the next day. Great service
17 août 2026
Réponse de Fastwarm Underfloor Heating
Hi Nigel
Thank you for your fantastic review! We’re delighted we could get the extra materials to you quickly and help you complete the job. We really appreciate your kind words and your business!
Kind regards,
Team@Fastwarm
Réponse de Fastwarm Underfloor Heating
Hi Jon,
Thank you for the 5-star review! We’re really pleased you were happy with our service.
Kind regards,
Team@Fastwarm
Good service and quick response to…
Good service and quick response to advice. Good advice
13 août 2026
Réponse de Fastwarm Underfloor Heating
Hi,
Thank you for your review! We’re glad we could provide quick responses and helpful advice. We really appreciate your feedback!
Kind regards,
Team@Fastwarm
I can’t recommend Fastwarm highly enough
I can’t recommend Fastwarm highly enough.
I’ve used their electric underfloor heating system on client projects, and the support I’ve received from Toby has been excellent from start to finish.
From sending over floor plans and explaining the client’s requirements, Toby made sure I had the correct system and specification for the space. When it came to the installation, he even took the time to have a video call with me while I was on site to talk through everything and make sure I was happy with the setup.
Throughout the whole process, help has only ever been a WhatsApp message away. Whenever I’ve had a question, I’ve been able to get the advice and reassurance I needed.
For me, that level of support makes a huge difference. You’re not simply buying an underfloor heating system, you have knowledgeable people there to support you with the installation as well.
If you’re looking for an electric underfloor heating system you can trust, backed up by excellent technical support and a lifetime guarantee, I wouldn’t hesitate to recommend Fastwarm.
26 mai 2026
Avis spontané
Réponse de Fastwarm Underfloor Heating
Hi Jason,
Thank you so much for your fantastic 5* review!
We’re really pleased to hear Toby was able to support you throughout the project and make the installation process as straightforward as possible. We really appreciate your recommendation and look forward to working with you again!
Kind regards,
Team@Fastwarm
Réponse de Fastwarm Underfloor Heating
Hi Bruce,
Thank you for your lovely review! We’re so pleased you’re happy with the product and our service. We hope to serve you again soon!
Kind regards,
Team@Fastwarm
Easy to deal with
Easy to deal with. Prices are very competitive and next day delivery beats all the competition. Thanks Harry for all your help
13 août 2026
Réponse de Fastwarm Underfloor Heating
Hi Kaye,
Thank you so much for your fantastic review! We’re delighted to hear you found us easy to deal with, our prices competitive, and our next-day delivery service stood out from the competition. I’ll be sure to pass your kind words on to Harry. Thanks again for your support!
Kind regards,
Team@Customer Services
Good price and quick delivery 👍
5 août 2026
Réponse de Fastwarm Underfloor Heating
Hi Dave,
Thank you for the great review! We’re really pleased you were happy with the price and quick delivery. We really appreciate your support!
Kind regards,
Team@Fastwarm
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