FBD Insurance Avis 

5 440
•
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great help from staff, efficient and friendly. It was great to talk directly with member of staff rather than looking for online quote. Premium was far cheaper than other companies acting as brokers... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A very efficient, clearly communicated, call (thanks Stephen); got straight to the point - a good strategy when ringing during work hours. Whole transaction took about 5 minutes.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Conor was clear and and stuck to the facts while offering his advice with a logical view. He also gave a discount which really is the reason people ring in the first place. FBD are smart to authorize... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent clear communication. Stephen was very helpful, efficient and courteous and explained everything about my policy thoroughly to me throughout our conversation. I'm happy and confident to ren... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Compagnie d'assurance personnelle

À propos de FBD Insurance

Écrit par l'entreprise

FBD Insurance offers great value Car, Home, Business & Farm Insurance cover. Get an instant home or car quote online today & join over 500,000 happy customers in Ireland.

Car Insurance Quote Home Insurance Quote Renew Policy

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(5 440)

3 141 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles
Logo de FBD Insurance

Réponse de FBD Insurance

Hi Stephen,

We are happy to hear that you received great customer service.

Warm regards, The FBD Team.

Noté 5 sur 5 étoiles

Staff is very helpful.

Staff is very helpful.

6 octobre 2026
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Réponse de FBD Insurance

Hi Tao,

Thank you so much for the wonderful five-star rating! We are thrilled to hear that our team members were able to assist you and provide a great experience. Your kind feedback means a lot to us.

Warm regards, The FBD Team.

Noté 5 sur 5 étoiles

The On Line Renewal Process was…

The On Line Renewal Process was Straightforward and the relevant documentation provided by email was very responsive

5 octobre 2026
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Réponse de FBD Insurance

Hi Vincent,

We are so pleased to hear that you found the digital renewal process smooth and that your documentation arrived promptly. Thank you very much for taking the time to share your positive feedback with us!

Warm regards, The FBD Team.

Noté 5 sur 5 étoiles

Happy customer

Excellent clear communication.
Stephen was very helpful, efficient and courteous and explained everything about my policy thoroughly to me throughout our conversation.
I'm happy and confident to renew my policy and to be with FBD as my insurer. Many thanks.

6 octobre 2026
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Réponse de FBD Insurance

Hi Michael,

We are delighted to hear that you had such a wonderful experience renewing your coverage. It is great to know that our team provided clear, courteous, and efficient service while explaining your policy details so thoroughly. Thank you for your continued trust in us as your insurer and for taking the time to share your positive feedback.

Warm regards, The FBD Team.

Noté 5 sur 5 étoiles

Insurance renewal

Very quick
Very helpful.
Very informative.

6 octobre 2026
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Réponse de FBD Insurance

Hi Kevin,

We are glad you enjoyed your experience with our swift and knowledgeable assistance. Thank you for your review!

Warm regards, The FBD Team.

Noté 5 sur 5 étoiles

The lady i spoke with was lovely and…

The lady i spoke with was lovely and kind

5 octobre 2026
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Réponse de FBD Insurance

Hi Lorna,

We appreciate your feedback. We are so glad to hear that our team member was pleasant and thoughtful during your interaction with us.

Warm regards, The FBD Team.

Noté 5 sur 5 étoiles

SO SIMPLE AND EASY

5 octobre 2026
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Réponse de FBD Insurance

Hi Johnny,

We are delighted to hear that you had such a straightforward and hassle-free experience with our service. Thank you very much for taking the time to share your positive feedback with us!

Warm regards, The FBD Team.

Noté 5 sur 5 étoiles

The personnel hassle home insurance was polite efficient and…

The person was polite efficient and very helpful. The quotes was very competitive and the transaction was hassle free.

5 octobre 2026
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Réponse de FBD Insurance

Hi Antoinette,

We are delighted to hear that you had such a wonderful experience with our team. It is great to know that our pricing met your expectations and that the entire process was smooth and straightforward for you. Thank you so much for sharing your positive feedback!

Warm regards, The FBD Team.

Noté 5 sur 5 étoiles

Quick and efficient

Quick and efficient, she explained everything in detail.

5 octobre 2026
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Réponse de FBD Insurance

Hi Mairead,

We appreciate your positive feedback and are so glad to hear that our team member provided a thorough, clear explanation while taking care of your needs quickly. Thank you for taking the time to share your experience with us!

Warm regards, The FBD Team.

Noté 5 sur 5 étoiles

House Insurance …

Donna was extremely helpful and went through everything with me, she explained to me what I had to do and told me she would phone me back at a certain time which she promptly did… extremely helpful, thank you

5 octobre 2026
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Réponse de FBD Insurance

Hi Sharon ,

We are thrilled to hear about your great experience with our team. It is wonderful to know that everything was clearly explained to you and that your scheduled callback arrived right on time. We truly appreciate you taking the time to share your feedback.

Warm regards, The FBD Team.

Noté 5 sur 5 étoiles

Andrea was friendly efficient and…

Andrea was friendly efficient and knowledgeable.

5 octobre 2026
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Réponse de FBD Insurance

Hi John,

We appreciate your wonderful feedback. We are so glad to hear that you received such welcoming, prompt, and informative service during your experience with our team.

Warm regards, The FBD Team.

Noté 5 sur 5 étoiles

Very helpful and efficient

Very helpful and efficient

5 octobre 2026
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Réponse de FBD Insurance

Hi Michael,

We appreciate your wonderful feedback. We are so glad to hear that you experienced prompt and supportive service with us. Thank you for taking the time to share your positive experience.

Warm regards, The FBD Team.

Noté 5 sur 5 étoiles

Really easy to renew online.

Really easy to renew online.

4 octobre 2026
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Réponse de FBD Insurance

Hi Alexandra,

We are delighted to hear that you had such a smooth and hassle-free experience with your online

Warm regards, The FBD Team.

Noté 3 sur 5 étoiles

Could not remove additional driver

Everything was great except when I tried to see what the price difference would be between adding my partner and not adding her. Because her licence is an American licence, I could not get a price, which is understandable. It just did not make sense to me that I could not remove her from the quote but instead had to start the quote process from the beginning.

4 octobre 2026
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Réponse de FBD Insurance

Hi Brian,

Thank you for taking the time to share your feedback with us. We appreciate your positive comments about the rest of your experience.

Warm regards, The FBD Team.

Noté 5 sur 5 étoiles

It was done so fast and straight…

It was done so fast and straight forward. The only regret I would have is if it reduced employees.

4 octobre 2026
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Réponse de FBD Insurance

Hi Ann,

We're happy to hear that your experience was quick and straightforward. We appreciate your feedback and assure you that our team remains fully supported.

Warm regards, The FBD Team.

Noté 5 sur 5 étoiles

Great customer care staff

I have always found the customer care staff to be friendly and very competent at all times. Ive been with FBD now for 15 years plus.

4 octobre 2026
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Réponse de FBD Insurance

Hi Greg,

Thank you so much for your loyal support over the past fifteen years. We are delighted to hear that our team has consistently provided you with friendly and reliable service throughout your time with us.

Warm regards, The FBD Team.

Noté 5 sur 5 étoiles

No delays …

My call was answered very quickly so I didn't have to wait ages on hold. Amy was very good and helpful. Everything was sorted immediately.

2 octobre 2026
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Réponse de FBD Insurance

Hi Dermot,

We are so pleased to hear that your call was answered so quickly and that your request was resolved without any delay. Thank you for sharing your positive experience with our customer service team!

Warm regards, The FBD Team.

Noté 5 sur 5 étoiles

Short phone wait times

Short phone wait times. Enthusiastic/ pleasant phone operative.

2 octobre 2026
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Réponse de FBD Insurance

Hi Donal,

We appreciate your positive feedback. We are so pleased to hear that you experienced quick answer times and had such a cheerful, pleasant interaction with our team member on the phone.

Warm regards, The FBD Team.

Noté 5 sur 5 étoiles

Home insurance:Very easy to understand…

Home insurance:Very easy to understand and great value

2 octobre 2026
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Réponse de FBD Insurance

Hi Keveen,

Thank you for sharing your feedback with us. We are delighted to hear that you found our home coverage straightforward to navigate and excellent value for your money.

Warm regards, The FBD Team.

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