Fedex Avis 

In a nutshell, it's just awful.

Hoka and Fedex Ireland.
I ordered shoes for €175. They have not been delivered. They claim they have been delivered but are unable to provide proof. No Delivery, no Refund, no Problem.The employees of both companies are liars and thieves.

BAD EXPERIENCE – FedEx Played Ping Pong With Our Refund Request
In January, we paid FedEx a significant amount of money for customs duty on our packages. Unfortunately, those packages were returned to the supplier and never delivered.

We assumed, logically, that since FedEx didn’t provide the service we paid for (no delivery = no import = duty should be refunded), we could get our money back.

But that’s where the nightmare began.

For MONTHS, we’ve been chasing this refund. Every time we contact FedEx, they push us to a different department. Every call is a dead end. Every email leads to another contact. It’s like they are playing ping pong with our request – passing it around but no one takes responsibility.

We’ve spent hours on the phone, explaining the situation over and over again. No one helps. No one solves it. Just empty promises and constant delays.

We are extremely disappointed. This is not the kind of service you expect from a global company like FedEx.

If you're a business and your operations depend on reliability and fair treatment — beware. Once they take your money, getting it back (even when they fail to deliver the service) is an uphill battle.

Delivery was supposed to be on April 4th between 10 and 2pm. I made sure to stay in, nothing came. By 8pm I left my shop, the system still showed my parcel as in being delivered, the driver allegedly on the way.
So I contacted the service and was "chatting" to a bot. I left my phone number and got an automated mail that FedEx was unable to make contact with me. An absolute lie. I had my phone on me all the time.
Had I known the selling company uses FedEx, I would have ordered elsewhere. Absolute shambles.

Pavel (Fedex driver - Co. Cavan). My current address got mixed up with my previous address and the driver had the common sense to ring to confirm. Promised delivery tomorrow.

Terrible customer servicer ! We lost a lot of money! They never replay or delivery our order! Shit services shit company

4 weeks and still not delivered
impossible to contact

This company has to be one of the worse out there. they say your package will be delivered between 9am and 6pm. the actual times when people are actually at work. I called to ask for a smaller window of delivery, and was told no. I asked if they can reach out to the driver, i was told they cannot. I asked who can and they said the depo. I asked to be put through to the depo and got told no. I asked for a phone number, I was told to google it. I tried, and the number put me back to the support who told me the same thing. Asked to speak to a manager and I was told no be cause they cannot do anything. I asked to speak to a manger and let them tell me that, i was told no again. This company must be dirt cheap for any vendor to use them otherwise this company should not exist.

I have never met a worse and more unresponsive company.
Customs has been paid, but they poor thing can't find my payment - proof has been sent three times. Bank statements and PayPal statements are being deducted.
I don't recommend it to anyone, I have never seen worse suppliers in my 60 years

One of worst companies avoids if possible

Worst company ever. No way to speak to a human and when you eventually do they cannot speak english. Harrassed me for months for a payment they could not tell me what for. Even when I paid the small amount they still sent letters. Basically an extortion racket.

Never in my life have I been given the run around so much. A bunch of incompetence is all I was met with. That along with being over charged and a package they literally held hostage, until I paid for customs for a second time!! Twice?! Also had to pay a distribution fee for what I can only imagine was a bunch of back and forth emails for a week and a half. I won't ever be using this service again. Glad we have alternatives.

Very poor service . Delivering parcels daytime when people at work . Then told me I have to come to collect my parcel over 40 km away .
Stay away of FedEx , time wasters.

The next time I order something online, I will specifically ask the other party not to use Fedex and recommend other people do the same.

Been waiting over a week for a package to arrive from the UK that would normally take two days to arrive with DPD or An Post. Checking tracking and my package has been bounced back and forth Over Ireland and at one point ending up in Donegal, when I live in the south of the country. Contacted them and all tell me is my parcel is on the way with a third party vendor, Who? Wasn't the point of having Eircodes so that this kind of thing wouldn't happen. Finally received my package today 12/02

What an absolute joke of a company. We spent three hours setting up an account, for them not to collect. To have no record, then use the wrong eircode but we did have a tracking number. Laughing during the customer service call. This how you treat new customers? What a waste of time. Wow.

Fedex's service in Ireland has always been bad but it's now outright unusable. I've been waiting for a package for three days, which keeps being pushed back. I need to confirm it hasn't been lost, but it's virtually impossible to get in touch with a person, let alone someone who's based in Ireland.

It's well known in the industry that they don't care about their operations outside the USA and you can see that from how their entire customer services operation seems to be geared towards American users.

The next time I order something online, I will specifically ask the other party not to use Fedex and recommend other people do the same.

I tried to pay an invoice. Absolutely appalling, just next level incompetence

If I could give this company zero, I would.
I had a delivery today. I took the day off work to receive it.

I got a text from them to say they tried to deliver but no one was home and they left a note in the letterbox. I had to reschedule.

Now this is all lies from this company. I have cameras in the front of my house. It even looked down on my letterbox and no one called to my house.

I rang the customer service number and I got to talk to a machine pretending to be human. Total rubbish. All the AI did was ask my tracking number and it could not help me.

I am so annoyed. Why do companies still use this service? It obviously must be the cheapest courier company and this is reflected in its service.

Sent 2 packages from Ireland to Norway and they deliver only one and lost the other package and the worst part is they send me one more bill for 150 euro and eurosender is charging me also 57 euro because the package was more weight than I said which I don't think it's true.
Avoid fedex it's just a worst company ever

I was hoping the reviews on here were wrong but unfortunately there not waited all 5 days still no delivery just saying a delay in the movement of the item so everything people are claiming here is true....lesson learnt I'll enquire next time I order online who there delivery company is