Fedex Avis 

I went to check if my package was arriving on thursday, came to reception and was greeted by Ryan. He went and check, however the package wasn’t even in Ireland. Ryan has offered to take my phone number and let me know if the package arrives tomorrow, cause I was flying in the morning. Such a great customer service, and a pleasant staff!

Worst delivery company by a country mile, my delivery has been in Ireland 4 days, got email saying delivery today (14/1/25) between 2-6pm, then got email saying changed to morning time, 9.30-13.30pm, that time has now gone and another email saying now before 6pm but tracking saying still in warehouse!!ive took the day off work for this delivery as to not miss it and this shower are messing me about, no contact number or you speak to a robot!!! Last time I use this company

Update...got through to someone eventually on a chat forum who said its been delayed because the plane was delayed coming into the country!!! The tracking shows it came into Ireland on Saturday ffs, they are liars and crooks, no apologises or nothing...

Awful!!! Never send anything through FedEx from the US to Ireland! I sent a package to my daughter at school in Dublin from the US. I contacted them several times and every time was told that the package was in customs and awaiting delivery. I was never contacted by anyone from FedEd, ever. I called this morning and was told the package had been destroyed! They said they had contacted me to tell me all the things I needed to do just to have the package returned to me. Totally false. I cannot believe this is an actual working company. Horrible!

I just received a delivery from FedEx with four heavy radiators. While the delivery was on time, I was concerned to see only one delivery person struggling to handle such a heavy load. The delivery man was very kind and helpful, but it's clear that FedEx should provide proper tools or additional staff for such deliveries. It's not acceptable to put staff in this position. I hope FedEx will consider improving their processes to ensure safer working conditions.

unresponsive customer service, impossible to contact, PHONE TREES GALORE YIPEE no live chat in 2025 invoice page barely works , they are very lucky theyre cheap

Much like a lot of people here, flabbergasted at the shockingly bad service by Fedex.
My parcel arrived in Ireland on schedule, I paid customs promptly, it cleared and should have arrived on the expected date.
Expected date passes. I check tracking and see that the parcel had gone from Ireland to the Uk and then on to France. I recieved an updated delivery date, which has also come and gone, just to find out that my parcel is still in France for some unknown reason.
I've had 4 different customer service staff members email me on the one thread, why it can't remain with one I'm not sure!
The excuse given was that my zipcode didn't match my address, it did.

incompetent time wasters to say the least keep giving dates for delivery and because you have nothing better to do like go to work and pay the bills you stay home to accept the package that they can't be bothered or are far too incompetent to deliver as they were payed to do one star is far too much for this waste of space company

Always terrible. Inconsistent tracking information all along until it eventually just says: "Unfortunately we are unable to retrieve your tracking results at this time."

FEDEX "Your package will be with you on Friday."

ME: It wasn't.

FEDEX: Your package will be with you today (Monday) by 6pm, by a trusted partner.

ME: It wasn't.

FEDEX: Your package will be with you today, Monday, by the end of the day.

ME: It's still not here and I've now sat at home waiting since Friday. You are incompetent time wasters and I don't know who your trusted partner is, but I don't trust them. My package has been in Blarney (2 hours away) since Friday. This is ridiculous.

AWFUL company for deliveries in Ireland. Package sent from Germany on December 23rd, due for delivery December 27th. Then lost somewhere in NL. Then found again and scheduled for delivery Jan 6th via a 'trusted courier'. Now back in a 'local' Fedex facility (In Blarney, Cork, for delivery to Wexford!) No reason given for return by 'trusted courier' and re- scheduled for delivery Jan 7th.... No information given - and online bot is useless.

FedEx say my parcel was delivered on a particular day
Yet I know 100% it was Not .
I got a message saying parcel delivered , so I called back to my house shortly after to bring it in , however there was NO parcel there . So I’m 100% sure no parcel was delivered .
I contacted fed ex , they have provided no proof it was delivered. They talked to driver who said he delivered it and then they closed my case . Appalling way to treat customer whose parcel they definitely Lost .

Package to send? Throw it randomly on any passing bus, or cover it in breadcrumbs and see if the crows carry it off - either way, you'll stand a better chance of it arriving on time to the correct location than sending it with Fedex. I haven't time or energy to go into the litany of ways they f***ed up my delivery, just absolutely avoid at all costs.

I am disappointed that I even have to give this company 1 star but unfortunately I do. I ordered a gift for my child a few weeks ago and it was meant to be delivered on the 19th December. I received an email on the 19th, it never arrived, I received an email on the 20th and it never arrived. I received another email on 23rd and it never arrived. I reached out to FedEx who said the parcel wasn't actually with them but requested BACK to customs. I couldn't get anyone on the phone but I was told over chat that it would be resolved and they would guarantee Christmas Eve delivery, only to be contacted again today to be told whoops sorry, but we won't deliver because you parcel is still somewhere in Dublin. We'll have one very upset child on Christmas morning when their main gift isn't waiting for them to open. I am beyond upset and angry at FedEx for ruining our Christmas. And to make it worse the member of staff I spoke with today told me how they had to call extra staff in just to handle the amount of complaints similar to mine.

The worst company ever, everyday I receive an email that is gonna be delivered following another email being delayed. Don’t ever use this

Fedex/TNT.ie - the absolute WORST courier company on the planet. Delivery due on Tuesday 16th December and got this message on tracking: "Tallaght - Connection delay. Natural Causes. Recovery actions underway". Wednesday: "Consignment is out for delivery before 18.00" - except it wasn't. Thursday: Back in Shannon depot "Held awaiting correct address". They had the correct address for the past 3 days! Finally, delivered by a 3rd party courier (not TNT, not Fedex).

Used the company twice. First time the urgent package that was meant to be sent by air went by normal post and arrived a week later even though urgent postage was paid. Second time also delays. Crappy unreliable company - Avoid

Took the day off work as it was a very important package and they didn’t bother putting it on the van.

Do not use this company they are by far the worst courier in the world.

I was scammed by a company for something I ordered. I realised it after I completed the transaction. Sent numerous emails to FedEx to stop the delivery . All ignored. Thought you had to sign for packages nowadays. Parcel was returned to scammers who claim they didn't receive- this is reflected in their trustpilot reviews. No package now and slapped with extra charge from FedEx. Now they referred me onto a debt collector for an extra charge that i believed was in the process of being resolved. Money first ,customer care in the gutter.

I have been given totally wrong and misleading information regarding a delivery I am expecting and being carried by Fedex. I fad no control over which delivery service was to be used as this was done by the supplier. Waited all day yesterday for scheduled delivery and nothing arrived and no means of speaking to someone with truthful update. I hope that I never encounter FEDEX ever again. Total disaster of a company.

FedEx gave a delivery date for today originally, then they changed it to yesterday, prompting me to take time off work to collect it. Low and behold, nothing arrives. A new collection date and time given, which was today between 0900 and 2200, again I take the day off work and nothing arrives.

So I highlighted this on the forum where I purchased the parcel from and many others got the exact same and took time off work. How FedEx can blatantly get away with lies like this, the deliveries all come from mainland Europe so holy head isn't an issue. Utterly disgraceful that they blatantly put false delivery dates up.