FED Fitness Avis 

The products are great! The customer service has been so helpful. The experience with FED Fitness has been easy and enjoyable. I would recommend to everyone!

Requested a replacement part that arrived defective and the customer service team took take off it. Very happy with the outcome

Very nice customer service!!

After much research I decided on the FED Fitness EB2 exercise bike. It is a high quality bike competing with similar brands at twice the price or more. Great customer service!

I reached out for help during assembly and Liz promptly responded with a resolution. I appreciate the customer service! This made me feel even better about my gym equipment purchase. Walmart delivery was fast too!

Wendy greatly exceeded expectations in keeping me informed about the progress of the replacement part for my Yosuda exercise bike. The part arrived today and fits perfectly!

Great customer service experience! Very fast response to my question and helped solve the minor issue immediately. This is my second trampoline from this company and I’ll continue to stay loyal to them.

They were extremely responsive and helpful. I had a response within 24 hrs of every message (usually sooner) even on weekends.

The customer service team, especially Wendy, was extremely prompt in replying to my emails and resolving the issue. Wendy is very understanding and extremely professional In communicating. Thank you for your assistance and taking care of the matter so quickly and efficiently. I truly appreciate it.

Their customer service was quick to respond

Customer support is outstanding! Thank you to the team and Louise in particular!

I found the customer service to be very responsive and although I was missing parts from an item, I had purchased almost 2 years ago without issue. They are sending me replacement parts. They were very expedient and helpful.

excellent customer support. They really try hard vto resolve CS issues expediently.

I love my mini trampoline so much. I use it 3 to 4 times a week. It's wonderful fun and I don't have to get in the heat or rain. I have told everyone I know about it and I know 1 of my friends has gotten one also. Thank you for being so helpful with my issue. I want to use my trampoline forever! I have the 48 inch BCAN. It's perfect for my 5'8 frame

Liz was incredibly helpful in resolving my ask. Not only was she responsive but she helped my family use your product safely.
Thank you so much!! Liz is definitely the standard of customer service! 10/10

Customer service is top notch ,there was an issue with not all of the parts not being delivered and within hours of an email everything was taken care of and then some!

Very responsive and professional customer service, and they use non-toxic plastics!

I am very pleased with this company.
There was an issue with something that was delivered and was damaged during delivery. They took care of the situation immediately and are sending me a brand new one!
Customer service is phenomenal
I will definitely do business with them again!

Super clear communication for customer support, really makes a great product even better!

We purchased a Yosuda folding exercise bike which came in quick time. Everything was well packaged and easy to assemble. We are very pleased with the bike. Its well made and good to ride.
There was one small, minor mark on the seat back rest and FED are replacing this item. Lavender responded quickly to our email and we would like to show our appreciation. I believe we made a good choice here.