Femplay Avis 

Delivery from time of purchase to receiving goods was quick.

Incredible customer service.

First time buyer used survey to find the right massager to use. Very helpful descriptions posted with in time predicted

I wasn't sure my "special" order would arrive in time being a naughty Christmas present for my wife and couldn't believe it when the package arrived almost two weeks before the big day. Thanks for your excellent service, now all I have to do is teach her how to use it.

Bit disappointed as usually the service is great. However, there were no batteries included in the parcel, even though the invoice said they would be.

I bought something and it turned up in a timely manner

Great product. Works well even longer than the box initially says. I had a small issue with the emailing and the order number but after a simple phone call I was given the help I needed with ease

I paid for express delivery however I didn’t receive my package for two weeks.
As it turned out it did arrive in a couple of days, however I didn’t receive any emails that the package had been sent.
So no tracking number

Received my item however after a short time it stopped working, contacted the team and they had me post back with an additional post bag for them to return a replacement. Heard nothing for 3 weeks and had to send 2 emails to follow up, was then advised it was received. Received another email a week later advising Aust post lost the first replacement and another has been sent, replied asking for a tracking number (have now sent 2 emails and tried to phone today) and yet to receive any response. Very understanding about Aust Post issues but these seem to a lot on one transaction. Communication in this case seems poor, I’ve been very patient and am getting frustrated now as this has been going on since late October.

I was very pleased with the speed of the processing of my order and speedy delivery,

Amazing 😍✨ Very fast and easy from ordering to packing to shipping.

Great product Great service and excellent timing

This is a fine quality rechargeable vibratory perfect size

Good value product, really hits the mark!

Easy to use website, super quick delivery and very happy with all the products purchased :)

Had to email twice to get an update on shipping 2 days after ordering and paying for express post. Was told their was an issue with carriers tracking system and that's why I hadn't received an update. Update was sent later that afternoon and showed order was only shipped that day.
Package arrived next day, order was incorrect and no free gift received

Amazingly quick postage, sent only hours after I purchased on a Friday afternoon

Amazing customer service, fast postage, quality product, Will be shopping with Femplay again very soon.