Fenixlight UK Avis 

619
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Went online and found the battery I was looking for! Free shipping over £50 so I bought 2. I never go anywhere without my lights on, night or day! 5000mAh usually get 40 to 50hrs on one charge! It’s g... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fenix products are high quality and reliable would recommend if you are looking for a headlamp. No issues with delivery either was sent out hassle free

L'entreprise a répondu

Noté 5 sur 5 étoiles

Took a poorly Fenix to Inglesport to get their opinion and they sent it back to Fenix who replaced it no quibble then Inglesport (Egg Custard Johnny) sent it out free postage with secondary emergency... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

FENIX FROM (near) PHOENIX Originally bought a TK16, many years ago, whilst touring America with Duran Duran. Where would be the best place to buy / compare? Army & Navy store? Scottsdale Gun Club,... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de distribution

Écrit par l'entreprise

Fenixlight UK (A trading name of ROBBAL LTD) is the home of Fenix lighting products in the UK. From our base in Cardiff, we are the sole UK trade distributor for the entire Fenix range. We began working with Fenix in February 2007 and we’re proud to have worked with them ever since, with our company ethos proudly putting premium product quality at the core of our identity.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

619 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(619)

105 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Quality and dependability. Fenix in a nutshell.

Fenix build quality torches and this did not disappoint. Superb from.start to finish and perfect for my night runs. Solid construction, good innovations and easy to digest technical info with honest battery life times. Am a big fan and happy to be out on the trails with Fenix lighting the way.

4 octobre 2024
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Réponse de Fenixlight UK

Thanks Darren, we're very happy to hear that your're so pleased with your new purchase.

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. My torch broke while it was still under warranty. I posted it to Fenixlight, it was repaired by Fenixlight the next day and in the post back to me immediately.

11 octobre 2024
Avis spontané
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Réponse de Fenixlight UK

Thanks for your review David, happy we could help.

Noté 5 sur 5 étoiles

Fantastic experience

Fantastic experience with fenixlight.
The head light I ordered came within 24hrs in perfect condition. The light itself is a very well designed and easy to use. Only used once on a wet evening run, should make winter running a lot easier.

30 septembre 2024
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Réponse de Fenixlight UK

Thanks Philip. I hope your Fenix light is serving you well on your evening runs.

Noté 5 sur 5 étoiles

Excellent light with impressive battery…

Excellent light with impressive battery life. I have so far used for caving and night cycling. The beam cut off at floor means you can't see your feet if looking straight forward, but minor issue given the reach of the beam. Well made and all is working great

30 septembre 2024
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Réponse de Fenixlight UK

Thanks Darren, great to hear that you are loving your HP35R

Noté 5 sur 5 étoiles

A great experience with Fenixlight.

The battery was delivered quickly and was incredibly well packaged to avoid damage. As this is an additional battery for my dive torch, I love the protective storage holder it came in. I am very happy with my purchase and the care taken to get it to me.

9 septembre 2024
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Réponse de Fenixlight UK

Thanks Julia

Noté 5 sur 5 étoiles

All good

Good adjustable fit good battery life

9 septembre 2024
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Réponse de Fenixlight UK

Thanks Darren.

Noté 5 sur 5 étoiles

Quality of the head torch is excellent

Quality of the head torch is excellent. Functionality brilliant.

There was a small typo in my laser engraving. Fenix co. We’re superb in arranging the resolution. Very happy with customer service

29 août 2024
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Réponse de Fenixlight UK

Thanks Paul, really happy to hear you love your headlamp and apologies for the small error on our part.

Noté 5 sur 5 étoiles

No doubt, Go for it...

Great quality and exceptionally useful in everyday carrying flashlight in any situation.

2 septembre 2024
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Réponse de Fenixlight UK

Thanks Bishnu, review appreciated.

Noté 5 sur 5 étoiles

Excellent. Look no further

From ordering to receiving my LR80R, I have only good things to say.
Jamie was great helping me make a decision, and for giving me battery advice after it arrived.
I love the product and I will definitely be buying again soon.

Thanks

27 août 2024
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Réponse de Fenixlight UK

Thanks Sam, great to hear that you're pleased with your new light and the advice received.

Noté 5 sur 5 étoiles

Tony Graham …

I've had the older model the hp30r for around 7 year it never let me down once I've just bought the new hp35r service and postage was great and the lamp itself is on another level 10/10 👌

27 août 2024
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Réponse de Fenixlight UK

Thanks Anthony, great to hear your Fenix HP30R served you so well and that you love your new 35R.

Noté 5 sur 5 étoiles

Quality product

Quality product, great warranty, fast service, efficient 👍

16 août 2024
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Réponse de Fenixlight UK

Thanks Cheyni, appreciate your review.

Noté 5 sur 5 étoiles

Excellent company to deal with

Fenix is an excellent company to deal with. The purchase was super easy, with the headtorch arriving very quickly and very well packaged. What I mean by this is it had enough packaging to ensure it arrived safe but not in so much plastic wrapping that my carbon footprint was destroyed for the month!!

The headtorch has gone out several times already this week and as expected worked as advertised!!

Will keep coming back when I need them, but due to quality being excellent that will not be too soon.

14 août 2024
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Réponse de Fenixlight UK

Thanks for your kind review, very much appeciated.

Noté 5 sur 5 étoiles

My fenix HP30R has been a critical…

My fenix HP30R has been a critical piece of kit for my night fishing fantastic tool,however I did have an issue with the toggle selector, phoned customer service and they dealt with the issue under warranty with no stress or issues whatsoever they sorted it immediately and friendly people. Would definitely recommend this company Infact 3 of my friends have already converted to fenix headtorches.

5 juillet 2024
Avis spontané
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Réponse de Fenixlight UK

Thanks for your review Carl. We do our very best.

Noté 5 sur 5 étoiles

Outstanding Customer Service!

Outstanding Customer Service!
I have been looking for a new running head torch for some time. Having read various reviews, and hearing reports from the experts (ie Spine winners!), I decided on a fenix device. But I was an idiot and ordered the wrong one! Customer service was excellent, and allowed me to return the incorrectly ordered head torch and have the new one in-hand within 48hrs. No fuss, and great comms.
I will 100% be using fenix again.
Thanks!

12 août 2024
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Réponse de Fenixlight UK

Thanks Neil, happy we could help, and I hope you're loving your new Fenix.

Noté 5 sur 5 étoiles

Great!

Correct item was delivered promptly in good condition

2 août 2024
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Réponse de Fenixlight UK

Thanks Tim.

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