Went online and found the battery I was looking for! Free shipping over £50 so I bought 2. I never go anywhere without my lights on, night or day! 5000mAh usually get 40 to 50hrs on one charge! It’s g... Voir plus
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Lisez les avis des autres
Fenix products are high quality and reliable would recommend if you are looking for a headlamp. No issues with delivery either was sent out hassle free
L'entreprise a répondu
Took a poorly Fenix to Inglesport to get their opinion and they sent it back to Fenix who replaced it no quibble then Inglesport (Egg Custard Johnny) sent it out free postage with secondary emergency... Voir plus
L'entreprise a répondu
FENIX FROM (near) PHOENIX Originally bought a TK16, many years ago, whilst touring America with Duran Duran. Where would be the best place to buy / compare? Army & Navy store? Scottsdale Gun Club,... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Fenixlight UK (A trading name of ROBBAL LTD) is the home of Fenix lighting products in the UK. From our base in Cardiff, we are the sole UK trade distributor for the entire Fenix range. We began working with Fenix in February 2007 and we’re proud to have worked with them ever since, with our company ethos proudly putting premium product quality at the core of our identity.
Coordonnées de contact
Unit P4, Southpoint Industrial Estate, Clos Marion, CF10 4SP, Cardiff, Royaume-Uni
- 02921 157162
- sales@fenixlight.co.uk
- fenixlight.co.uk
4,9
Excellent
619 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Amazing customer service
Amazing customer service, Jamie helped me ensure I got my head torch in time for my night race. Fast, efficient and friendly. I can highly recommend Fenixlight
28 novembre 2024
Réponse de Fenixlight UK
Thanks Nadia, good to hear.
Réponse de Fenixlight UK
Thanks Peter, good to hear.
First Division folk to do business with
The Web is a strange place and reviews are an easy trade commodity with so much false info - good and bad you end up confuddled!
I ve dealt with Rob B for over 15 years now and that is how I mentally image Fenix in the UK. That relationship includes me wandering from the fold and trying other brands - not a happy experience to be honest.
Suddenly realised my 15 year old Fenix lights were just sat there ... working... flawlessly. Combined with a switch from Outdoor Educator to Security and the cost of failure ramping up... I somewhat ashamed turned back to Rob B and could not have been made more welcome.
Throughout, the service level has been stellar, order turn around convinces me they are all on roller blades and heavy caffeine doses. The products just darn well work.
Unless we support excellence, the mediocre will rule and very good folk will vanish. I will do what I can to suppport Fenixlight UK. Yep - they really are that good.
26 novembre 2024
Réponse de Fenixlight UK
Thank you Andrew, good to hear, and thank you for your continued support. Always nice to have customers returning as new products become available.
Réponse de Fenixlight UK
Thanks George. Good to hear.
Excellent customer service
Excellent customer service. Answered my question promptly. Great products and quick delivery.
31 octobre 2024
Réponse de Fenixlight UK
Thanks Bruce, good to hear you are happy with our service.
Réponse de Fenixlight UK
Thanks Geoff.
Excellent …
Great customer service with a smooth online ordering process through to speedy delivery. Love the torch too. Small but mighty and has made dog walks in the dark so much easier.
28 octobre 2024
Réponse de Fenixlight UK
Thanks Carol, so glad your dog walking is easier for you.
Very happy customer
Very fast delivery and head torch is a brilliant bit of kit, would definitely recommend.
4 novembre 2024
Réponse de Fenixlight UK
Thanks Andrew, and pleased you will get the word out there about our products.
Réponse de Fenixlight UK
Thank you, so pleased you are enjoying your purchase.
I was giving the head torch as a…
I was giving the head torch as a Christmas present and I love it. I use it for walking the dogs in the winter at night, however the battery gave up the ghost and stopped working. I brought some replacement batteries from Amazon thinking they would do the job, but they didn’t work. I contacted the seller cause I thought I’d have to send it back but my son has the same head torch and advise me. He brought the battery and it works perfect now.
4 novembre 2024
Réponse de Fenixlight UK
So pleased you resolved the battery issue, and glad you love the torch Billy.
No instructions
No instructions. Had to use YouTube for fitting the straps.
6 novembre 2024
Avis spontané
Item received in a timely manner
Item received in a timely manner. Satisfied customer.
29 octobre 2024
Réponse de Fenixlight UK
Glad to hear Kenneth, Thank you.
Fantastic customer service…
Fantastic customer service re-confirming the sizing of the laser engraving and running through all the details on the phone. Delivery was very quick. The head torch is ace.
25 octobre 2024
Réponse de Fenixlight UK
So Pleased to hear you are happy with the torch Alex.
Excellent transaction
Excellent transaction. Great product with superb engineering. Super quick delivery.
Will definitely recommend this company and their fantastic range of products. Many thanks.
30 septembre 2024
Réponse de Fenixlight UK
Thanks Harry, good to hear this.
Réponse de Fenixlight UK
Thanks Aaron, pleased to hear you are happy
Excellent service from Fenix
Excellent service from Fenix. Super fast delivery and faultless communication.
30 septembre 2024
Réponse de Fenixlight UK
Thanks Nick, always good to hear we provide good service
Réponse de Fenixlight UK
Good to hear this Lesley, thank you
I just bought a replacement battery
I just bought a replacement battery. Doesnit really need a review?
27 septembre 2024
Réponse de Fenixlight UK
Thanks Andrew
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