Went online and found the battery I was looking for! Free shipping over £50 so I bought 2. I never go anywhere without my lights on, night or day! 5000mAh usually get 40 to 50hrs on one charge! It’s g... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Fenix products are high quality and reliable would recommend if you are looking for a headlamp. No issues with delivery either was sent out hassle free
L'entreprise a répondu
Took a poorly Fenix to Inglesport to get their opinion and they sent it back to Fenix who replaced it no quibble then Inglesport (Egg Custard Johnny) sent it out free postage with secondary emergency... Voir plus
L'entreprise a répondu
FENIX FROM (near) PHOENIX Originally bought a TK16, many years ago, whilst touring America with Duran Duran. Where would be the best place to buy / compare? Army & Navy store? Scottsdale Gun Club,... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Fenixlight UK (A trading name of ROBBAL LTD) is the home of Fenix lighting products in the UK. From our base in Cardiff, we are the sole UK trade distributor for the entire Fenix range. We began working with Fenix in February 2007 and we’re proud to have worked with them ever since, with our company ethos proudly putting premium product quality at the core of our identity.
Coordonnées de contact
Unit P4, Southpoint Industrial Estate, Clos Marion, CF10 4SP, Cardiff, Royaume-Uni
- 02921 157162
- sales@fenixlight.co.uk
- fenixlight.co.uk
4,9
Excellent
619 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Fenixlight UK
Good to hear this, and thank you for your kind review Spencer :)
Réponse de Fenixlight UK
Thank you Chantal, I personally agree that the engraving does make the product that bit more special, especially if it is a gift. The HM55R is a very popular headtorch, enjoy :)
Dark nights approaching!
Went online and found the battery I was looking for! Free shipping over £50 so I bought 2. I never go anywhere without my lights on, night or day! 5000mAh usually get 40 to 50hrs on one charge! It’s getting dark much quicker these days, so just getting organised! Fantastic product, quick turnaround and kept in the loop at every stage 👍
1 septembre 2026
Réponse de Fenixlight UK
Thank you Alexander, it's always good to read user feedback, so I'm delighted the batteries and product is serving you well. :)
Réponse de Fenixlight UK
Thank you James, and happy to have your returning custom, keep an eye out for seasonal offers on the website soon.
Fenix products are high quality and…
Fenix products are high quality and reliable would recommend if you are looking for a headlamp. No issues with delivery either was sent out hassle free
27 août 2026
Réponse de Fenixlight UK
Thank you Scott, we do rate the quality of our products very highly, so I hope you enjoy your new HL45R its a work horse :)
Excellent quality.
Quick delivery, easy to order & the quality of my torch is excellent. You get what you pay for. Highly recommend.
26 août 2026
Réponse de Fenixlight UK
Thank you Anthony, you are very right about our quality products, the E03R V2.0 is a pocket rocket isn't it, I love mine. Good feedback is always appreciated, Enjoy :)
Excellent headlights especially the…
Excellent headlights especially the shadowmaster and niteray
11 août 2026
Réponse de Fenixlight UK
Thank you Richard, hope you are enjoying the New HM65R V2.0 NITERAY, we think its going to be very popular as the dark season approaches. Enjoy :)
Brilliant headlight and great service.
4 août 2026
Réponse de Fenixlight UK
Thank you Alan, We are proud of the service we provide and I guess our amazing lights speak for themselves. I can see you have a workhorse in the HM75R! Enjoy :)
Réponse de Fenixlight UK
Thank you Mark, look forward to serving you again in the future :)
Item was sealed very well and arrived…
Quality throughout, Item was sealed very well and arrived when promised
7 août 2026
Réponse de Fenixlight UK
Thank you Mark, we look forward to serving you again :)
Poorly Fenix swapped out no quibble by Fenix- Handled by Inglesport..
Took a poorly Fenix to Inglesport to get their opinion and they sent it back to Fenix who replaced it no quibble then Inglesport (Egg Custard Johnny) sent it out free postage with secondary emergency lighting in the form of a glow in the dark duck in case the Fenix fails again! Top service from Inglesport and Fenix much appreciated !
3 août 2026
Avis spontané
Réponse de Fenixlight UK
Thank you for your review, Inglesport are fantastic, we also have the glow in the dark duck :) The lads there are brilliant and one of our favourite dealers :)
Great product
Great product
Communication from company is excellent and all queries answered very promptly. Unsure which torch to purchase but excellent advice resulted in finding just what was needed.
5 août 2026
Réponse de Fenixlight UK
Thank you Mrs Hands, I'm so pleased to hear we found you the right product, the PD36R V2.0 is a very reliable torch, enjoy :)
Quick order and quick delivery
3 août 2026
Réponse de Fenixlight UK
Thank you Paul, we look forward to serving you again :)
Fantastic product at a great price and…
Fantastic product at a great price and fast delivery…highly recommended
4 août 2026
Réponse de Fenixlight UK
Thank you Brian, the HP35R is a monster of a headtorch, Great choice, plus you have the new Beanie (if it ever gets colder) :) Enjoy
HM65R Niteray
I did extensive research and comparisons for this product it was a tough decision but i chose the Fenix HM65R NiteRay UK edition as it looks and performs better than the standard HM65R. Performance is top notch and the haribos included were a really cool addition haha
29 juillet 2026
Réponse de Fenixlight UK
Thank you for being one of the first to Pre Order the HM65R V2.0 NITERAY, designed around the HM65R V2.0 but we made it WAY Better. It's going to be very popular I think :) Enjoy
The torch arrived very quickly and…
The torch arrived very quickly and securely packaged. It is a lovely piece of technology to hold and use. Initially tricky to get used to but the instruction diagram is very clear. Was not sure if I needed a UV light but once used in the kitchen I was clear that I did.
27 juillet 2026
Réponse de Fenixlight UK
Thank you Steve, you have certainly made me giggle at your kitchen comment. I would definitely avoid using the UV in the bathroom ;) Enjoy your E06R PRO and in my favourite colour Orange too.
Réponse de Fenixlight UK
Thank you for your review Mr Kushwaha :)
Great product & service
Very good service. Excellent communication to resolve an issue with my headtorch very quickly. Love the product and very impressed with the afterservice
3 juillet 2026
Réponse de Fenixlight UK
Thank you Zac, we pride ourselves in our customer service and the products are the best (I'm not being bias) :)
Réponse de Fenixlight UK
Thank you Paul :)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.