Fenixlight UK Avis 

619
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Went online and found the battery I was looking for! Free shipping over £50 so I bought 2. I never go anywhere without my lights on, night or day! 5000mAh usually get 40 to 50hrs on one charge! It’s g... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fenix products are high quality and reliable would recommend if you are looking for a headlamp. No issues with delivery either was sent out hassle free

L'entreprise a répondu

Noté 5 sur 5 étoiles

Took a poorly Fenix to Inglesport to get their opinion and they sent it back to Fenix who replaced it no quibble then Inglesport (Egg Custard Johnny) sent it out free postage with secondary emergency... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

FENIX FROM (near) PHOENIX Originally bought a TK16, many years ago, whilst touring America with Duran Duran. Where would be the best place to buy / compare? Army & Navy store? Scottsdale Gun Club,... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de distribution

Écrit par l'entreprise

Fenixlight UK (A trading name of ROBBAL LTD) is the home of Fenix lighting products in the UK. From our base in Cardiff, we are the sole UK trade distributor for the entire Fenix range. We began working with Fenix in February 2007 and we’re proud to have worked with them ever since, with our company ethos proudly putting premium product quality at the core of our identity.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

619 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(619)

105 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Top quality torch

Top quality torch, really the best available.

2 février 2026
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Réponse de Fenixlight UK

Thank you Mark, you have a little pocket rocket in the E01! enjoy :)

Noté 5 sur 5 étoiles

Excellent product

Highly recommended to me. Excellent product & customer service.

26 janvier 2026
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Réponse de Fenixlight UK

Thank you Bridget, The HM65R-TV2.0 is a brilliant choice, a very reliable headtorch. Enjoy :)

Noté 5 sur 5 étoiles

Good product quality.

Good product quality.
I expert the flashlight will last for many years.

30 janvier 2026
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Réponse de Fenixlight UK

Thank you Paul :)

Noté 5 sur 5 étoiles

Great bit of kit.

Very bright, comfortable and easy to use.

28 janvier 2026
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Réponse de Fenixlight UK

Thank you Jamie, I'm sure you get many years enjoyment from your HL18R V2.0

Noté 5 sur 5 étoiles

Very fast Delivery. Great communication

Very fast Delivery, and very happy with communication I received. And the product is perfect. I'm very happy. I will be shopping again in the future

18 janvier 2026
Avis spontané
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Réponse de Fenixlight UK

Thank you Justin, we will be happy for your return custom.

Noté 5 sur 5 étoiles

I have used Fenix lamps for many years …

I have used Fenix lamps for many years and fortunately never had an issue but recently one of the top end headlamp stopped working. It had given me a few year's of great service.
After contacting the customer service they dealt with the issue quickly and clearly. They sorted the headlamp in just a few day. Brilliant

16 janvier 2026
Avis spontané
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Réponse de Fenixlight UK

Thank you for your continued custom. We pride ourselves in not just having the best products but also in the aftercare, so its always good to see a satisfied customer.

Noté 5 sur 5 étoiles

As close to perfection as it gets

I’ve waited until now to post this review as I really wanted to get some nighttime miles in whilst using the head-torch before saying anything.
We’re now in the depths of winter darkness and this is my go-to light. Using the warm-light function it significantly improves the level of definition on the trails in comparison to the much colder white light of all my other head-torches. Add to this the fact that it is super easy to switch to the cold light when on the roads and you literally have the best of both worlds. A fantastic pleasant surprise to me was the memory function, it remembers your previous light setting for both light types each time you switch it off, also the different settings for each light. This means you can switch between light types with one being a brighter setting and then back to other lower setting without faffing through a full cycle.
The battery level indicator is very well placed and simple to use and the final bit of outstanding design is the travel lock switch.
Bravo Fenix, this little beauty is as close to perfection as you can get 👍

28 octobre 2025
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Réponse de Fenixlight UK

Thank you Terry, I can see you are very impressed with the HL18R-TV2.0. This is becoming a very popular choice in the running market, so thankyou for such an in-depth review. Enjoy!

Noté 5 sur 5 étoiles

Excellent service

31 décembre 2025
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Réponse de Fenixlight UK

Thank you Sandra, I hope you enjoy your new HM65R-TV2.0, a very popular headtorch :)

Noté 5 sur 5 étoiles

Brought as a gift

Brought this for a gift for my Partner as we are both part of Mountain Rescue. And he absolutely loves it.

30 décembre 2025
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Réponse de Fenixlight UK

Thanks Sophie, Just wondering if he is using the SW05R red on the rescues. All the teams we deal with are always looking for recommendations. Its a wonderful thing you both do so we are always happy to help our rescue community.

Noté 5 sur 5 étoiles

Excellent company to deal with

Easy website to navigate.
Excellent response to my queries.
Great customer service and swift delivery.
Excellent product.

29 décembre 2025
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Réponse de Fenixlight UK

Thanks Dennis, I hope you have many hours of enjoyment with your HM65R-T V2.0, very popular lamp :)

Noté 4 sur 5 étoiles

Very impressed with a speedy delivery…

Very impressed with a speedy delivery just after Christmas which allowed me to camp out for New Year's eve which I enjoyed.

29 décembre 2025
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Réponse de Fenixlight UK

Thanks Peter, Camping out for New Years Eve is very brave, well done !

Noté 5 sur 5 étoiles

Headtorch

Great torch quickly delivered.

29 décembre 2025
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Réponse de Fenixlight UK

Thank you Andy, you have definitely chosen our star buy of 2025, HM65R-T V2.0 is a very popular choice, Enjoy! :)

Noté 5 sur 5 étoiles

Brilliant service, brilliant product, brilliant light!

Have been using Fenix torches and batteries for many years. Brilliant products that simply do what they should. Service was fast and efficient and would definitely recommend

27 août 2025
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Réponse de Fenixlight UK

Thank You for your continued custom Tony, Keep an eye out for the new products in 2026. Happy New Year.

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