Fenixlight UK Avis 

619
•
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Went online and found the battery I was looking for! Free shipping over £50 so I bought 2. I never go anywhere without my lights on, night or day! 5000mAh usually get 40 to 50hrs on one charge! It’s g... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fenix products are high quality and reliable would recommend if you are looking for a headlamp. No issues with delivery either was sent out hassle free

L'entreprise a répondu

Noté 5 sur 5 étoiles

Took a poorly Fenix to Inglesport to get their opinion and they sent it back to Fenix who replaced it no quibble then Inglesport (Egg Custard Johnny) sent it out free postage with secondary emergency... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

FENIX FROM (near) PHOENIX Originally bought a TK16, many years ago, whilst touring America with Duran Duran. Where would be the best place to buy / compare? Army & Navy store? Scottsdale Gun Club,... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de distribution

Écrit par l'entreprise

Fenixlight UK (A trading name of ROBBAL LTD) is the home of Fenix lighting products in the UK. From our base in Cardiff, we are the sole UK trade distributor for the entire Fenix range. We began working with Fenix in February 2007 and we’re proud to have worked with them ever since, with our company ethos proudly putting premium product quality at the core of our identity.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

619 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(619)

105 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Swift delivery

Swift delivery of a back up battery for my new Hm65r-t v 2 which I'm loving

29 janvier 2025
Logo de Fenixlight UK

Réponse de Fenixlight UK

Thanks Denny, so pleased you are happy with your HM65R-T V2.

Noté 4 sur 5 étoiles

Fenixlight UK delivers high-quality…

Fenixlight UK delivers high-quality torches that impress in both design and performance. From durable construction to innovative features, their products are perfect for activities like night runs, caving, or cycling. Battery life is reliable, and customer service is excellent—I had a warranty repair completed quickly and efficiently. Delivery is fast too, with my orders arriving in top condition. While there are minor drawbacks, like the beam cutoff in certain situations, the overall experience is fantastic. A solid choice for dependable lighting equipment!

9 janvier 2025
Avis spontané
Logo de Fenixlight UK

Réponse de Fenixlight UK

Thank you for your review, really appreciated.

Noté 5 sur 5 étoiles

Outstanding headtorch

Outstanding headtorch! After a lot of research I concluded that the Fenix HM65R-T V2.0 was the likely the ideal torch for dark trail runs/ultra's and I'm honestly not disappointed, it's a fabulous headtorch. My old torch (not Fenix) could not be repaired but it had an excellent full beam so the bar was high. The HM65R-T is so much better, not only for a super strong high setting but all the options stepping down in power. My main concern was the front mounted lamp unit and battery but I honestly didn't feel it - the band is so comfortable in use and the quick adjust wheel is brilliant, making adjustment so simple if adding a hat for example. Faffing around with threaded adjusters is a thing of the past! The headtorch has seen limited use so far but it's performance has exceeded expectations and I appreciate the fact that Fenix offer spares and repairs (should the need arise). Oh, and they threw in a free soft cup :) Well impressed - if you are in the market for a new trail running headtorch, buy this one!

31 décembre 2024
Logo de Fenixlight UK

Réponse de Fenixlight UK

Thanks Dan, we are so pleased you are happy with the product and service.

Noté 5 sur 5 étoiles

delivered extremely quickly

delivered extremely quickly, torch is fantastic, thank you

30 décembre 2024
Logo de Fenixlight UK

Réponse de Fenixlight UK

Thanks Tina, Good to hear you are happy.

Noté 5 sur 5 étoiles

Great service

Great service, communication and product

27 décembre 2024
Logo de Fenixlight UK

Réponse de Fenixlight UK

Thanks Keith. Good to hear.

Noté 5 sur 5 étoiles

HP35R - Best Head Torch Ever

This is the best head torch ever, and everyone on site agrees.

I work on the rail, occasionally on night shifts, climbing trees. This torch is stronger than the official lights they bring on site, and will outlast anyone's light on a considerably brighter setting.

It's been intelligently designed to be easy to use, and fit amongst equipment or on a helmet/head.

I asked for a personalized head torch, and a member of staff reached out to me to confirm that the head torch I was purchasing was the right one for the job I was undertaking before making the engraving. Excellent customer service.

4 novembre 2024
Logo de Fenixlight UK

Réponse de Fenixlight UK

Thank you Sonny, So glad you are happy with our product and service.

Noté 5 sur 5 étoiles

Fenix Light hp25r v2

Fenix Light are amazing, not only are their lights extremely good quality but more so the after sales service is second to none.
I lost my head lamp in snow and ice and found it two weeks later after the thaw.
The ice hade damaged the battery compartment and having contacted Fenix they have kindly offered to replace the lamp for me.
The lamp is a hp25r v2 and is absolutely perfect for my sea fishing adventures, working on my land rover and all my other night time adventures.

27 novembre 2024
Logo de Fenixlight UK

Réponse de Fenixlight UK

Thanks James, So pleased to hear you had a good experience with us.

Noté 5 sur 5 étoiles

Bought a head torch (shadowmaster)

Bought a head torch (shadowmaster). It started playing up and I sent it back to be tested. I was kept upto date on the testing via email. I contacted fenix uk by phone and spoke to Charlie (the one that kept me upto date via emai). Such a pleasure to deal with. He took the time out of a busy schedule to explain his findings.
Long and short of it, most likely my fault the torch wasn't working as I didn't tighten the battery cap up.
Charlie got it shipped out on royal email 24 to ensure I had it back for a fishing comp.

Charlie, you're a top man. Thanks for everything 6☆

12 décembre 2024
Avis spontané
Logo de Fenixlight UK

Réponse de Fenixlight UK

Thank you for your review, so pleased you found our service effortless. Good luck with future fishing competitions.

Noté 5 sur 5 étoiles

Same again

Straightforward transaction. .superfast delivery. Great product !

29 novembre 2024
Logo de Fenixlight UK

Réponse de Fenixlight UK

Thanks Gerald, so pleased you are happy.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus