Such a great company for wonderful products and communication. We've bought meat from Field & Flower for years and ALWAYS been delighted with everything we've received! Meat is fresh and tasty and as... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The produce are always excellent..some of the best meat I have ever cooked. I have been using Field and Flower for over 2 years now and I highly recommend them. I've already booked this year's Christm... Voir plus
L'entreprise a répondu
Not only am I always pleased with the products I order and which always arrive on time, I am also extremely pleased with the service I receive and their Customer Service Team is one of the best I've e... Voir plus
L'entreprise a répondu
Products of usual high standard. 4 pies ordered as part of delivery. 2, disappointingly, had very short use-by dates, which has not happened before when ordering from FF. No option other than to fi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We deliver award-winning British free-range meat and sustainable fish across the UK.. Delivered fresh from farm and sea to door.
Coordonnées de contact
4,6
Excellent
575 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very good and fine meat.Burgers
Very good and fine meat.Burgers, were very enjoyable.Very good prices for the quantity and quality of meat.Would highly recommend for a bbq.
11 juillet 2026
Avis spontané
Réponse de Field & Flower
Hi Jimmy,
We are so pleased that you chose us for your BBQ this year! Thank you for taking the time to leave us a 5 star review💫
It's brilliant to hear that you feel our pricing is fair for the quality and quantity of meat you receive. We have various ranges across our website from our Values Range to our Member's Exclusives, and this helps us to cater for everyone.
The heat is still pushing on at the moment, and our BBQ page is still live on the website. If you have any burger flipping left in you then you know where we are.
Thank you for your support🐮
Best wishes,
Ellie & Stacey
I have been subscribed with Field and…
I have been subscribed with Field and Flower for a couple of years at least. The quality of the meat is amazing as it is their service. What I like it's that you can modify the contents of your box. I ordered also my Christmas dinner last year and I had so many compliments for the dinner.
10 juillet 2026
Avis spontané
Réponse de Field & Flower
Hi Carmen,
Thank you for the 5 star review!⭐
We're so pleased to hear that both our products and service have been top notch. Our subscription service really is flexible which allows you to try our whole range and find your favourite products! It's great to be able to sit down and choose exactly what you fancy at the time🍽️
We are almost ready to start preparing for Christmas again here, even though with the current heat it feels wrong! It's great to hear that everyone enjoyed their dinner, and we are really glad to have been a part of that.
Thank you for your support over the last few years. We hope to have the pleasure of having you as a customer for many more to come😊
Best wishes,
Ellie & Stacey
Excellent customer service as well as high quality meat
I have been a Field and Flower customer for many years. The meat is consistently high quality and the customer service is second to none. There were problems with DPD delivering my latest order and Ellie and Stacey were very helpful, chasing up DPD, organising a replacement order for a couple of days time and then, when the order did finally turn up last night, saying that I could still have the replacement order, but for free.
9 juillet 2026
Avis spontané
Réponse de Field & Flower
Hi Jill,
Many thanks for leaving us such a glowing review.
I am thrilled to hear that you were happy with our services and that we were able to resolve this delivery issue for you. It was the least we could do, many thanks for your support over the last 100 boxes! ⭐
We can now call you a super fan! Thank you for being such a valuable member of the herd. 🙏
Have a wonderful day and do stay cool in the heat.
Best wishes
Ellie & Stacey
My box was left outside my apartment…
My box was left outside my apartment block on a busy street, and the customer service team has the nerve of trying to blame me for it, stating that I put my safe place as outside the front door of my apartment. Yet in the delivery note i clearly stated, 'place at my door'.
I'll be taking my money elsewhere. Won't be back.
3 juillet 2026
Avis spontané
Réponse de Field & Flower
Good morning,
Many thanks for leaving this review. Sadly, I was expecting it after your box was delivered to the outside of your apartment block last Friday, and the driver was not able to take this to your flat door.
We are very sorry that this caused such inconvenience and distress. As soon as we were made aware of this situation, I contacted DPD and requested the driver go back to redeliver your parcel. The advisor at DPD asked us to contact you as the delivery instruction on the account said 'place at my front door' and they were after some more information as to how to gain access to the apartment block to take your parcel to your flat door. The reason they request this information is to make sure all goes well with the delivery, and give the driver as much information as possible, not to add blame. We believe the driver got confused with which door to leave the parcel at on this occasion, and sadly, left it at the front door of the main apartment block.
I am very sorry this caused you such distress. I tried to call you on two occasions to discuss this with you and resolve the situation, but unfortunaltely the line disconnected on both occasions. We have refunded the delivery fee and logged a complaint with our courier for you. I am sorry that you did not wish to resolve this issue, and, as requested, I have now passed your details to our IT Team to delete your account.
Many thanks for your support over the last three boxes. I am sorry that your last delivery was not a success.
Best wishes
Stacey & The F&F Team
very helpful and friendly…
very helpful and friendly always. Excellent produce
3 juillet 2026
Avis spontané
Réponse de Field & Flower
Hi Sheila,
Happy Friday!
Many thanks for your kind words.
We are so pleased that you have found the team here at F&F to be friendly and helpful. We like to think we are a happy herd down here in Somerset. 🐮
It is great to hear that you are enjoying our products. We appreciate your support.
Wishing you a wonderful weekend.
Best wishes
Stacey
I tested this companies delivery on…
I tested this companies delivery on quality , timing and service with my first box. Now I'm on my 7th ! excellent quality meat , cheese , yogurt.... excellent delivery and really lovely staff . they deserve continued success .
Here's to our British Farmers!!!! We need you
1 juillet 2026
Avis spontané
Réponse de Field & Flower
Good afternoon Jane,
Thank you for leaving the F&F Team such a fabulous review! ⭐
I do agree with you - the staff here are incredible! There is a really supportive team behind the scences here at F&F, who are all working towards the same goal with the same work ethic. I am pleased this comes across to our customers.
I love that your first order was a 'test' and that we passed with flyer colours! You must be approaching your 10th box which means you will get access to our members exclusive range and £10 off your order very soon! Enjoy!
Wishing you a wonderful day and thanks for taking the time to share your feedback.
Best wishes
Stacey
A Great Company to Deal With!
I have never been disappointed with my orders from Field & Flower which always arrive on time. Their products are first class and the new ready meals are delicious and easy to cook. Much nicer than supermarket ready meals too! The choices on the website are amazing and the service is second to none. In fact, their customer service is the best I've come across. Would highly recommend this company all round.
5 juin 2026
Avis spontané
Réponse de Field & Flower
Good morning Doreen,
Many thanks for your wonderful review. I am very pleased to hear that you are enjoying our new ready meal range! It is great to finally have these products on the website after a lot of hard work behind the scenes.
I am very proud to read that you feel our 'customer service is the best you have come across'. Ellie & I work very hard to make sure all of our customer enquiries are dealt with quickly and efficiently, with kindness and care. We always aim to resolve any queries that our customers may have and keep everyone in the herd happy. 😃
We truly appreciate your custom and this glowing review.
Have a wonderful Wednesday!
Best wishes
Stacey & The F&F Team
Delivery in hot weather
I have just received my normal meat delivery. It was extremely well packaged with lots of cool packs to keep everything nice and cold in this extremely hot weather 33c. It had to come up to Wirral so Field and Flower ensured the meat was well insulated against the heat.Well done Field and Flower
26 juin 2026
Avis spontané
Réponse de Field & Flower
Hi Pat,
Many thanks for your email. Hasnt it been hot! ☀️
The team here at Field & Flower have all been up against it in this severe heat. We have been taking precaustions to try and make sure the temperature of all our boxes stay cool. We have used extra ice packs, our carcboard liners AND our silver liners. Therefore, I am extremely thrilled to hear that your order was well insulated and well packaged on arrival. It is great to know that our liners are doing their job!
We hope you managed to stay cool in the heat, and we hope you enjoy your order.
Many thanks for leaving us a review.
Best wishes
Stacey
Excellent provider of British meat and fish
An excellent provider of great quality meat and fish, responsibly sourced from British producers.
Their phones are answered quickly by actual people NOT AI BOTS which is an absolute game changer for customers in this age of robots who can’t understand customers needs!!
24 juin 2026
Avis spontané
Réponse de Field & Flower
Good Morning from The Team here at Ops (no bots👾 )
Thanks for your kind words and wonderful review. I am thrilled to hear that our Customer Experience Team have still been answering your calls quickly and efficiently in this heat. We love speaking with our wonderful customers and having personable conversations, this is just not possible when dealing with AI.
Ellie and I will always be at the end of the phone ready to chat, and no amount of AI will ever change that!
Wising you a wonderful day and I hope you are able to keep cool in this extreme heat. 🥵
Best wishes
Stacey & The F&F Team
I tried their Sustainable Fish Pie…
I tried their Sustainable Fish Pie Ready Meal today. It was absolutely delicious and surprisingly filling. Very easy to cook and serve, too!
19 juin 2026
Avis spontané
Réponse de Field & Flower
Hi Jacqueline,
Many thanks for taking the time to leave us a review.
It is great to hear that you enjoyed the Fish Pie Ready Meal 🐟
This is definaitely a firm favourite amongst the F&F family (along with the Lasagne). We truly appreciate your feedback and we hope that you will continue to enjoy some other ready meals in our range.
We hope you have a wonderful week in the sushine ☀️
Best wishes
Stacey
Excellent customer service
Good value food within the free range sector - reassuring that the team seem to have animal welfare and sustainability as a top priority. Had a great experience with customer service with their recent ready meal promotion.
9 juin 2026
Avis spontané
Réponse de Field & Flower
Hi Deya,
Many thanks for leaving us such a lovely review. ⭐
You are correct, animal welfare and sustainability are two of our top prioritise here at F&F, and they will always remain very important to us.
I am pleased that you found our customer service team to be helpful too. We take great pride in delivering excellent customer service, and we work hard to maintain a high standard.
We hope you are enjoying the sunshine.
Best wishes
Stacey
Best wishes
Stacey
Highly Recommend Field & Flower
We have no hesitation whatsoever in highly recommending F&F. The website works; we manage our subscription easily and the customer service has proven exceptional. Most importantly of all, EVERYTHING is ethical and completely delicious. Our favourite, above all others, is the Dry Cured Smoked Horseshoe Gammon. F&F deserves supporting because they are doing absolutely everything right, for the right reasons and making our world a whole lot better.
10 juin 2026
Avis spontané
Réponse de Field & Flower
Wow! What a wonderful review. Thank you for your kind words on our produce, customer service and ethos; we are very glad to hear that you find our products delicious. It is always lovely to hear that our meat boxes are being thoroughly enjoyed. The Dry Cured Smoked Horseshoe Gammon is most definately a big hit within the herd.
I have shared your review across the business to give everyone a boost in this scorching 30 degree heat🥵 I'm pleased that you've had such a good experience and we thank you so much for your continued support.
Enjoy the sunshine ☀️
Best wishes
Stacey & The Team
4 hour slow braised beef ragu-with strozzapreti pasta
My goodness this was a freebie with my subscription order. It was totally delicious, I don’t usually buy ready meals because I don’t know the provenance of the meat but when they’re made by Field & Flower I can trust where the meat is sourced. You have to try this. I served it with some Parmesan & a side of steamed cavolo Nero.
9 juin 2026
Avis spontané
Réponse de Field & Flower
Good Afternoon,
It's so lovely to hear from you. Your message has definitely brightened our day! 😃
It is always nerve wracking when we launch new products here at F&F. It requires a great deal of time, research, product testing, problem solving, designing, decison making and commitment. Therefore, it is extra special to receive such wonderful feedback about our new ready meals and our ragu.
All of the team here at Field & Flower will be thrilled to read your review, as it has taken such hard work to get to this stage. We are very proud to have launched a range that delivers convenience without compromise, and it is great to hear our customers are already enjoying our new creation.
Many thanks for taking the time to leave us a review, and I hope you will continue to enjoy all of the other products in this new range. 🍴
Best wishes
Stacey & The Team
Love this company! Fantastic new ready-meals.
Love this company. I have ordered many boxes over the last few years. The meat is always absolutely first class. My husband can always tell when its from the farm box. We've also tried the pies, cheeses.. and they are very good and yesterday we tried the readymade meals. My boys devoured the Cottage Pie, it was just like a great home cooked meal. We can't wait to try some of the other ones. Such a great addition to their offering.
2 juin 2026
Avis spontané
Réponse de Field & Flower
Hi Lyndsey,
Many thanks for taking the time to leave us such a wonderful review.
It is great to hear that you are enjoying our new range of ready meals. The cottage pie and meatballs are also a huge favourite for my son. We are thrilled to be able to offer convenience meals without compromising on our quality or ethics. Our ready meals have already saved many busy mums lots of time in the kitchen!
We now have over 400 products on our website to chose from, so there is certianly something for everyone.
We truly appreciate your loyalty and custom, I will share your positive feedback with the rest of the team. We all hope that you will enjoy many more delicious orders.
Have a wonderful afternoon.
Best wishes
Stacey & The F&F Team
Customer review..
I have been a customer of Field and Flower for a long time and was reminded today that over the years i have now ordered 75 boxes of meat and other products. The products are superb quality which is why i keep ordering. More than that i am supporting in my small way the Brirish meat industry and also artisan producers of fine cheeses and other specialist food products.On the rare occassion when i need to speak to someone in the office , the staff are always friendly and helpful. This company supplies excellent foods and has a genuine and always helpful business model and demonstrates care for the customer.
12 mai 2026
Avis spontané
Réponse de Field & Flower
Good afternoon Marion,
It was lovely to speak with you today, I am pleased that we were able to resolve your query over the phone, and that you continue to find our customer service team friendly & helpful.
Your support over the last 75 boxes has been incredible, and it was so lovely to hear the excitment in your voice when we were discussing your next order, even after 75 deliveries! Field & Flower, our British farmers and our small artisan suppliers rely on customers like yourself to support them, and we are all truly grateful for your orders.
Many thanks for taking the time to leave us such a lovely 5 star review today. ⭐
Enjoy your next order!
Best wishes
Stacey & The F&F Team
Exceptional Quality and welfare
I researched for a long time trying to locate a meat supplier that aligned with my beliefs about animal welfare and slow rearing… in particularly Chickens.
I am so impressed by the quality of flavour and care for finding suppliers who maintain exceptionally high standards. I love the philosophy of no waste and selling all parts of the animal.
Thank you so much.. I have recommended to all my family and friends..
1 mai 2026
Avis spontané
Réponse de Field & Flower
Hi Tanzi,
Many thanks for leaving us such a positive review. We really appreciate your kind words and support.
It is great to hear that you are supporting our values, and recommending us to others. Thank you also for your appreciation of our nose to tail eating philosophy, and our vision for a more sustainable and less wasteful model of food production.
We hope that you will enjoy many more delicious orders from us here at Field & Flower; do let us know what you enjoy cooking! Ellie & I love hearing what our customers enjoy eating. 🍴
Have a wonderful afternoon.
Best wishes
Stacey
Great service today as usual
Great service today as usual
Had a bit of a query regarding my subscription today
But as usual it was sorted with ease and will continue to use this amazing service
Also the meat is amazing
Many thanks
23 avril 2026
Avis spontané
Réponse de Field & Flower
Hi Mike,
Many thanks for your wonderful words ✨
We really appreciate the time you have taken to leave us your feedback. I am pleased we were able to help resolve your query, and that you are happy with our services. I have to agree with you, it really is 'The Best meat You Can Buy'.
I hope your enjoying the sunshine 🌞, it wont be long until BBQ season arrives here at Field & Flower. 🍗 🍔🌭
Take care & best wishes
Stacey
Great company selling high quality produce.
I have been with Field & Flower since their beginning. So impressed with the continued high standard and commitment to animal welfare. Always feel reassured in buying meat from them.
22 avril 2026
Avis spontané
Réponse de Field & Flower
Hi Sarah,
Thanks for leaving us a 5 star review! ⭐
We are so glad to hear that as a long standing customer you are still impressed with our services and high standards. We work hard to maintain these high standards, and animal welfare is always a priority. I am pleased to hear that we offer you reassurance, and that you continue to trust in what we do.
I can see that you have received over 150 boxes from us here at Field & Flower, which is truly amazing. 🥇
Your loyalty and support really does mean so much to us - Thank you.
Wishing you a wonderful day.
Stacey and The F&F Team
One of best service out there
I’ve been a customer for a while now, and I find the quality of the products consistently outstanding. The delivery service is exceptional, and even the packaging reflects great attention to detail.
The customer service is amazing – especially Stacey, who truly goes above and beyond.
I’m honestly tempted to call them every day, but I haven’t had any issues so far, so it would only be for a friendly chat!
One of the best services out there – I hope this sets the standard for others to follow.
22 avril 2026
Avis spontané
Réponse de Field & Flower
Morning Christian,
Many thanks for leaving us such a glowing review. ✨ Your review made me smile, just as much as our greeting message made you smile yesterday.
We’re thrilled to hear that you’ve been consistently happy with the quality of our products, delivery service, and attention to detail, it truly means a lot. Our Operations Team invest a great deal of time and effort into sourcing the best packaging for our products, so I am pleased to hear that the packaging reflects this.
Providing a friendly and reliable service is something we take great pride in here at Field & Flower. And hey, you are part of the herd, so do feel free to reach out anytime, even if it’s just for that friendly chat! 😊
Thanks again for being such a valued customer. We really appreciate your continued trust and support.
Have a great day in the sunshine, and enjoy the burgers! 🍔
Best wishes
Stacey
Good Food and Good Husbandry
Good Food and Good Husbandry
I am proud to be one of Field and Flower’s ‘herd’. The meat and fish is excellent. If money gets tighter I would rather buy less meat and fish than that which is less ethically sourced, damages the environment and leaves the land impoverished .
The best possible husbandry is not compromised for greater profit but it does cost more. On Field and Flower’s website there are items that help customers to keep costs down. Some of these are not available at all in the supermarkets. A pork knuckle, for instance, looks all bone but has a surprising amount of meat on it not to mention the delicious broth. We love it with split peas or other pulses like haricot beans. Smoked salmon off-cuts and diced salmon are cheaper than the fillets. The latter in sauce with pasta makes a more economical and tasty fish meal.
You cannot put a price on renewed faith in human nature and a sense of belonging to a family of like minded people. Thank you so much for all that you do.
1 avril 2026
Avis spontané
Réponse de Field & Flower
Good afternoon Merle,
Many thanks for your kind words and wonderful review. We love having you as part of the Field & Flower family.
I am thrilled to hear that you have found our Values range economical. Our Values range brings together high welfare, free-range favourites from our trusted farmers and producers. It has been named to reflect both our farming values and greater value for our customers, this range makes it easier to choose food raised the right way. Each product has been carefully selected, from our bestselling cuts to new bigger family packs, to help you find better value in your everyday shop and eat more sustainably, all while continuing to support real farming communities.
We now offer a 'Batch Cooking Meat Box' which is ideal for batch cooking family meals for the freezer. Our set boxes and mid week meal bundles are also very reasonably priced.
Thank you for your great product recommendation, loyalty and continued support. I will share your positive feedback with the rest of the herd.
Have a wonderful afternoon in the sunshine ☀️
Best wishes
Stacey & The F&F Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.