FirstFound - Search Engine Consultants Avis 

313
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TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We cannot fault the service received so far from First Found. They have been very helpful, informative regarding our website SEO. Always polite and friendly and explain the work they are doing clearl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely amazing!! They took over from another company where I got no calls, and as soon as Liam at first found got hold of it, the phone started ringing straight away! And it just keeps getting bus... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

FirstFound has made a real difference for my small UK vaping accessories site, Vaping4Health.co.uk. It's a tricky niche with dry herb vaporizer parts and upgrades, so standard SEO doesn't cut it. An... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Have just gone live with my new online store with a lot of help from Theodora at First Found. She has skillfully blended my ethos and target market with the right keywords and content to improv... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de marketing en ligne
  2. aussi dans
  3. Agence de communication pour les réseaux sociaux
  4. Agence de marketing
  5. Concepteur de sites web
  6. Service de marketing Internet
  7. Service SEO

Écrit par l'entreprise

At FirstFound, we are dedicated to empowering small businesses and startups by providing value-driven digital marketing solutions. With a focus on building lasting relationships, we champion our clients' growth through personalised services, including SEO, website design, and digital marketing strategies tailored to each business's unique needs. We pride ourselves on transparency, integrity, and customer-centricity, always working to deliver measurable results and exceptional service. Our passionate and knowledgeable team is committed to helping our clients increase visibility, improve rankings, and drive growth in a competitive digital landscape. Whether you're just starting out or looking to take your business to the next level, FirstFound is here to help you succeed.


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4,5

Excellent

TrustScore 4.5 sur 5

313 avis

5 étoiles
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2 étoiles
1 étoile

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4,5

Tous les avis

(313)

10 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Used these guys and had Eugene as my…

Used these guys and had Eugene as my seo guy. Eugene was great, done everything I asked and got me great results. Highly recommended

19 mai 2021
Avis spontané
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Réponse de FirstFound - Search Engine Consultants

Dear Dean,

It's great to hear that you have got some great results from using our services and had such a positive experience with your consultant, Eugene. Many thanks for taking the time to post your comments.

Regards,

Greg Doyle
Communications Manager

Noté 1 sur 5 étoiles

worst SEO experience

Wish I had not chosen this company for my small business. They approached me through my bark.com SEO enquiry. Their member Daljeet promised me results within 8-12 weeks. I have spent over thousand pounds and within 10 months of using this service I only saw 3-4 sales on my website. That too through my own contact. They ask you to use their social media and blogging service to see more results. I wouldn't recommend it to any small business unless you are willing to waste your money and time. At the end they hand over you a huge invoice for God knows what if you are willing to end their services. A BIG NO!

13 mai 2021
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Réponse de FirstFound - Search Engine Consultants

Dear Sarwat,

We're extremely sorry to hear that you have been disappointed with our service and have not got the results you wanted. I can see that one of our Technical Managers has attempted calling you but has not managed to reach you yet. We would like to resolve any issues you have so please do get in touch so we can discuss this with you.

Looking at the data for your account I can see that there was a huge improvement in organic rankings and also traffic to your website with an increase of over 4000% in clicks compared to the previous period.

Blogging and social media are both great ways to increase engagement with potential customers and drive additional traffic to your website as well as helping to generate sales.

Over the past 21 years we have helped thousands of businesses to achieve great results, but it seems that we missed the mark on this occasion. We are sorry that you felt that we did not manage to get you the results you wanted and we would welcome your feedback on how we could improve our service.

Regards,

Greg Doyle
Communications Manager

Noté 5 sur 5 étoiles

Great SEO ranking service!

First found have done a great job helping my art business rank higher for specific keywords. I've been reading book after book hoping I could reach the ranks by myself for a while. I finally caved in and decided to invest in First found services. Glad I did because in just a few weeks they have delivered excellent results. I should have invested a lot sooner in them and saved myself all that time and reading!

10 mai 2021
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Réponse de FirstFound - Search Engine Consultants

Dear Jasmin,

We're delighted to read your comments and that you are already seeing some great results from our SEO service, we look forward to helping you reach your goals over the coming months.

Regards,

Greg Doyle
Communications Manager

Noté 5 sur 5 étoiles

I have used First Found for many years…

I have used First Found for many years and always had excellent service. They got my website on page one of Google. Always very helpful and the monthly reports very informative.

7 mai 2021
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Réponse de FirstFound - Search Engine Consultants

Dear Jayne,

Thanks for taking the time to post your comments, it's great to hear that you have enjoyed an excellent level of service and first page rankings for many years.

Regards,

Greg Doyle
Communications Manager

Noté 5 sur 5 étoiles

Off to a great start!

We have just started working with FirstFound and so far the service has been excellent, from initial chat with sales team (Daljit) to my account manager Amber I have had all my questions answered and they have kept me in the loop all the way.
So far I would definitely recommend, I am now looking forward to the results.

6 mai 2021
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Réponse de FirstFound - Search Engine Consultants

Dear Andy,

We're happy that you have had a great experience so far dealing with both our sales team and technical account managers. We look forward to working with you to get great results.

Regards,

Greg Doyle
Communications Manager

Noté 5 sur 5 étoiles

First Impressions

I have recently started using FirstFound and have found them excellent. I have been assigned a consultant who has been friendly, open, and informative. It's early days but look forward to a productive working relationship.

5 mai 2021
Avis spontané
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Réponse de FirstFound - Search Engine Consultants

Dear Michael,

Thank you for your feedback, we're delighted to hear that you have found our service to be excellent and that your consultant is friendly, open and informative.

Regards,

Greg Doyle
Communications Manager

Noté 5 sur 5 étoiles

Great service from the outset

Great service - and it started with sales (surprisingly). The team were respectfully persistent and it finally paid off a year later when we signed-up. From then on the process was seamless and more importantly, painless. And it was quick! We're already starting to feel a positive impact which reinforces our long-awaited decision to sign up with FirstFound.

5 mai 2021
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Réponse de FirstFound - Search Engine Consultants

Dear Zoe,

Fantastic to hear about your positive experience with our sales team and technical team. It's also wonderful to hear that the process was seamless and you are already starting to see a positive impact. We look forward to helping you achieve your goals.

Regards,

Greg Doyle
Communications Manager

Noté 5 sur 5 étoiles

Lee has taken over our account and has…

Lee has taken over our account and has been very helpful and had lots of suggestions which is great.

28 avril 2021
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Réponse de FirstFound - Search Engine Consultants

Dear Melissa,

Lee will be delighted to hear your positive comments, many thanks for taking the time to share these with us.

Regards,

Greg Doyle
Communications Manager

Noté 5 sur 5 étoiles

very professional

very professional , nothing is too much trouble , very very helpful, and Dora has been an absolute star , would highly recommend first found .

27 avril 2021
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Réponse de FirstFound - Search Engine Consultants

Dear Daniel,

Thanks for sharing your feedback, it's great to hear that you are happy with the work that Dora is doing.

Regards,

Greg Doyle
Communications Manager

Noté 5 sur 5 étoiles

Have just gone live with my new online…

Have just gone live with my new online store with a lot of help from Theodora at First Found.

She has skillfully blended my ethos and target market with the right keywords and content to improve the SEO performance.

Plus Dora has given me a lot of help with integrating the products, payments and analytics and saved hours of work.

Look forward to watching my google rankings improve over the next six months.

24 avril 2021
Avis spontané
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Réponse de FirstFound - Search Engine Consultants

Dear Albert,

Thanks for taking the time to post your review, it's great to hear your positive comments. We're delighted that your consultant is working with you to help move your business forward and get you the results you want.

Regards,

Greg Doyle
Communications Manager

Noté 5 sur 5 étoiles

Great Service and follow up

Great Service and follow up. Very professional and helpful. Creative suggestions and transparency.

15 avril 2021
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Réponse de FirstFound - Search Engine Consultants

Dear Deepak and Smita,

We're delighted to read your positive comments about our service and happy to hear that you are finding the service professional and helpful.

Regards,

Greg Doyle
Communications Manager

Noté 5 sur 5 étoiles

Found a company that actually work

I have worked with many SEO companies and unfortunately they promise the world but don't deliver! It's not just about getting monthly reports. I want to know what's being done in between.

Eugene who was my contact was easy to talk to. Showed me lots of real work he was doing on my business and i was able to give him and call and get useful detailed advice when i required it. Great work by Eugene.

Out of all the SEO Companies i've used these are definitely the best so far.

13 avril 2021
Avis spontané
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Réponse de FirstFound - Search Engine Consultants

Dear Sim,

Many thanks for taking the time to post your feedback, it's great to hear your comments on our services and in particular your dealings with your consultant. I'm sure Eugene will be delighted to read your review.

Regards,

Greg Doyle
Communications Manager

Noté 5 sur 5 étoiles

Very efficient and easy to understand.

Very efficient and easy to understand.
Also, friendly but very professional service.

1 avril 2021
Avis spontané
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Réponse de FirstFound - Search Engine Consultants

Dear Doug,

It's great to hear that you are happy with our service and finding it professional and friendly.

Regards,

Greg Doyle
Communications Manager

Noté 5 sur 5 étoiles

First Found is the most professional…

First Found is the most professional SEO company we have worked with. From the first phone call, to the development of our website, we have nothing but good things to say. We, at CM Stone, are extremely grateful for all that First Found (in particular Joseph) have done for us. We are looking forward to continue working with them.

27 mars 2021
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Réponse de FirstFound - Search Engine Consultants

Dear Customer,

Thank you for posting your feedback, it's wonderful to hear how happy you are with our services and the work of your consultant, Joseph. We look forward to building a strong relationship with you over the coming months and years.

Regards,

Greg Doyle
Communications Manager

Noté 4 sur 5 étoiles

Excellent service

Excellent service, Beckie was very knowledgeable and patient, quickly fixing any issues, as well as offering an expert guiding hand, thoroughly recommended.

26 mars 2021
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Réponse de FirstFound - Search Engine Consultants

Dear Customer,

It's great to hear that you have received a great service from Beckie and that she was help to provide you with expert guidance and support.

Regards,

Greg Doyle
Communications Manager

Noté 5 sur 5 étoiles

I signed up for SEO with First found…

I signed up for SEO with First found two and a half weeks ago and so far so good. I was initially not sure as I have had lots of disappointments in the past but decided to try first found and am glad I did.
My consultant is Theodora Gardouni who has been very helpful and currently making changes on my website. She has added very great contents as well to my website during the first initial optimization and really pleased. I am kept in the loop regularly about what is being done to my website which is so helpful. I am aware SEO takes time but am positive is going to work! Thank you so much Theodora for all your hard word. Much appreciated!

22 mars 2021
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Réponse de FirstFound - Search Engine Consultants

Dear Lyn,

We're delighted to hear your feedback and positive comments about Theodora, she is a fantastic member of the team. Thanks for taking the time to post your review and we look forward to helping you achieve the results you want.

Regards,

Greg Doyle
Communications Manager

Noté 5 sur 5 étoiles

Great service and value for money

Great service and value for money. I use them for all of my websites and have been astonished with the results they obtain and with very reasonable prices. Highly recommended.

17 mars 2021
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Réponse de FirstFound - Search Engine Consultants

Dear Mark,

Thanks for the great comments, it's good to hear that you are getting great results for your businesses and we look forward to working with you for many years to come.

Regards,

Greg Doyle
Communications Manager

Noté 4 sur 5 étoiles

4.5 Stars for FirstFound

I would rate FirstFound 4.5 stars. After an initial glitch with a consultant leaving just after we signed up and got started, we were assigned Eugene and he has been doing a great job for us. It's been 4 to 5 months now from the outset and after a slightly awkward start we are now seeing our search positions progressively move upwards. We compounded the problem because we decided to do major revisions to our content after Eugene had started and he has been very patient with us, working on the pages we had edited and proceeding in a sequence that reflected our internal content creation efforts. All in all, we are very happy and confidently expect our page ratings to continue climbing.

11 mars 2021
Avis spontané
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Réponse de FirstFound - Search Engine Consultants

Dear Brian,

Many thanks for taking the time to post your feedback and comments. It is great to hear that after the initial setback that you are receiving a high-quality service from Eugene and now seeing progression in the search results. We're delighted that you are happy with the work that Eugene is doing and we look forward to working with you for many months to come to help you achieve some great results for your business.

Regards,

Greg Doyle
Communications Manager

Noté 5 sur 5 étoiles

So far so good

So far so good, we have only been using FirstFound for a couple of month and after the first stages of optimisation we are starting to see some results. Our dedicated adviser, James has been very helpful and enthusiastic in helping us get out business to where we hope it will be. The monthly reports I have seen so far are not massively in-depth and I would hope to see more comprehensive reports as we move down the line. We are looking forward to working with FirstFound in the future.

5 mars 2021
Avis spontané
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Réponse de FirstFound - Search Engine Consultants

Dear Jane,

Thanks for your feedback and taking the time to review our service. It's fantastic to hear that you are already starting to see some results and I will make sure your comments are passed on to James who I am sure will be delighted.

Regards,

Greg Doyle
Communications Manager

Noté 1 sur 5 étoiles

Stay away, not capable of SEO

We were with FirstFound for 1 year. After 12 months, we were highly unsatisfied with the level of service and results. The reports given at the end of every month were useless and lacked any real data. I provided a list of keywords that I wanted them to primarily focus on and it was there confidence in getting these keywords ranking high that made me sign up with them. However, they failed to improve on these keywords and instead concentrated on "easier" keywords that I did not highlight.

Moreover, I had seen insubstantial logins to our backend in Shopify to suggest any ongoing optimization. The only activity which I have actively seen is monthly copywriting. These were done pretty well in fairness. However, I wasn't paying for a copywriting service. I was paying for SEO expertise!!!!

I was told that FirstFound were established, experienced and well qualified to produce fantastic results. I was relieved that I had finally found a reliable, quality SEO company as it sounded amazing speaking to your sales team. However, since then, I have seen zero progress and results, and disappointed with the false claims sold to me.

I really wish that after 12 months of service from yourselves, we could have seen great progress as promised and continued to work together. However, It has been far from It. FirstFound are useless.

3 mars 2021
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Réponse de FirstFound - Search Engine Consultants

Dear Customer,

We’re sorry that you feel you didn’t get the service and results that you were expecting from our service. I can see that one of our Technical Managers has attempted to discuss your account with you but has been unsuccessful in speaking with you. We would still like to resolve any issues with you so please do get in touch so we can discuss this with you.

From reviewing your account I can see that our service delivered a year on year increase of 246% in impressions and 400% increase in clicks from organic traffic. This was thanks to the SEO work that was implemented on your website which also including the creation of new content.

Improving the content on your website was one of the strategies that we used to improve your rankings and all the content was created to increase your rankings and help drive more relevant traffic to your website.

I can see that in addition to the monthly reports you were also provided with more detailed ranking details and improvements at various points throughout the service. The priority phrases and pages to target were also discussed regularly and work was carried out on these on a monthly basis.

Throughout the duration of the service their was good progress and this is reflected in the 400% year on year increase in clicks to your website. Finally, I’d just like to apologise that you felt let down by our service and we will be investigating to see what we could have done differently to help meet your expectations.

We have been in business for 21 years and have thousands of happy customers who we have achieved great results for, but it seems on this occasion we missed the mark for your business.

Regards,

Greg Doyle
Communications Manager

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