First Local Services Avis 

854
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Approached First Local Services for a CCTV Drainage survey and report and cannot recommend them highly enough. Really easy to work with and the expert who attended for the survey (Glen) was fantastic... Voir plus

Noté 1 sur 5 étoiles

When my elderly mum, living on her own, called Hemel Hempstead Drains to unblock a drain, First Local Services arrived. They quoted a lot of money for major excavation works, without proper inv... Voir plus

Noté 5 sur 5 étoiles

We had an emergency situation of serious blocked drains for a block of flats. First Local Services Gloucester were the first to respond and did a brilliant job. James attended and stayed for over 2... Voir plus

Noté 5 sur 5 étoiles

Jack unclogged my kitchen sink in minutes. He was polite, cheerful and professional and I couldn't have been happier with his work. Highly recommended.

À propos de l'entreprise

  1. Vidange des canalisations
  2. aussi dans
  3. Plombier

Écrit par l'entreprise

🚰 First Local Services are a 24/7 drainage repair, maintenance & survey company that employs a large team of highly-qualified, on-call engineers and friendly service staff. Have a drainage emergency? We'll respond with urgency!!


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

854 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 29 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,5

Tous les avis

(854)

165 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Called saturday due to a blocked drain

Called saturday due to a blocked drain, Glen called me straight away, had a discussion on the issue and he gave me a rough eta, communication was on point, service when he arrived at my property was amazing and gave advise to follow up with anglia water due to shared drain. Couldn't have asked more from Glen and the company

25 avril 2026
Avis spontané
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Réponse de First Local Services

Good afternoon,

Thank you for your feedback. We’re really pleased Glen was able to respond quickly and keep you updated throughout. It’s good to hear he explained the issue clearly and provided helpful advice as well as sorting things at your property. We’ll be sure to pass your comments on to them.


Best wishes,
First Local Services

Noté 5 sur 5 étoiles

Great service!

Called First Local Services and they did an amazing job with fixing my blocked toilet. Upfront about costs which was very appreciated and completed the job very quickly. Thank you! Highly recommended.

25 avril 2026
Avis spontané
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Réponse de First Local Services

Good afternoon,

Thank you for your feedback. We’re really pleased we could help get your blocked toilet sorted quickly and that you were happy with the clear pricing and service. We’ll be sure to pass your comments on to our team.


Best wishes,
First Local Services

Noté 5 sur 5 étoiles

Efficient service

Chris, a very knowledgeable operative, came out quickly, guided me through the options and rapidly identified and dealt with the problem in a lengthy aged section of drains. I asked for a CCTV follow up to the clearance and a couple of significant but not major issues were identified requiring optional further work to avoid a recurrence. A quote is to follow.

24 avril 2026
Avis spontané
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Réponse de First Local Services

Good afternoon,

Thank you for your feedback. We’re pleased Chris was able to attend quickly, clearly explain your options, and identify and resolve the issue in your drainage system.We’ll be sure to pass your comments on to them.


Best wishes,
First Local Services

Noté 5 sur 5 étoiles

James was a pleasure to work with

James was a pleasure to work with. He understood what work needed to be carried out and gave us a clear quote.
He then did the work, kept us updated, and finished on schedule. He was also charming to have on site.
Would use again for any drainage work.

24 avril 2026
Avis spontané
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Réponse de First Local Services

Good afternoon,

Thank you for your feedback. We’re really pleased to hear James provided a clear quote, kept you updated throughout the work, and completed everything on schedule. It’s great to know you had such a positive experience on site.We’ll be sure to pass your comments on to them.


Best wishes,
First Local Services

Noté 5 sur 5 étoiles

Having had 3 drain clean services First were the only ones that did the job

Having had 3 drain clean service companies failing to get the problem resolved. First local service was called. Having made a very long journey to get to us a curtesy call confirming their time was called to me by Nic
From then on a very professional service was given and together with Pete the problem was was dealt with, FIRST CLASS Would only call for their services if ever I needed help

22 avril 2026
Avis spontané
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Réponse de First Local Services

Good afternoon,

Thank you for your feedback. We’re really pleased Nic and Pete were able to get to you and finally resolve the issue after the previous attempts. It’s good to hear the communication and service met your expectations, especially after a difficult situation. We’ll be sure to pass your comments on to them.


Best wishes,
First Local Services

Noté 5 sur 5 étoiles

Excellent service from Glen and Bob

Excellent service from Glen and Bob. They explained the problem with the blocked drains and worked tirelessly to resolve the issue as quickly and cleanly as possible. They left the site clean and tidy and our drains flowing freely. Thank you fellas hopefully I won’t need you again but if I do I know who I will call.

20 avril 2026
Avis spontané
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Réponse de First Local Services

Good afternoon,

Thank you for your feedback. We’re really pleased Glen and Bob were able to clearly explain the issue and get your drains flowing again quickly and cleanly. It’s good to hear they left everything clean and tidy. We’ll be sure to pass your comments on to them.


Best wishes,
First Local Services

Noté 5 sur 5 étoiles

Needed external kitchen blockage to drain removed

Needed external kitchen to drain blockage sorted out.Chris examined and completed jet wash removal within the hour. Amiable,punctual and swift service by Chris and recommend

14 avril 2026
Avis spontané
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Réponse de First Local Services

Good afternoon,

Thank you for your feedback. We’re really pleased Chris was able to attend promptly and clear the blockage quickly for you. It’s great to hear you were happy with his friendly and efficient service. We’ll be sure to pass your comments on to them.


Best wishes,
First Local Services

Noté 5 sur 5 étoiles

Great reliable service Mikey l was with…

Great reliable service Mikey l was with us very quickly and knew exactly what the problem was straight away couldn’t be any more helpful thank you young man!!

15 avril 2026
Avis spontané
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Réponse de First Local Services

Good afternoon,

Thank you for your feedback. We’re really pleased Mikey L was able to get to you quickly and identify the problem straight away. It’s good to hear he was helpful and got everything sorted for you. We’ll be sure to pass your comments on to them.


Best wishes,
First Local Services

Noté 5 sur 5 étoiles

Identified our issues and dealt with it…

Identified our issues and dealt with it on the day. Mikey has helped us a few times before, very reliable and helpful

12 mars 2026
Avis spontané
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Réponse de First Local Services

Good afternoon,

Thank you for your feedback. We’re really pleased Mikey was able to identify and sort the issue on the day for you. It’s good to hear you’ve had reliable and helpful service from him before as well. We’ll be sure to pass your comments on to them.


Best wishes,
First Local Services

Noté 5 sur 5 étoiles

We made a phone call on the Sunday and…

We made a phone call on the Sunday and said they would be with us on the Monday. They were true to their word and the drainage engineer, Kev did an amazing job where other people we had out previously could not do. We were at the end of our tether and Kev made sure the blockage had gone before he left - thank you for being consistent- you are a credit to your team

13 avril 2026
Avis spontané
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Réponse de First Local Services

Good afternoon,

Thank you for your feedback. We’re really pleased we could attend as promised and that Kev was able to finally resolve the blockage after previous attempts elsewhere. It’s great to hear he made sure everything was fully sorted before leaving. We’ll be sure to pass your comments on to them.


Best wishes,
First Local Services

Noté 5 sur 5 étoiles

A great service ,very quick to respond…

A great service ,very quick to respond and the young lad that arrived was very competent and efficient.It made the whole experience a lot easier and I would definitely recommend this firm.

11 avril 2026
Avis spontané
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Réponse de First Local Services

Good Morning,

Thank you for your feedback. We’re so pleased to hear that the works were carried out efficiently. We’ll be sure to pass your comments on to our engineer.

Best wishes,
First Local Services

Noté 5 sur 5 étoiles

Prompt and friendly

Prompt and friendly. Went out of his way to try to help me find the faul water drain line to make sure a blocked drain was completely cleared.

9 avril 2026
Avis spontané
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Réponse de First Local Services

Good Morning,

Thank you for your feedback. We’re so pleased to hear that Harry was prompt and helpful in getting your drain unblocked. It’s great to know their friendly approach made the experience even better. We’ll be sure to pass your comments on to them.

Best wishes,
First Local Services

Noté 5 sur 5 étoiles

External Drain Blockage

Had an external drain blockage between kitchen and main sewer. Had this ‘supposedly’ cleared 10 months ago but NOT by First Local. The engineer turned up promptly and jet washed the drain. Cleared the blockage but put up a camera up to make sure and found more gunk. Jet washed again and cleared completely. All done in an hour. Would recommend.

19 mars 2026
Avis spontané
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Réponse de First Local Services

Good Morning,

Thank you for your feedback. We’re so pleased to hear that Harry was prompt in getting your drain unblocked quickly and efficiently. We’ll be sure to pass your comments on to them.

Best wishes,
First Local Services

Noté 5 sur 5 étoiles

Fast response

Fast response
Speedy attendance
Reasonable prices
Great engineer
Mikey L was polite and explained the works that needed doing
No problems since

27 mars 2026
Avis spontané
Logo de First Local Services

Réponse de First Local Services

Good Morning,

Thank you for your feedback. We’re so pleased to hear that Mikey carried out the work efficiently. It’s great to know their friendly and polite approach made the experience even better. We’ll be sure to pass your comments on to them.

Best wishes,
First Local Services

Noté 5 sur 5 étoiles

James is a great guy

James is a great guy, very knowledgeable and sorted the problem out very quickly. Thankyou first local services for making this as easy as possible.

1 avril 2026
Avis spontané
Logo de First Local Services

Réponse de First Local Services

Good Morning,

Thank you for your feedback. We’re so pleased to hear that James carried out the work quickly and efficiently. We’ll be sure to pass your comments on to them.

Best wishes,
First Local Services

Noté 5 sur 5 étoiles

James and my tree roots!!

James was extremely efficient and thorough. He worked solidly through the drain problem and we both cheered when he conquered the roots.
I will highly recommend this company to friends and family. Many many thanks.

2 avril 2026
Avis spontané
Logo de First Local Services

Réponse de First Local Services

Good Morning,

Thank you for your feedback. We’re so pleased to hear that James carried out the work efficiently. We’ll be sure to pass your comments on to them.

Best wishes,
First Local Services

Noté 5 sur 5 étoiles

James arrived on time explained all…

James arrived on time explained all pricing and procedures before giving our consent to proceed with the work..
James was very pleasant and informative throughout the job. Would highly recommend without question..

1 avril 2026
Avis spontané
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Réponse de First Local Services

Good Morning,

Thank you for your feedback. We’re so pleased to hear that James is informative and pleasant . We’ll be sure to pass your comments on to them.

Best wishes,
First Local Services

Noté 5 sur 5 étoiles

The response time was very good.They…

The response time was very good.They were very friendly & got on with the job & explained what was happening till the issue was resolved

1 avril 2026
Avis spontané
Logo de First Local Services

Réponse de First Local Services

Good afternoon,

Thank you for your feedback. We’re really pleased you were happy with the quick response and that the team were friendly and kept you informed throughout the job.We’ll be sure to pass your comments on to them.


Best wishes,
First Local Services

Noté 5 sur 5 étoiles

Blocked drains now cleared

Joe came out to what we thought was a blocked drain in back garden to discover both drains were blocked he cleared the blockages and highlighted displacement in the pipe work in several places which he is coming back to repair for us
Excellent service would use again and recommend
Thank you

1 avril 2026
Avis spontané
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Réponse de First Local Services

Good afternoon,

Thank you for your feedback. We’re really pleased Joe was able to identify and clear both blockages and highlight the issues in the pipework. It’s good to hear you were happy with his service and that the follow-up repairs are being arranged. We’ll be sure to pass your comments on to them.


Best wishes,
First Local Services

Noté 5 sur 5 étoiles

Great all round service

Real person answered phone promptly. Elliott arrived as arranged, phoning to confirm arrival time. Drain blockage cleared efficiently and camera revealed crack and displacement of pipe. Remedial work quote received promptly and date for work confirmed. A really positive experience and efficient, knowledgeable staff.

30 mars 2026
Avis spontané
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Réponse de First Local Services

Good afternoon,

Thank you for your feedback. We’re really pleased you were happy with the prompt communication and that Elliott arrived as arranged and kept you updated. It’s good to hear the blockage was cleared efficiently and that the CCTV survey helped identify the underlying issue. We’ll be sure to pass your comments on to them.


Best wishes,
First Local Services

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