Charlie had clear speech, very reassuring friendly manner. He made sure I understood everything as we went along. He was extremely patient. Information was very full. I could not fault any aspect... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I made a silly error online. The customer service team that is sorting it out are excellent. Polite, friendly and willing to go the extra mile.
L'entreprise a répondu
Raised a complaint and still awaiting for further questions. Sent email twice no response. Rang it takes a long time before the calls are answered. Can someone from complaints respond.... Voir plus
Your company came highly rated for mobility scooters. A few simple questions to fill in about 5 mins & im full covered. I feel so much better out & about now. Even if I get a puncture someone wi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Fish Insurance
Écrit par l'entreprise
Fish insurance - Providing specialist insurance in the UK for 50 years.
Offering a range of specialist products to protect people within the disability, mobility and care sectors.
Comprehensive Care Insurance
From as little as £67 a year, we offer Liability insurance for Carers and Personal Assistants as well as policies for those who employ carers or PA’s to assist them in living in their own home.
Whether you are an employed or self-employed carer, an employer of carers or PA’s or receive direct payments, Fish can provide the right insurance for you.
Market Leading Adapted Vehicle Insurance
Specialist cover, available online or over the phone.
Insurance specifically designed to provide cover for wheelchair accessible vehicles (WAV’s), adapted cars, disabled drivers and Blue Badge holders.
Our specialist cover has been tailored to ensure your vehicle and any adaptations are covered, as well as including specialised breakdown recovery and access to a suitable courtesy car if required, all within one premium, which can be paid monthly or annually.
Great Value Mobility Scooter Cover
Insure your mobility scooter from just £38 per year. Covering you for accidental damage, third-party liability, and theft, as well as benefits you might not expect, like personal accident and worldwide cover. 24/7 breakdown recovery is also available on our Extra level of cover.
Mobility Equipment Insurance
We also provide specialist cover for mobility and disability equipment, including Prosthetics & Orthotics, Manual and Powered Wheelchairs, plus in-home products such as Walking Aids, Rise and Recline Chairs, Baths, Hoists and Stairlifts. All available via our dedicated UK contact centre.
Coordonnées de contact
First Floor, Citygate, Longridge Road, Preston, Lancashire, PR2 5BQ, Preston, Royaume-Uni
- 0333 331 3900
- admin@fishinsurance.co.uk
- fishinsurance.co.uk
4,7
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I am self employed and really enjoy the…
I am self employed and really enjoy the five lovelies that I support
22 juillet 2026
Réponse de Fish Insurance
Good afternoon, thank you for taking the time to leave us a review. We’ve noticed you gave us 3 stars, and we’d really like to understand what we could have done to make this a 5‑star experience for you. If you’re happy to share more detail, please get in touch with us directly or update your review with any suggestions. Your feedback genuinely helps us improve.
Many thanks,
The Fish Social Team
Easy straightforward to understand …
Easy straightforward to understand and competitive prices
22 juillet 2026
Réponse de Fish Insurance
Good afternoon, thank you for your email. We are so pleased to hear that we were easy and straightforward for you to understand. We are very pleased that you have chosen Fish for your insurance.
Many thanks,
The Fish Social Team
Easy to follow website with clear…
Easy to follow website with clear decisive instructions
21 juillet 2026
Réponse de Fish Insurance
Thank you for your review !
We're glad you found the process so easy
The Fish Social Team
Réponse de Fish Insurance
Good morning,
Thank for taking the time to write a review
Its great to hear you found it quick and easy to sort your policy.
The Fish Social Team
Réponse de Fish Insurance
Good afternoon, thank you for taking the time to leave such a positive review. We are so pleased to hear that you found the process so easy.
Many thanks,
The Fish Social Team
Easy to fill the forms out on line and…
Easy to fill the forms out on line and very clear
16 juillet 2026
Réponse de Fish Insurance
Good evening. We’re really pleased to hear you found the online forms easy to complete and the information clear.
Many thanks,
The Fish Social Team
Excellent service as always used many…
Excellent service as always used many times over the years
16 juillet 2026
Réponse de Fish Insurance
Good afternoon Gillian, thank you for taking the time to leave us such a lovely review. We are so pleased that you have remained a loyal customer over the years and our service has met your expectations each time. Thanks again for insuring with Fish Insurance.
The Fish Social Team
Very Easy to use
Very Easy to use, however for peace of mind even if make and model of wheelchair is not listed, having at least as many wheelchair make would be good e.g. Convaid.
30 juin 2026
Réponse de Fish Insurance
Good evening
Thank you for taking the time to leave a review !
If its a model not on our website, we can still help, if you give us a call we will do our best to get you on cover.
The Fish Social Team
Very helpful lady on the telephone
The lady who helped me was kind, friendly and understanding. We already have Fish Insurance for one Class 3 Mobility Scooter and now we needed insurance for a new boot scooter. We have never needed to claim, thank goodness, so we cannot comment on that.
13 juillet 2026
Réponse de Fish Insurance
Thank you for your amazing review !
We'll make sure this goes to the handler you spoke with.
Please give us a call and we'll be happy to get a new policy set up for you
The Fish Social Team
Réponse de Fish Insurance
Good evening, thank you for your review. We're really pleased to hear that you found the process easy, quick and hassle-free. Thank you again for your feedback and for choosing us.
The Fish Social Team
Taking out a scooter insurance policy…
Taking out a scooter insurance policy online via Fish's website was simple, quick and straight -forward.
Thank you.
9 juillet 2026
Réponse de Fish Insurance
Good evening, thank you for taking the time to leave this review. We're delighted to hear that you found taking out your scooter insurance policy simple, quick and straightforward on our website. Thank you again for your feedback and for choosing Fish.
The Fish Social Team
Quick and simple to deal with.
Quick and simple to deal with.
Good policies at a sensible price.
8 juillet 2026
Réponse de Fish Insurance
Good evening, thank you for taking the time to leave us such a positive review. We are so pleased to hear that your journey with us was quick and simple and that you are also happy with the price.
Many thanks,
The Fish Social Team
Excellent service sorted straight away…
Excellent service sorted straight away put at ease by a very pleasant gentleman I was recommended and would recommend 100 percent made the process a pleasure to deal with a big thank you to tailor for excellent service
8 juillet 2026
Réponse de Fish Insurance
Good evening, thank you for taking the time to leave us such a positive review and for your wonderful feedback. It is great to hear that you would recommend us to others. We will make sure you feedback is passed on, thank you again for your kind comments and for choosing us.
The Fish Social Team
Everything was very clear to get a…
Everything was very clear to get a quote and to go on and take out the insurance I'm not very good on Internet some of the wording I do not understand but your wording is fully understood thank you
7 juillet 2026
Réponse de Fish Insurance
Good evening, thank you very much for taking the time to leave this review. We're really pleased to hear that you found it clear and straightforward to get a quote and take out your insurance with us. It is an added bonus that you found our wording online easy to understand. Thank you again for your feedback and for choosing us.
The Fish Social Team
Réponse de Fish Insurance
Good evening, thank you very much for insuring with us and for taking the time to leave us a review. We are really pleased that you found our employee helpful and knowledgeable and we will make sure we pass on that feedback.
The Fish Social Team
Quick and comprehensive
5 juillet 2026
Réponse de Fish Insurance
Good evening, thank you for taking the time to leave us a review and for choosing us for your cover. We are glad to hear that you had a positive experience with us, please let us know if there is anything different we can do to reach 5* next time.
Many thanks,
The Fish Social Team
Freedom power chair types are not set…
Freedom power chair types are not set for chair I have "D..." Model for 25stone.
4 juillet 2026
Réponse de Fish Insurance
Good evening, thank you for your review today and for choosing us for your cover. I have arranged for one of the team to give you a call next week to make sure that we have all the correct information on your insurance for you.
Many thanks,
The Fish Social Team
Good clear website.
4 juillet 2026
Réponse de Fish Insurance
Good evening, thank you for taking the time to leave us a 5* review. We are really glad to hear that our website was nice a clear for you, thank you for insuring with us.
The Fish Social Team
Réponse de Fish Insurance
Good evening, thank you for taking the time to leave us such a great review. We are so pleased to hear that your website journey with us was so positive.
Many thanks,
The Fish Social team
Happy customer
Had to get insurance for my new mobility scooter easiness insurance I've ever taken out
1 juillet 2026
Réponse de Fish Insurance
Thanks for the review Andrew, that's great that you found it super easy to purchase your insurance with us.
Best Wishes
The Fish Social Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.