Josh was really helpful, and upgraded the delivery to next day, and helped with the warranty process. Great service, product arrived next day and pleased with it. Definitely recommend buying fro... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
My order I received had a box of brad nails that were the wrong size, the problem was dealt with very quickly by Josh Scott who sorted me out a replacement asap!. I felt this deserved a decent review... Voir plus
L'entreprise a répondu
Good overall. Only criticism is packing. Just wrapping a cardboard sleeve around a drill battery and then leaving it loose in a larger cardboard box isn't great, although it arrived unscathed.
L'entreprise a répondu
Delivery was prompt, I made an issue ordering the wrong item and Josh was really helpful in resolving this and getting the item I should have ordered out. DX the delivery company left item outside a d... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin d'outillage
- Magasin de bricolage
- Fournisseurs d'équipement de forage
- Fournisseur d'équipement électrique
- Magasin d'accessoires hardware
- Magasin de rénovation
À propos de Fixings Store
Écrit par l'entreprise
Welcome to Fixings Store, your one-stop destination for all your fixing and home improvement needs. We are an online business dedicated to providing fixings, power tools, hand tools and home improvement accessories. With a wide range of shopping departments and a commitment to customer satisfaction, we strive to be the go-to platform DIY requirements.
Our History
Born from our 20,000sq/ft premises in Ashford, we come from a business group with over 30 years of experience distributing fixings and construction consumables to some of the largest national infrastructure projects of recent times. We even manufacture our own goods such as drill bits, cutting discs and screws!
Our customer base is diverse, ranging from DIY enthusiasts to professional builders, contractors, and tradespeople. We serve homeowners and individuals looking to tackle home improvement projects, as well as construction companies and businesses in need of bulk fixing supplies. Our user-friendly website and streamlined ordering process make it easy for anyone to find and purchase the products they need with just a few clicks.
Our Values
At Fixings Store, we believe home improvement and the construction industry should not be at the cost of our planet. Energy usage, waste generation, air pollution, water consumption and habitat destruction are the adverse effects of building and renovations despite new regulations.
It’s our mission to bridge the gap between our customers and the environment by funding tree plants, carbon avoidance projects and renewable and nature-based projects with every order through our connected climate partners. Learn more about our current reforestation project here.
Our Vision
We have an ambitious vision for the next five years. Our goal is to establish ourselves as a leading and anchored name in the trade and home DIY sector, not only in the UK but also across Europe. We aim to be the go-to destination for individuals, businesses, and contractors seeking high-quality fixing products and services.
To achieve this vision, we are committed to providing some of the greatest buying and installation and tutorial guides available in the industry. We understand that navigating the world of fixings can be overwhelming, especially for those new to the trade or DIY projects. That's why we want to empower our customers with comprehensive guides that simplify the process of selecting, purchasing, and installing fixings. By offering expert advice and practical resources, we aim to enhance our customers' confidence and knowledge, ensuring they make informed decisions for their projects.
Why Fixings Store?
Écrit par l'entreprise
- You Shop = We Plant 🌳
- Many of us in Great Britain are worried about the impacts of climate change on future generations. Our reforestation commitment will connect our enthusiastic home renovators, contractors and tradespeople with the planet we build on, through simply shopping on our website.
- Your New Trusted (and experienced) Supplier
- Whilst we're a relatively new start-up digital business, we bring over 3 decades of experience and knowledge to our website and customers. In that time we've seen the market change with new techniques, practices and brands that have revolutionised the way the construction and DIY sector has operated.
Coordonnées de contact
Technology House, Brunswick Road, TN23 1EN, ASHFORD, Royaume-Uni
- 01233 344940
- info@fixingsstore.com
- fixingsstore.com
4,4
Excellent
493 avis
A répondu à 40 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Fixings Store
Thanks very much Ian - glad to hear the delivery and service was good!
Have a great week and we look forward to serving you again soon.
All the best,
Fixings Store
Excellent service and fast delivery
29 septembre 2025
Prompt delivery
1 octobre 2025
Réponse de Fixings Store
Hi David, happy Friday!
Many thanks for your star rating and comments, we really appreciate it.
Have a fantastic weekend and we look forward to seeing you again soon.
All the best,
Fixings Store
Réponse de Fixings Store
Thanks ever so much for the feedback and star rating, Mitchell.
Glad to hear you're happy with everything.
Have a fantastic weekend and we look forward to serving you again soon.
All the best,
Fixings Store
Excellent service and prompt delivery.
11 septembre 2025
Réponse de Fixings Store
Trevor thank you so much for the feedback and 5-star rating. This helps us out so much and we're dead chuffed to hear you were pleased with the service.
Have a fantastic weekend and we look forward to seeing you again soon.
All the best,
Fixings Store
Réponse de Fixings Store
Thank you so much for the feedback and star rating, Robert.
Glad to hear you were happy with the service - this is exactly what we're looking to achieve.
Have a fantastic weekend and we look forward to serving you again soon.
All the best,
Fixings Store
Great pricing with great service
9 septembre 2025
Réponse de Fixings Store
Thank you very much for the feedback and chosen star rating, Mr Coleman. We really appreciate it.
Have a fantastic weekend and we look forward to serving you again soon.
All the best,
Fixings Store
Very competitive price and fast…
Very competitive price and fast delivery I will definitely be buying from them again.
8 septembre 2025
Réponse de Fixings Store
Thanks ever so much for your star rating and feedback, Stuart!
Have a fantastic week and we look forward to serving you again soon.
All the best,
Fixings Store
Came on time
8 septembre 2025
Réponse de Fixings Store
Thanks very much for your star rating and comments, Gary. Glad to hear your order arrived on time and you were pleased with the goods.
Have a fantastic week. And we look forward to serving you again soon.
All the best,
Fixings Store
Great price quick delivery many thanks
Great price quick delivery many thanks, happy customer 👍
7 septembre 2025
Réponse de Fixings Store
Thanks ever so much for your feedback and star rating, Sc!
Great to hear you were pleased with the price and delivery.
Have a fantastic week ahead and we look forward to serving you again soon.
All the best,
Fixings Store
Bare Dewalt jigsaw
Very good website with numerous choices for all.
Prices are competitive and suitable for all budgets. Very pleased with the quality of item (bare Dewalt jigsaw).
Only used twice but happy with how it feels and operates.
6 septembre 2025
Spit pulsa nail gun
Excellent communication fast delivery easy to deal with , all in all a very positive experience . I would recommend this company to my colleagues and friends
8 septembre 2025
Price drop soured experience.
I was very happy until I saw the price dropped significantly the day my jigsaw was delivered. Other the that it was very fast and efficient service. It was cheap though apparently it could have been cheaper.
5 septembre 2025
Réponse de Fixings Store
Thanks for posting a review and taking the time to do so.
Sorry you were disappointed with the shift in price timing. As you'll appreciate, as with most internet retailers, we're monitoring the market all the time to make sure that we stay competitive on prices. This does sometimes mean that prices rise and fall from time to time, as you'd see with petrol or shopping.
All the same, we're pleased you were happy with the quick and efficient service — and yes, you did score your jigsaw at an absolutely cracking price, as you mentioned. We hope it proves helpful to use and that it will serve well for years to come.
All the best,
Fixings Store
Réponse de Fixings Store
Many tanks for your star rating and review Lee.
Have a great rest of your week!
All the best,
Fixings Store
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.