Fjorna Avis 

202
TrustScore 1.5 sur 5

1,7

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Would give zero stars if I could. Same experience as everyone else - horrendous quality goods, emails bouncing back, phone lines unanswered. I've raised a chargeback with credit card company. It would... Voir plus

Noté 1 sur 5 étoiles

Incorrect dress was delivered after a month. The company engaged in email with me and offered 10% refund. I refused as the item delivered was incorrect. They then actively blocked my email communicati... Voir plus

Noté 1 sur 5 étoiles

DO NOT ORDER FROM THIS FRAUDULENT COMPANY. Ordered a dress for my wife 9 days ago. Tracking doesn’t work on Shop. Contacted Fjorna via their email address multiple times and all emails all got bounced... Voir plus

Noté 1 sur 5 étoiles

Items took almost 2 weeks to arrive as were shipped from China... NOT the Netherlands which the website claims they are based in. The items that arrived were poorly and cheaply made and were definitel... Voir plus


Coordonnées de contact

1,7

Mauvais

TrustScore 1.5 sur 5

202 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 26 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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1,7

Tous les avis

(202)

179 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Complete scam

Complete scam. Product looks nothing like photo. Nasty, cheap fabric. £40 to return even though they offer a hassle free return. Stay away from this deceitful company

1 juin 2026
Avis spontané
Logo de Fjorna

Réponse de Fjorna

We're sorry, Adrienne. This isn't the experience we want anyone to have. Please email info@fjorna.com with your order number and we'll do our best to resolve it with you. We want to put this right.

Noté 1 sur 5 étoiles

Absolute scam

Absolute scam. Website looks legit dress looks gorgeous, what turned up is nothing short of a rag I’d only clean my house with. I wish o could include images!

28 mai 2026
Avis spontané
Logo de Fjorna

Réponse de Fjorna

We're truly sorry, Hayley — what arrived clearly fell short of what you expected. Please email info@fjorna.com with your order number so we can look into it and find a way forward together. We'd love the chance to change your impression.

Noté 1 sur 5 étoiles

Avoid like the plague. Charlatans!

Absolutely abysmal company. Chinese rubbish. Dress arrived with no tags even size or washing instructions! No accompanying paperwork at all so you have to work very hard to contact them re a return.
They then ask you to jump through lots of hoops to put you off pursuing your refund.
They tell you you must pay for tracked return to China. I pointed out item was clearly not what I had ordered therefore I was not liable for return postage fee.
All now gone quiet. Will be claiming refund via Apple Pay

28 mai 2026
Avis spontané
Logo de Fjorna

Réponse de Fjorna

We're sorry, erika. An item arriving with no tags or paperwork, and then a difficult return, isn't the standard we want to hold. Please email info@fjorna.com with your order number and we'll do our best to sort this out with you. Apologies for the frustration.

Noté 1 sur 5 étoiles

Chinese company selling fake items

Chinese company selling fake items. It’s impossible to get a full refund. You can get what they sell from Temu or SHEIN, a lot cheaper than this. They only offer partial refunds or store credit and the items you receive are very poor quality or fake branded items. If you do want to risk a purchase, always pay with a credit card so you can get your money back. I don’t recommend using this company whatsoever. It’s definitely a scam.

18 mai 2026
Avis spontané
Logo de Fjorna

Réponse de Fjorna

We're sorry your experience left you feeling this way, Adrian — that's not where we want any customer to end up. Please email us at info@fjorna.com with your order number so we can look into it and work towards a resolution together. We'd genuinely like the chance to put this right.

Noté 1 sur 5 étoiles

Please do not order from this company

Please do not order from this company. I ordered dress arrive three weeks later nothings like the picture. I would not even use the dress to clean the toilet. Believe me when I say poor quality you cannot describe it contacted customer service. Here's the biggest laugh to send the dress back it will cost me a further £15-£30 because they only use a particular courier. I'm out of pocket don't you be out of pocket? Avoid it all cost biggest scam going how they're allowed to have a website no idea.

10 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Bought a "cashmere" jumper arrived 100%…

Bought a "cashmere" jumper arrived 100% acrylic . £89.95 absolutely awful . I complained they tried to tell me to keep it and have other things from their website Returned it at a cost of £17.95 to CHINA..... tracked . Never got a refund . Nothing . Total con

13 février 2026
Avis spontané
Noté 1 sur 5 étoiles

It looks like they invested in the…

It looks like they invested in the website more than in the products itself. Beautifully designed, but what you get is not even close to what is on the pictures. I just binned it all. 3 items that I paid more than £100 for went to the bin. It came from China not Netherland. Items didn't have any tags on it ( no brand nor descriptions of how to look after). And very strong smell of chemicals. Size wasn't correct as well at least 2 sizes down. Absolut disaster.

4 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

I ordered a linen dress they sent a…

I ordered a linen dress they sent a look a like poor quality polyester dress and nothing like was advertised. When complaining they were sorry I was not satisfied and refused to refund me fully. I’m not sending the dress back as then I loose the proof would love to know how to get a full refund.
My advice AVOID THIS COMPANY AT ALL COSTS THEY ARE CHEAP IMITATIONS WITH NO MORALS.

28 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Don't use this site!

What ever you do, don't buy off this site they completely F upped my order and ruined my hat, yeah I'm gonna keep the hat and get a partial refund but this lot are no good
1 star rating the hat wasn't even the same design as the picture.50 pound down the drain

25 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Avoid like the plague

Awful, awful, awful - DO NOT BUY FROM THIS WEBSITE

Order took 8 weeks to arrive - when it finally did, they'd sent the wrong colour and the quality of material is clearly cheap.

Archaic returns process - not clearly advertised on the website and you have to pay for your own postage.

14 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Over 30 days and no delivery

I ordered a fleece in March, over 30 days ago and it has not arrived. I have asked for a refund but have been strung along with 'be patient' messages. I believe I am now entitled by consumer law to a refund but have heard nothing. Do not order from this company!

11 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Avoid this company

I wish i had seen the reviews. This is a fake site purporting to be scandanavian inspired. Goods come from China, take ages and are poor copies. I paid £34 for a fleece that is cheap rough handle material and no label inside. Avoid this company.

7 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Terrible quality & bad returns policy

Clothing is terrible quality and to return you have to pay for postage to China (even though their website says their office is in the Netherlands). When you try to return they keep saying you can keep it for a partial refund. Don’t buy from them.

26 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Trust them! It will be delivered.

Ordered small jacket! Too small. Emailed customer service. Sam! At Fjorna. Sorted it all for me! Gave my small jacket to a hard up student, who loved it! Ordered large, its delivered now. Okay, it goes round the continents the delivery, but it gets there. Good product, service and communication. Thankyou.

5 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Having read the reviews I was dubious…

Having read the reviews I was dubious about ordering from this company.

However, I made the choice to order a pair of boots and clicked on the wrong colour, emailed them to asked about changing and they sent the one I had ordered.

I emailed the company and sent pictures, they replied straight away and offered me 3 options, I took the first option which gave me credit to purchase a new pair of boots and I could keep the one I had.

This was a great gesture and the boots fit perfectly.

Overall the service has been great and delivery was on schedule.

21 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

It's been 3 weeks

It's been 3 weeks. Shoes finally arrived. No shoe box. Very poor qaulity item. They are shipping items from China. AVOID.

13 mars 2026
Avis spontané

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