FlooringInc.Com Avis 

1 639
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I ordered my first order with a company. It didn’t answer. The phone didn’t call me back. Didn’t email me back with my simple question that I didn’t know how to set up my next order. I called flooring... Voir plus

Noté 4 sur 5 étoiles

I was disappointed that you list the Nitro tile edges with the loops as females. In nature and in most manmade items the males have the parts that stick out and the females the holes that receive the... Voir plus

Noté 5 sur 5 étoiles

Jermaine was super helpful and very responsive to email inquiries. I had questions about a challenging measurement and they helped me get it worked out and completed quickly! Ty!!

L'entreprise a répondu

Noté 1 sur 5 étoiles

They sent me the wrong items. So I called to get it corrected and they tell me that i csnt return them. Even though they told me to order these. All i wanted to do was exchange them for the correct it... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Décorateur d'intérieur
  2. Magasin de meubles

Informations provenant de diverses sources externes

FlooringInc is your online flooring superstore. We offer wood, laminate, carpet, vinyl, specialty flooring and more.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 84 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(1 639)

155 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Judith C ROCKS

Judith C. Took my order after I was struggling with your website to place my order. As it turns out I was ordering the wrong female edge, thanks again to Judith.Judith is a professional. Courteous, friendly and informative. You can't beat that with a stick ! Most pleasant experience. It could have been much different. Now if you deliver my tile by the end of next week, winner, winner chicken dinner.

24 juillet 2026
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Réponse de FlooringInc.Com

Thank you for your review!

Noté 5 sur 5 étoiles

We were looking at making an online…

We were looking at making an online order, but had some questions. I called and had a rep assist us in under a minute. She was extremely helpful and answered all of our questions with the ultimate customer service.

22 juillet 2026
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Réponse de FlooringInc.Com

Thank you for your review!

Noté 5 sur 5 étoiles

It was a pleasure to deal with a very…

It was a pleasure to deal with a very well, knowledgeable and informative customer service representative when I called to place an order upon providing her, the square footage and what I was trying to achieve she was able to help select the appropriate product and promptly assist in all steps of the ordering process. It was a very pleasant experience.

22 juillet 2026
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Réponse de FlooringInc.Com

Thank you for your review!

Noté 5 sur 5 étoiles

Bought a basketball floor for our…

Bought a basketball floor for our church over 15 customer service was great and over the phone help. Great follow-up too. Now I am going to buy a floor for my garage it was so good and priced right

10 juillet 2026
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Réponse de FlooringInc.Com

Thank you for your review!

Noté 5 sur 5 étoiles

Very helpful

Very helpful, very friendly and answered all my questions:-)!

8 juillet 2026
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Réponse de FlooringInc.Com

Thank you for your review!

Noté 2 sur 5 étoiles

I received my order but no ramps in box…

I received my order but no ramps in box call me asap 440 532 3230

19 juin 2026
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Réponse de FlooringInc.Com

We're sorry to hear that the ramps were not included with your order. We understand how important it is to receive all of the components you expected, and we'd like to resolve this as quickly as possible.

For your privacy and security, we've removed your phone number from this public response. Our team will be happy to review your order and determine whether the ramps are shipping separately or if there was an issue with the shipment.

Please contact me directly at natasia.conyette@flooringinc.comwith your order number, or if you've already reached out, we'll continue working with you to get this resolved as quickly as possible.

Noté 1 sur 5 étoiles

Help was great your process to order is…

Help was great your process to order is abysmal. It required multiple phone calls, and explanations just to describe that. I’m ordering from my billing address to a different address for the delivery. Everything kept getting rejected wouldn’t accept the debit card then it wouldn’t initially accept the credit card having to call four people to get an order is ridiculous although the people were great trying to help me your process and procedures make someone wanna go elsewhere

1 juillet 2026
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Réponse de FlooringInc.Com

Thank you for taking the time to share your experience. We're glad to hear that our team was able to provide helpful service throughout the ordering process, and we truly appreciate your recognition of their efforts.

We're sorry, however, that the ordering process itself was so frustrating. We understand how inconvenient it is to have an order delayed by payment verification and address validation, especially when shipping to an address different from the billing address. While these security measures are designed to help protect our customers from fraudulent transactions, we recognize that they can sometimes create an experience that feels more complicated than it should.

We have shared your feedback on the number of calls and the overall ordering process with our team as we continue improving our systems and the customer experience.

If there's anything else I can help with, please reach out. We appreciate your business and hope to provide a much smoother experience in the future.

Noté 5 sur 5 étoiles

Judith was very friendly and helped me…

Judith was very friendly and helped me with my order. She made it very easy to identsy what was required for my basketball court and add them to the cart.

29 juin 2026
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Réponse de FlooringInc.Com

Thank you for your kind words! We will pass it along to Judith :)

Noté 5 sur 5 étoiles

Best possible experience

I can't say enough wonderful things about Judith! She helped me design and talk through flooring options for my new dance studio and worked with me over a 2 month timeline before I was finally able to place the order. She was responsive, communicative, proactive, and remembered all of the little details from prior conversations.

24 juin 2026
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Réponse de FlooringInc.Com

Thank you for your kind words!

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