Terrible company DO NOT USE. I did 2 separate orders and then requested to be refunded 1 delivery fee as they arrived in same parcel. They refused to. 3 out of my 8 buttonholes arrived completely dead... Voir plus
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Ordered a number of flowers for our wedding. Arrived very well packed and upon opening we were wowed at the flower arrangements, particularly the bridal bouquet where every rose was perfect. We had th... Voir plus
Paid for guaranteed delivery for our special event with expensive price, no flowers on the day, tried to call and email multiple times and just get dead response. Avoid this is a scam!
Whenever I need flowers or something special I order from Flower Box London. The flowers are always fresh and smell beautiful. The packaging is luxury and the experience is always 10/10. I l... Voir plus
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I was disappointed with my recent…
I was disappointed with my recent order. The product didn’t match what I expected, and the delivery took longer than promised.
Spent a lot of money on my wedding…
Spent a lot of money on my wedding bouquet so was a bit disappointed that it had no flower food to keep it fresh for the two day wedding we had as it shrivelled by the next day so was not value for money at all. To think that it was so expensive and other flower shops like Freddie’s would provide extra flower foods without any extra charge making their flowers last longer at a fraction of the price. I only bought with you guys as Freddie’s didn’t have Lilly of the valley which I needed for my wedding!
They did what the said on the tin
The person who received the rose was very happy with the quality of rose and packaging. Also they did what they promised... top service
The roses were too small and a balloon half deflated
The roses were too small. The biggest balloon has a very strong plastic smell and was already half deflated.
Sub standard glassware
Very quick delivery from placing order. Issue with top of glass vase, chip on the inside, can feel it when you run your finger over it. Response from Flowers Box read “We have checked this item against other vases, and each of them has similar minor imperfections. These are not cracks or damages but natural characteristics of the glass and part of its normal appearance” Not an intellectual reply, my wife and I can tell the difference between a chip and a blemish in glassware!
Amazing
Whenever I need flowers or something special I order from Flower Box London.
The flowers are always fresh and smell beautiful. The packaging is luxury and the experience is always 10/10.
I live in West Yorkshire but I always order my flowers from here because of the service and experience I receive each time.
Wouldn’t choose anyone else for my flowers.
Total satisfaction. Thank you. Will surely use again.
The flowers were different than others I used before. The recipient loved them. Delivery on time. Prompt response to change of my message.
Quick service and beautiful products my…
Quick service and beautiful products my autumnal / Halloween wreath is much admired by everyone passing our house.
Ive ordered the 5stem basket and it looked extremely beautiful. The size was exactly how I imagined it. It looked as good as the photo on the website.
Very fast and efficient delivery.
The orchid basket looked stunning and super fresh.
Simply gorgeous
paid extra money and not took the service
Although i have paid extra money for certain delivery timeline, they had been delayed for an additional day, and the gift is not relevant anymore since the person cant pick up it anymore.
No response to my emails that i have wrote. Terrible customer service, dont use it!
Excellent flowers
Excellent flowers. Ideal for that 'special' occasion with a keepsake box too. Thank you. They were well received
Stunning flowers and presentation
Ordered a number of flowers for our wedding. Arrived very well packed and upon opening we were wowed at the flower arrangements, particularly the bridal bouquet where every rose was perfect. We had them delivered the day before our wedding and they all were in perfect form for the day. Safe to say we have no issues recommending Flower Box London for a special occasion, they aren't the cheapest but the best flowers we've ever had.
delivered in perfect timing all arrived…
delivered in perfect timing all arrived in good condition and exactly like the reference i asked for
Delivery was quick
Delivery was quick, and the flowers were amazing. I was just upset after trying 7 times. I couldn't speak to anyone on the phone; it just went to voicemail. So I couldn't ask the question I wanted to.
I could of used email or WhatsApp but in the excitement of your friend having a baby, you kinda need information immediately.
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