As a broker I had an unusual case involving a self-employed applicant. The team at Foundation were incredibly helpful from my initial enquiry, working closely with me to understand how much they c... Voir plus
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Lisez les avis des autres
I am a broker and was assisting another adviser with their case while they were on holiday, working with very limited information. After several exchanges between the lender and the client to g... Voir plus
Great lender when it come's to criteria, and for specialist cases. Underwriter's lack a little on the knowledge to underwrite such specialist cases, but when you have a BDM like Cheryl, it just m... Voir plus
L'entreprise a répondu
Just a really straightforward scam! Targeting the low-income, i.e. desperate and perhaps less financially literate people. Maybe one of the most disgustingly predatory arrangements I've ever seen. Do... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Foundation, we're built to support brokers with the clarity, structure, and real-world insight specialist lending demands. Backed by over 25 years of experience, our breadth, flexibility and expertise bring structure to complex cases. Through our strong heritage, we build trust and lasting relationships, putting brokers and their clients at the heart of everything we do. We make complex lending clear. We make it easier to navigate and to move forward. We make it work for you. We make mortgages happen.
Coordonnées de contact
Royaume-Uni
- foundationlending.co.uk
4,1
Bien
189 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Foundation is easy to deal with
Foundation is easy to deal with, personal with a flexible criteria to accommodate quirky cases.
2 août 2024
Réponse de Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Very helpful staff
Very helpful staff, guided me through the system whilst i was keying in the application. Will surely use foundation home loans again.
25 juillet 2024
Réponse de Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Very quick process.
25 juillet 2024
Réponse de Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
BTL remortgage
The underwriting part of the process was very good. The service level to that point was slower but I guess down to workload. If that had been better then it would have been a 5 star review.
16 juillet 2024
Réponse de Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
A great all round experience
A great all round experience, staff knowledgable and informative, processes very streamlined. Highly recommend
11 juillet 2024
Réponse de Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
reported to FCA, awful company.
This trustpilot has fairly obviously been plastered with self made reviews from this company. Dreadful service from start to finish. Reported for fraud to financial ombudsman and will be reporting to FCA.
9 juillet 2024
Avis spontané
Réponse de Foundation
Thank you for your review and we apologise for any inconvenience caused. We are sorry to learn that you feel the service you have experienced from us does not meet the standard of service we aim to provide.
If you would like to discuss this in further detail please do not hesitate to contact us by email at customerrelations@foundationhomeloans.co.uk or alternatively call us on 0344 770 8032, weekdays 9am to 5.30pm
Réponse de Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Fantastic from initially contacting the…
Fantastic from initially contacting the BDM to speaking to the underwriter.
28 juin 2024
Réponse de Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Réponse de Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
A not so straight forward mortgage…
A not so straight forward mortgage application for my client was underwritten using common sense. Always easy to communicate with and would have no issues submitting further business to them.
28 juin 2024
Réponse de Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Réponse de Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
First Class Lender
I've submitted a few cases recently to FHL and each time the experience has been excellent. Great service, regular communication and most importantly working with a lender that wants to write the business. The broker desk are extremely helpful and pleasant to deal with. Will be sending more cases your way soon.
20 juin 2024
Réponse de Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Réponse de Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
great lending criteria
great lending criteria, no one else would look at this case as it had lots of quirks, very quick service from submission to processing, quick feedback, and fast turnaround to offer. The first time I have used you, but very impressed, and would use you again without hesitation
20 juin 2024
Réponse de Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Flexibility when needed
I was really happy with this experience of using Foundation. The products may not be market leading but given my client's scenario, it was the best scenario and Fiona (my BDM), Keith (the National Account Manager) and the underwriters adopted a 'can do' attitude. Fiona was also on hand to provide regular updates which were very much appreciated.
27 mai 2024
Réponse de Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
good experience with clear requirements…
good experience with clear requirements and dialogue with underwriters
13 juin 2024
Réponse de Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Réponse de Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Introduced two Expats to FHL and the…
Introduced two Expats to FHL and the services was great with an offer in less than a month
31 mai 2024
Réponse de Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
excellent services
14 février 2024
Réponse de Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
A quick turnaround on assessing…
A quick turnaround on assessing documents once the valuation was returned. The valuation took a while to get booked in but this was not down to Foundation.
24 mai 2024
Réponse de Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
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