Fountain Avis 

398
•
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

This service has been a game changer! Prior to finding this service my body was out of whack, could not find the right combination of hormones to truly make a difference. Within the first month I not... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Well I ordered the skin care products but somehow failed to see I needed to follow up with photos to continue my subscription. So I cancelled but was charged for June, July and August but no products... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

At first communication was good, did the labs and NOTHING for a week, then was told I hadn’t scheduled an appointment with doctor, NEVER GOT THE LINK! I don’t trust them!

Noté 5 sur 5 étoiles

After having a complete hysterectomy 2 years ago, my surgeon only provided me with synthetic estrogen patch. It wasn't adequate. He refused to give a script for testosterone or progesterone, even th... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Pharmacie en ligne

Écrit par l'entreprise

Fountain is personalized healthcare made around you. We offer prescription treatments across hormone health, TRT, HRT, hair, skin, sexual health, and more, with care tailored to your individual needs. From getting started to managing your treatment, Fountain makes accessing personalized care simple and convenient. Qualified patients can receive their treatments delivered directly to their door, with support along the way.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

398 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 56 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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4,4

Tous les avis

(398)

101 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

My Wonderful new Dr

My Wonderful new Dr. DR Bridgette Jost was just great. A warm greeting, very good listener, and provided great feedback. I hope to have her in the future. I feel as though she would be an excellent person for me to refer my Friend Linda C. to. Im very excited to begin my program with you
This is going to be so easy and beneficial. Thank you so much. Stacy O

5 août 2026
Avis spontané
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Réponse de Fountain

Thank you for the kind words about Bridgette!

Noté 5 sur 5 étoiles

Very communicative and always made the…

Very communicative and always made the right adjustments to my therapy based on my symptoms! Feeling so much better since starting HRT!

2 août 2026
Avis spontané
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Réponse de Fountain

Thank you for highlighting the communication!

Noté 5 sur 5 étoiles

I just had my intake with Alexis who…

I just had my intake with Alexis who was amazing! She took her time to go over all my results and explaining how everything fits in. Then we discussed the different options available to me down to the actually bi weekly dosing. She really listened and answered all of my questions which was great. I was able to come out of that intake with a lot of knowledge and feeling confident about the treatment recommendations moving forward. 10/10 I would highly recommend her & the service.

3 août 2026
Avis spontané
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Réponse de Fountain

Thank you for your comments. Alexis is diligent and cares deeply about patients.

Noté 5 sur 5 étoiles

Very supportive and informative team

Very supportive and informative team. They respond so quick and resolve any issues pretty fast. I like that it operates through text so that they can get on any questions or concerns so fast. Very k owledgable doctors they've really changed my life and helped me comfortably get the care I was looking for.

3 août 2026
Avis spontané
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Réponse de Fountain

Thank you for recognizing both our customer service team and our providers.

Noté 5 sur 5 étoiles

Great company

Great company! Anytime I had a question, they would always get back to me as soon as possible. Always got the product on time. I would definitely recommend them to anyone!

31 juillet 2026
Avis spontané
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Réponse de Fountain

Thank you for recommending us!

Noté 5 sur 5 étoiles

I have been very satisfied with the…

I have been very satisfied with the service and staff at Fountain. My user experience with their Telemedicine platform makes it so easy to take an appointment on the go, schedule your labs, etc.

31 juillet 2026
Avis spontané
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Réponse de Fountain

Our engineers are constantly working behind the scenes to make the platform more reliable and easier to use.

Noté 5 sur 5 étoiles

Informed Consumer

I made sure to do my homework and research before embarking on outsourcing TRT therapy. My GP determined 3 points above the lowest end of normal range at 41 years old meant I was fine and not a candidate despite chronic fatigue, low libido, declining gym performance, mental fog, and overall funk about life. Now 45, I’ve been with Fountain from the beginning and the service was transparent and exactly as advertised including pricing, on time refills, ease of ad-hoc contact with the team, labs, etc. I look and feel as good as I’d hoped to get to and am grateful for the experience.

30 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

I have had an outstanding experience…

I have had an outstanding experience working with FountainTRT in the roughly 3 years I've been using their services. I am on a TRT program, staying above 900 with an excellent balance of strength and energy. The process is easy, lab work is easy, and talking to the doctors is always a smooth experience. Highly recommend, 10/10.

29 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

I feel like a new person since starting…

I feel like a new person since starting this treatment. My numbers had dropped since getting out of the service and I felt like I was in a fog constantly. The physical changes and the improved focus make this one of the best things I’ve done for myself. The staff at Fountain has been extremely supportive and helpful throughout my treatment. Give Fountain TRT a try

28 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

I researched many TRT treatment centers…

I researched many TRT treatment centers and providers. I chose Fountain. Although I was a bit nervous at the start, my concerns and questions were addressed immediately, and my interactions with all the FountainTRT staff have been positive, informative and professional. I've never felt better. And even family and friends compliment my change in shape and sudden found confidence and demeanor. My only regret is i wish I started TRT ten years earlier.

27 juillet 2026
Avis spontané
Noté 2 sur 5 étoiles

Pretty underwhelming

Pretty underwhelming. Was with Fountain for a little over a year. Very difficult to get dialed in. Had issues with E2 and hematocrit spiking even on very low doses. Quality of care was incredibly inconsistent, disjointed, and overall lackluster. Never got the sense anyone really cared or was paying attention. Just rotated through NPs who barely know what they are talking about and who more often than not didn't even know what dose I was taking because their notes were so bad. Demanded to speak to some MDs a couple times and they were helpful but overall it was exhausting being the only one advocating for myself. Decided if I had to deal with that nonsense, might as well just go through insurance or a cheaper online provider.

21 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Easy to schedule appointments

Easy to schedule appointments, follow ups and prescription renewals are managed effortlessly by the team. Any questions that you have can be texted to the team anytime day and night and they answer quickly. Completely satisfied.

20 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

I’ve been extremely happy with my HRT…

I’ve been extremely happy with my HRT treatment. Since starting, I’m no longer waking up at 3:00 a.m., my fatigue has improved significantly, and I’ve even noticed less urinary incontinence. I feel more like myself again. The treatment plan has been effective, the staff has been wonderful to work with, and the cost has been very reasonable. I highly recommend them to anyone considering hormone replacement therapy.

14 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Dramatic Mental and Physical Renewal

Had no troublesome meno symptoms until I turned 65 - when extreme anxiety, sleeplessness, terrible brain fog, shoulder and hip pain and constant UTI symptoms hit me like an avalanche. Began HRT 3 months before my 66th birthday. Felt almost instant relief, especially the mental symptoms.Crepey skin on arms and legs is gone even my flat butt is much firmer. But MOST shocking - a huge fibrous mass in my breast that was mistaken for cancer years ago (with resulting traumatic surgery/treatment.) is GONE. No joke. It has disappeared. Totally soft normal breast now - and even a little firmer/perkier! I am shooketh! You are not too old to start. Please do this for your health and your happiness.

11 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Canceled my appolintment with in 1-hr and still got hit with a $35 charge


Hidden weekly costs and an immediate $35 penalty
Buyer beware: FountainTRT's pricing structure is billed weekly, making it significantly more expensive than standard monthly models. When I realized the true cost right after booking a next-day lab appointment, I canceled everything immediately. Even though the booking and cancellation all happened within a single hour, they still slapped me with a $35 charge. Zero flexibility for an honest mistake caught within minutes.

4 juin 2026
Avis spontané
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Réponse de Fountain

Our TRT membership has three payment schedule options: every 4, 12, or 48 weeks. Each of these options is all-inclusive, covering the cost of medications, labs, video visits, shipping, taxes, supplies, and 24/7 messaging access to our team. Longer plans offer better value over time. Patients can choose whichever option works best for them.

The initial assessment is a separate $35 fee and includes labs and a video visit with a provider. Anyone who pays that fee and decides not to proceed, for any reason, should message our customer service team for a full refund.

Noté 1 sur 5 étoiles

Promotion claims $35 labs. FALSElll

Promotion claims $35 labs. Had lab work done at quest for what I thought was $35 but then proceed to receive a bill a week later from quest for $168 for the labs. Complete scam to get you in the door.

2 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Stronger better…

The experience has been great because it has done for me what it said it would do. I have greater focus, my emotional outlook is better. My strength has increased. I feel younger. I have greater drive. My muscles are full and hard as they used to be. I am helping around the house better.

6 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Highly Recommended

My experience has been wonderful. The customer service was spot on every time and is 24/7 so I could get answers any time I had a question. My doctor visits were always professional and really paid attention to my needs. They offered feedback and addressed any issues. I felt so much better on HRT. I was actually surprised at the changes. Highly recommended.

4 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

I'm so satisfied with the product Fountain HRT

I'm so satisfied with the product, my symptoms improved dramatically and the check in from Doctors and registered nurses and the video conferences makes it more easy as to go to a doctors office and sits there for an hour, this is so comfortable and the customer service is absolutely perfect the pharmacy keeps you upto date as to when they ship your prescription and makes sure your know how to use each product correctly. Thank you Fountain HRT for making my live better🩷

3 juillet 2026
Avis spontané

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