FourLeaf Federal Credit Union Avis 

270
•
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Adaku Ubani is the Assistant Branch Manager at the New Hyde Park Branch. Myself and my wife opened up a certificate of deposit and our experience was as perfect as it could be. Adaku was very pro... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a very good experience at the Levittown branch. It is very convenient for me because it is so close to my home and within walking distance. The teller was friendly, professional, and very helpf... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I frequently go into the branch to make transactions. Every one is polite efficient and friendly. This recent trip was for a notary and I was promptly assisted.

Noté 1 sur 5 étoiles

Started few months back. Username & Password were not recognized. I call in get access make payment and start the same process again the next month. I had tickets opened and all the nice people helpin... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Institution financière

Écrit par l'entreprise

FourLeaf Federal Credit Union (FourLeaf) has been committed to the financial well-being of our members for almost 85 years. Through our full range of competitive savings and loan products, you can trust us in every step of your financial journey. From applying for a credit card to closing on your mortgage to opening your child’s first savings account, FourLeaf is here to help you reach your financial goals. FourLeaf has been an integral community partner through our charitable giving and community development programs since 2002. We are proud to help support community initiatives that make a difference in New York and beyond.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

270 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 96 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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3,9

Tous les avis

(270)

102 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Repeat customer

I have been to this bank probably close to 50 times over the years. There is never a wait. Everyone is kind, patient and knowledgable. I wish every bank/corporation treated their customers this way. I highly recommend!!!

7 août 2026
Avis spontané
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Réponse de FourLeaf Federal Credit Union

Thank you for leaving such a nice review! We are so thrilled to hear you have always had a positive experience banking with us. We appreciate you and your membership, we hope to see you again soon!

Noté 5 sur 5 étoiles

Always a great experience

Always a great experience with Smithtown four leaf Thomas is very knowledgeable and always very helpful

26 août 2026
Avis spontané
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Réponse de FourLeaf Federal Credit Union

Thank you for your kind words, Anthony! We appreciate you taking the time to share your experience. Thank you for being a member with us.

Noté 4 sur 5 étoiles

GREAT SERVICE

The representative was helpful ,competent and courteous .

20 août 2026
Avis spontané
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Réponse de FourLeaf Federal Credit Union

Thank you for your wonderful feedback, Larry!

Noté 5 sur 5 étoiles

Purchased a CD

Purchased a CD. I was assisted by Shane, who was very patient and helpful. Great customer service!

18 août 2026
Avis spontané
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Réponse de FourLeaf Federal Credit Union

Thank you for providing us with feedback and acknowledging Shane's patient and helpful assistance! We look forward to assisting you in the future, Gretchen.

Noté 5 sur 5 étoiles

5 Stars — Exceptional Guidance and Support on my HELOC!

I want to give a massive shoutout to the team at Four Leaf Federal Credit Union. Navigating a Home Equity Line of Credit (HELOC) can feel overwhelming, but they went above and beyond to make sure I completely understood the entire process. When they followed up with me, they didn't just give me generic information—they took the time to explain every detail, lay out my options clearly, and provide thorough, step-by-step guidance on how to best move forward. That level of transparency, patience, and clear communication made a huge difference and gave me total confidence in my next steps. If you’re looking for a lender that genuinely cares about guiding you through your options and delivering top-tier service, I couldn't recommend Four Leaf FCU highly enough!

13 août 2026
Avis spontané
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Réponse de FourLeaf Federal Credit Union

Hi Matthew! We greatly appreciate the positive feedback. We are very happy to hear that our team was thorough in providing next steps. Thank you for being a valued member.

Noté 5 sur 5 étoiles

Levittown, NY FourLeaf very efficient

Levittown FourLeaf always takes care of my issues efficiently, accurately and in a timely manner. Especially like dealing with Brandon!

30 juillet 2026
Avis spontané
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Réponse de FourLeaf Federal Credit Union

Hi Phyllis! Thank you for your valuable feedback. We appreciate your membership with us!

Noté 5 sur 5 étoiles

Excellent and flawless transactions

Excellent and flawless transactions. Very helpful and courteous staff. Never had any problems with their app nor website. If they keep competitive rates will definitely stay with them. 10/5 stars!!!!

7 août 2026
Avis spontané
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Réponse de FourLeaf Federal Credit Union

Thank you for your kind words, Jorge. We are thrilled to hear you are happy with your banking experience thus far. We appreciate you taking the time to leave us such a nice review. Thank you for being a valued member.

Noté 5 sur 5 étoiles

Arionne was completely on top of the…

Arionne was completely on top of the many things I was requesting & asking etc. I was amazed at her knowledge, professionalism, information etc - all with the biggest smile throughout the entire (lengthy) process. She accomplished more for me than I had planned!
I vote for ARIONNE!
I actually got to see her & wave to her today in the facility!
Virginia

27 juillet 2026
Avis spontané
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Réponse de FourLeaf Federal Credit Union

Virginia, we really appreciate you taking the time to share your positive experience with us. We will be sure to like Arionne know that she is doing a stellar job! Thank you for your membership and continued trust.

Noté 5 sur 5 étoiles

EstateAccount services

The gentleman representative, Salvatore was very professional, compassionate and competent, handling my transactions

3 août 2026
Avis spontané
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Réponse de FourLeaf Federal Credit Union

Hi Joseph, thank you for highlighting your experience with Salvatore. We appreciate you and your membership.

Noté 5 sur 5 étoiles

Saving vs 1yr certificate

I had gotten a call from Georgie Wilson out of the blue. I just happen to say that I was bring money to add to my saving acct, but she advised that there was better options with much better interest rates as long as I did not need the money. So I made appt and met her, very friendly and everything worked out get. Thanks Georgie

23 juillet 2026
Avis spontané
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Réponse de FourLeaf Federal Credit Union

Hi Theresa, we are so glad to hear you had a positive experience banking with us. We hope to see you again soon!

Noté 5 sur 5 étoiles

Staff very friendly & professional

Staff very friendly & professional. One person (Sam) went out of her way to help me with a banking problem. Great customer service, especially for a bank.

24 juillet 2026
Avis spontané
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Réponse de FourLeaf Federal Credit Union

We are so glad to hear that you had a positive experience! Thank you for taking the time to share. We appreciate your membership.

Noté 1 sur 5 étoiles

Four Leaf Federal Credit Union

I went into my online banking to Zelle a friend some money. The system said my Zelle is on hold and to call my bank Four Leaf Credit Union to resolve the problem. This was at 6:45 pm, I got through to a person who verified who I was and was placed on hold for about 8 or 9 minutes then the phone was answered by a person who had to verify my account and then told me they were transferring me to the online banking department who would resolve my issue. I was again placed on hold for a couple of minute and then I got a recorded message saying that I had to call back during banking hours as the phone banking closed at 7pm. These employees played games placing me on hold so they did not have to deal with me and allowed the call to go beyond 7pm. The next day after going through the same multiple verification process I was put through to someone who said he was there to help me. I advised that my Zelle account was placed on hold and I asked him the reason and he gave me a prepared speech about risk and could not give a specific reason.

27 juillet 2026
Avis spontané
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Réponse de FourLeaf Federal Credit Union

Hi Austin, we would like an opportunity to review your situation further. Would you please email us directly at ReviewSupport@fourleaffcu.com with your full name as stated on your account and your best contact phone number?

Noté 1 sur 5 étoiles

Online Banking Issue

Started few months back. Username & Password were not recognized. I call in get access make payment and start the same process again the next month. I had tickets opened and all the nice people helping me yet problem continues on. Today I'm told Username doesn't match. Voluntary repo is next step. Between late fees and paper bill increases payment by $30. I don't have the time or energy anymore.

24 juillet 2026
Avis spontané
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Réponse de FourLeaf Federal Credit Union

Hi Joe, thank you for taking the time to bring this to our attention. We have escalated these matters to our team for review, and we will have a dedicated representative reach out to you directly for further assistance. We look forward to working towards a resolution.

Noté 5 sur 5 étoiles

Received a call from Four-leaf was not…

Received a call from Four-leaf was not sure if it was a scam so I went into the branch in Hempstead. I had the pleasure of meeting Georgette Wilson. Who was very professional and explain different ways my money could work for me. I left feeling that my money is in good hands. Thank you for taking the time.

21 juillet 2026
Avis spontané
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Réponse de FourLeaf Federal Credit Union

We are so thrilled to hear about your positive experience! Thank you for taking the time to share it with us.

Noté 5 sur 5 étoiles

Excellent staff and services

I have been a member of this credit union since 1988. The institution always provided me with great service, friendly and timely. My recent visit at the Albertson branch had been exceptional. The staff was knowledgeable and warm. They treated me with utmost respect as a valuable customer. I feel more than comfortable with the office staff, that I can depend on them with all my banking services there.

8 juillet 2026
Avis spontané
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Réponse de FourLeaf Federal Credit Union

Nancy, we really appreciate you taking the time to leave us such a nice review. We are thrilled to hear you enjoy banking with us. Thank you for your membership. We hope to see you again soon!

Noté 5 sur 5 étoiles

Five Stars throughout my Car Loan

I just paid off my car and had a wonderful lending experience with Four Leaf, formerly, Bethpage.
I had the opportunity to call their customer service line several times through the loan process and each individual was professiona and knowledgable.
To compliment the lending experience, they mailed me the title to my car in less than 10 days from payoff. Not too many lenders are that quick and responsive.
Thank you Four Leaf for financing my Ford Edge and given me a fair rate and good service thoughout the loan. I hope to use you again in the future and gladly will give you a five star rating in every category.

19 juin 2026
Avis spontané
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Réponse de FourLeaf Federal Credit Union

Thank you for your wonderful feedback, Glenn! Member service is our top priority, and we are thrilled to hear our team was able to provide you with a seamless experience. Thank you for choosing FourLeaf.

Noté 5 sur 5 étoiles

Amazing Grace

Well my sister recommended me and I am happy that she did and I believe this will be a long and beautiful relationship.
I also thank God for Louis Suazo the representative that assisted me he was extremely pleasant very knowledgeable he provided me with everything I needed. He didn’t miss a thing he even gave great personal advice on how Four Leaf will benefit me and my family.

9 juin 2026
Avis spontané
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Réponse de FourLeaf Federal Credit Union

Hello Ruthann, we are thrilled to hear that you had a great experience banking with us. Thank you for your trust and your membership! We can't wait to see you again soon.

Noté 5 sur 5 étoiles

I dealt with Karen in member services…

I dealt with Karen in member services two times. Both times she helped me with my inquiries, was very sweet, and very compassionate to my situation.

12 juin 2026
Avis spontané
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Réponse de FourLeaf Federal Credit Union

Hi, Tracy. Thank you so much for rating your experience with us so highly! We appreciate your membership and look forward to assisting you in the future.

Noté 5 sur 5 étoiles

Ms. Candice Minott Stowe is great and exceptional

Working with Ms. Candice Minott Stowe was a wonderful experience. She is quite knowledgeable, jovial and professional. All of the tasks that required her expertise were completed with incredible precision. We would definitely work with her again in a heartbeat.

4 juin 2026
Avis spontané
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Réponse de FourLeaf Federal Credit Union

Thank you for taking the time to share your positive experience with us! We are thrilled to hear our teammate, Candice, provided excellent member service. We look forward to assisting you in the future!

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