It’s most easy and fast to open an account with four leaf and earlier I had an account for car loan at lower interest rates than any other banks with zero issues
L'entreprise a répondu
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Lisez les avis des autres
Started few months back. Username & Password were not recognized. I call in get access make payment and start the same process again the next month. I had tickets opened and all the nice people helpin... Voir plus
L'entreprise a répondu
This is the worst bank I have ever had in my life! They had a special savings for children. I gave them my phone number and I asked can you please call me and tell me about this promotion because they... Voir plus
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I frequently go into the branch to make transactions. Every one is polite efficient and friendly. This recent trip was for a notary and I was promptly assisted.
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À propos de l'entreprise
Écrit par l'entreprise
FourLeaf Federal Credit Union (FourLeaf) has been committed to the financial well-being of our members for almost 85 years. Through our full range of competitive savings and loan products, you can trust us in every step of your financial journey. From applying for a credit card to closing on your mortgage to opening your child’s first savings account, FourLeaf is here to help you reach your financial goals. FourLeaf has been an integral community partner through our charitable giving and community development programs since 2002. We are proud to help support community initiatives that make a difference in New York and beyond.
Coordonnées de contact
899 South Oyster Bay Rd., 11714, Bethpage, Etats-Unis
- 1-800-628-7070
- fourleaffcu.com
3,9
Bien
271 avis
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A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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When I called fourleaf in regards to…
When I called fourleaf in regards to my accounts, they tried to verify my identity by asking many questions. Although I gave them all the correct answers, they couldn't validate me because their system had the wrong information. I tried to explain to them. However they had asked me to hang up and call back again, so that someone else could verify my information using same broken system. I went through three different people and none could help me in need. They should have verified me using alternate questions instead of ending the call. I have decided to go the branch to clarify my info.
30 octobre 2025
Avis spontané
Réponse de FourLeaf Federal Credit Union
Hello Vincent, thank you for taking the time to share your experience. We’re truly sorry to hear about the challenges you faced during the identity verification process. We’re committed to improving our service and ensuring every member feels heard and supported. If you’d like to speak with us further about your experience, please don’t hesitate to reach out to reviewsupport@fourleaffcu.com. A member of our team will be happy to follow up with you directly.
Thank you again for bringing this to our attention.
Excelente servicio
Excelente servicio, llegué, me atendieron como un Rey, sentí calidad humana y de servicio, resolví todo lo planeado y salí muy alegre y contento, me fue maravilloso.
21 octobre 2025
Avis spontané
Réponse de FourLeaf Federal Credit Union
Hi Ramdy! Thank you for taking the time to share your positive feedback with us. We are thrilled to hear our team was able to assist you with your financial needs. Please do not hesitate to reach out if additional assistance is needed.
Teller was very professional and dealt…
Teller was very professional and dealt with care and respect
24 octobre 2025
Avis spontané
Réponse de FourLeaf Federal Credit Union
Thank you for sharing your experience with us, Muhammad! We look forward to assisting you in the future.
Teller was able to resolve my deposit…
Teller was able to resolve my deposit issue which I had processed online but I had a missing date on my checking…
20 octobre 2025
Avis spontané
Réponse de FourLeaf Federal Credit Union
We sincerely appreciate you taking the time to share your positive experience. We are happy to know that the branch was able to resolve any issues. Thank you for being a member with us.
I did my banking at the drive thru…
I did my banking at the drive thru window and it was quick and the representative was polite and patient.
17 octobre 2025
Avis spontané
Réponse de FourLeaf Federal Credit Union
Thank you for taking the time to share your positive experience. We truly value your membership and your support.
It’s such a pleasure doing business…
It’s such a pleasure doing business with FourLeaf. Totally awesome professionals who leave you feeling like they care about the customer!
23 octobre 2025
Avis spontané
Réponse de FourLeaf Federal Credit Union
Thank you so much for taking the time to share your positive experience. We appreciate your membership with us and hope you have a great day!
My daughter and I decided to open a joint account.
My daughter and I decided to open a joint account where we dont bank at, I also had my grandchildren with me. It took less the an hour to open the account. The young lady who helped us was very professional and dressed very nice and was very knowledgeable in her position. I was hoping she made some type of small talk, see if we would like to open kids accounts. Other then that the branch was very clean and busy, there was a none stop line which I love to see. I never got a business card which I'm unhappy with because I would love to reachout and set up an appointment to open kids accounts. I do have some business to take care of in the near future so I'll keep an eye out for her. BTW Fourleaf has the best online app, I bank with other institutions and always have an issue with them.
2 octobre 2025
Avis spontané
Réponse de FourLeaf Federal Credit Union
Hi Laurie, thank you for reaching out and providing us with valuable feedback! Member service is our top priority, and we are always looking to improve. If you would like to speak further regarding your experience, please reach out to ReviewSupport@fourleaffcu.com with your full name and best contact number and we will have a dedicated teammate reach out to you for further discussion. We appreciate your membership with us.
Great customer service and friendly…
Great customer service and friendly staff.
6 octobre 2025
Avis spontané
Réponse de FourLeaf Federal Credit Union
Thank you for your kind words regarding our member service!
Professional and knowledgeable
Professional and knowledgeable courteous as well
13 octobre 2025
Avis spontané
Réponse de FourLeaf Federal Credit Union
Hi Raymond! Thank you for leaving us with wonderful feedback. We look forward to assisting you in the future.
Réponse de FourLeaf Federal Credit Union
We are thrilled to hear about your positive experience, Tiai! Thank you for taking the time to share it with us.
When bank changed name
When bank changed name, I was not notified with a letter of changing terms and conditions to my accounts. After 3 years of my saving account, they start charging $5 fee for a non-activity, but I did not have an activity since 2022 and never been charged by previous owner Bethpage. Also, I had a hard time to close my HELOC it took a while to finally close it (2 month).
9 octobre 2025
Avis spontané
Réponse de FourLeaf Federal Credit Union
Hi Veronika! We have escalated your concerns to our team, and we will have a dedicated representative reach out to you for further clarification of our Consumer Agreement. We look forward to speaking with you.
Nightmare
It is impossible to speak with a human. Transfer of mortgage from BFCU to Four Leaf has been a disaster. They are totally unresponsive and robot controlled.
9 octobre 2025
Avis spontané
Réponse de FourLeaf Federal Credit Union
Hi, Glenn. Thank you for reaching out. We value our member's feedback and someone will be reaching out directly to further discuss your experience and assist with your mortgage needs.
Chandrabalan
I have been with Bethpage for little more than 2 years. I like the service and the customer representatives are very courteous and professional.
I did not have much issue and once my card was compromised and someone charged my card and once I reported of this they credited back the amount next day. I like them very much. Of course I like them to be more advanced technologically as far as money transfer from bank to bank etc. Hopefully, they will upgrade their systems soon.
I will continue to bank with them as long as I could. Will recommend to anyone who need their services.
29 septembre 2025
Avis spontané
Réponse de FourLeaf Federal Credit Union
We truly appreciate your positive feedback. It's always great to hear from members who've had a good experience - thank you for taking the time to share!
The best bank I ever been real fast…
The best bank I ever been real fast easy way to get my account love it 🔥🔥🔥🔥🔥
17 septembre 2025
Avis spontané
Réponse de FourLeaf Federal Credit Union
Thank you for your kind words, Alejandro!
got done what I needed to get done…
In the past, when it was Bethpage I had to make an appointment with a next level employee (not a teller) to do CD transactions. Now Four Leaf does it on a walk in basis so I got done what I needed to get done without having to wait for someone on the floor to be free or make an appointment.
23 septembre 2025
Avis spontané
Réponse de FourLeaf Federal Credit Union
Hello Rainer, thank you for your feedback! We are happy our team was able to efficiently assist you with your financial needs. We would like to call out that we are still the same credit union our members know and love, we simply changed our name from Bethpage Federal Credit Union to FourLeaf Federal Credit Union. If you have any additional questions or need assistance, please do not hesitate to reach out. We are here to help!
STAY AWAY FROM THIS CREDIT UNION
STAY AWAY FROM THIS CREDIT UNION. THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED. SINCE BETHPAGE MERGED WITH THEM THEY HAVE A MIN OF 1-2 HOUR HOLD TIMES TO SPEAK TO SOMEONE.
STAY AWAY
28 septembre 2025
Avis spontané
Réponse de FourLeaf Federal Credit Union
Hello! Thank you for reaching out. If you would like to speak further regarding your experience or need additional assistance - we are here to help. We kindly ask that you email us at ReviewSupport@fourleaffcu.com with your full name and best contact number and we will escalate your concerns to the appropriate team for further assistance.
Trying to sell
Trying to sell, four leaf has my heloc. Title company cannot get a hold of them. Frustrating and terrible phone/online service.
26 septembre 2025
Avis spontané
Réponse de FourLeaf Federal Credit Union
Hi Barry, we completely understand your frustrations and appreciate you taking the time to reach out to us. Rest assured we have escalated your review to our team for further review. If you need anything else, please feel free to reach us directly at Reviewsupport@fourleaffcu.com.
Money Like a Corporation
Tone of "Money Like a Woman" with unsmiling, unfreindly women is off-putting to decent family-oriented clients. Its now just a corporate business, nothing like the freindly Bethpage FCU with great logo and customer loyalty.
18 septembre 2025
Avis spontané
Personal banking
They were very friendly and informative. They let me and my wife speak. We were not rushed in any way the whole process was smooth quick and easy
8 septembre 2025
Avis spontané
Réponse de FourLeaf Federal Credit Union
Your feedback is highly appreciated. Thank you for the kind words!
Very welcoming and thorough with the…
Very welcoming and thorough with the information they need. Makes me feel confident that no one can try to be me.
9 septembre 2025
Avis spontané
Réponse de FourLeaf Federal Credit Union
Hello Anna! Thank you for taking the time to leave us positive feedback. We appreciate your membership with us.
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