FourLeaf Federal Credit Union Avis 

⭐⭐⭐⭐⭐ Outstanding Service from Joseph Nocella – 4 Leaf Credit Union (Bethpage, NY)

I had a great experience working with Joseph Nocella at 4 Leaf Credit Union in Bethpage, New York while opening my business account. Joseph was extremely professional, patient, and knowledgeable throughout the entire process. He took the time to explain every step clearly, answered all of my questions, and made sure everything was set up properly from start to finish.

What really stood out was how responsive and supportive he was — he truly made the whole process smooth and stress-free. It’s rare to find someone who actually cares about doing things the right way and treating customers with respect.

If you’re looking to open a business account or need help with anything banking-related, I highly recommend Joseph Nocella. Thank you again for the excellent service!
Berdan Togay (Member Since 2006)

This was the worst banking experience of my life. And it also was unscrupulous. We signed up for a home equity loan that was advertised online. The stipulations were that it was a good rate, and it was a promotion, and after we sold our house and went to closing that the loan be paid and that we had to keep open a $25,000 line of credit for approximately seven more months making it a full year. They switched us they switched us to a loan contingent upon the sale of our house, which was not the case, nor was it what we signed up for. It was a bait and switch. We ended up losing $2000 because the difference on the penalty of this three-year loan which we did not sign up for, ended up with us losing $4000 plus when it should’ve been approximately $2000 paying off the $25,000 line of credit per month for the six or seven months remaining. Again this was a promotion, it’s what we wanted. It’s what we were told we were going to get, and it was all a scam. Do not use this facility. When it was Bethpage credit union, it was good and reliable company. We are going to report this.

THIS BANK CHANGES THEIR POLICIES EVERYDAY. ITS AMAZING THEY CAN RUN A BUSINESS,
AWEFUL

literally cant make a payment without calling them and you cant talk to anyone on the phone. what a trash service!

All of the folks at the Baldwin Branch are personable and bend over backwards to help. I couldn't ask for a better banking experience.

Quick and thorough process. All smooth

Amazing team you have in your Patchogue Branch!

DON’T borrow from FourLeaf. They didn’t tell me that they wouldn’t withdraw the final payment from my account, or even that I had to fill out a form and pay a filing fee first. I kept getting incorrect information about resolving this from the employees, exacerbated by a mis-functioning website. Meanwhile they have ruined my credit rating—more expensive insurance, loans etc. Now 6 months later I find out they had the Satisfaction of Mortgage sent to them and I still don’t have proof that I own my house! The whole time they treated my concerns as if I was complaining about the equivalent of getting a hundred dollar bill instead of twenties at the ATM. I guess when they fail to make an electronic bill payment one will get the same lack of solution.

Update:
When I finally managed to pay off everything I was being charged for, I got a letter from the bank stating:
“We will process the loan satisfaction documents and forward them to the proper authority within 30 days. Please note, it can take up to six months before the recorded copy of satisfaction is returned to you.”

I myself contacted the county clerks office and found that it took them from 6/12 to 7/28 to file the paperwork, and that they requested that the letter of satisfaction be returned to them. So I called the bank and explained the situation and asked where was my copy. The person I spoke with was clueless but said they would get back to me. Two days later I got a call back where I was given the same information that I had already given them. When I ask again where is my copy he seemed confused about why I would want that and said that they had never gotten a copy of the letter and that I should just go to the county and request a copy. It would have just been too simple for the bank to say we didn’t get a copy please send one. Instead I had to go look up all the information they ask for. Apparently lifting and a finger for helping customers it’s just way too much work for them.

Find a different bank!

All the tellers and the rest of the staff, are very friendly, professional and helpful. No matter how busy they are, they are always great.

Hey its a busy branch.... The earlier you get there, the faster your experience. Everyone here is a real professional, I recommend this specific branch to all my friends when the "which bank" question is asked of me. Thank you Four Leaf Patchogue !

I was every happy

Recently I visited the Lynbrook branch and I am writing to recognize and sincerely thank Luis Suazo and Darcel Jones for the exceptional service they provided during my recent transaction at your branch. Their professionalism, clarity of explanation, and willingness to go above and beyond made the entire experience smooth and reassuring.

Luis explained in detail how my CD account would be transferred to a new offer and ensured I fully understood my options. He clearly outlined how the funds would be handled and patiently guided me through each step. His knowledge and thoroughness gave me complete confidence in the process.

Darcel Jones manager also contributed outstanding support during this interaction, offering attentive assistance that further improved my experience.

Employees like Luis and Darcel Jones truly represent the high standards of your institution. I appreciate their dedication and commend them for their excellent customer service.

I submitted a Home Equity Line of Credit (HELOC) application three weeks ago and have not yet received any communication from Four Leaf. I am quite dissatisfied with the service experience thus far.

The branch manager opened a checking account quickly and politely for my wife and I. It was a pleasure to work with her.

The employees are wonderful!!

I was greeted by an associate as soon as I walked in. She seated me and proceeded to help me with my transaction. It took All of 5 minutes to complete my deposit. She asked me if I needed anything else to which I replied not at this time. We shook hands and said goodbye 👋 and I left the bank 🏦

Great people. Cleared up my problem quickly.