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Noté 5 sur 5 étoiles

Thank you so much for this device. It works perfectly and gives me peace of mind because it allows me to monitor the condition of my car. It helps me plan necessary repairs, be prepared, and make deci... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I decided to purchase my very first OBD II scanner, a Foxwell NT 510 Elite. Needed the VAG (Volkswagen Audi group) software and to cut a long story short I was helped, advised and assisted brilliantly... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

purchased this product for electronic parking brake service on my cars. it stated it does perform that service, Auto vin number did not work, entered it manually and it only offered and option for 201... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I purchased the Foxwell NT710 directly from Foxwell for use on my wife's 2025 Chevy Traverse and my 2026 Chevy Corvette Stingray Z51. After getting it and checking for any updates, the tool did not s... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de pièces détachées automobiles
  2. Électricien automobile
  3. Magasin d'accessoires automobiles
  4. Garage automobile
  5. Prestataire de transport automobile privé
  6. Magasin de pièces auto d'occasion

Écrit par l'entreprise

Foxwell is a professional supplier of automotive diagnostic products, services and solutions in the aftermarket. We combine industry knowledge, manufacturing expertise, and technological innovation to offer a broad portfolio including OBDII code readers, scanners and tablet diagnostic systems and other emerging tools for the benefits of our customers. Foxwell is one of the leading brands in diagnostic industrys. With 11 years development we have establised distributors over 80 countries and regions.


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4,5

Excellent

TrustScore 4.5 sur 5

41 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,5

Tous les avis

(41)

40 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Always ⭐️⭐️⭐️⭐️⭐️ service

Always ⭐️⭐️⭐️⭐️⭐️ service. i must also add that my NT710 Foxwell Tablet Scanner paid for itself many times over within the first month. Along with Chat GPT, its assisted me to figuer out some issues that even amy preferred local mechanic couldn't address. TYSM. Jasin

9 juillet 2026
Avis spontané
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Réponse de Foxwelldiag

Hi BeamerGuy,

Thank you for your fantastic 5-star review! We're delighted to hear your Foxwell NT710 has been such a valuable tool. It's great to know that, together with ChatGPT, it helped you diagnose issues that had been difficult to resolve.

Your support means a lot to us. Thank you for choosing Foxwell, and we wish you many miles of safe driving and successful diagnostics!

Best regards,

The Foxwell Team

Noté 5 sur 5 étoiles

Scanner AND Support are Fantastic!

Purchased Foxwell scanner 510Elite and downloaded different software few times. Had trouble due to my son setting up account and not using my account. Foxwell support came to my rescue. I believe we are on different time zones but regardless they were prompt, courteous and extremely helpful. They make buying and using a Foxwell Scanner all the more an amazing experience. Scanner and car specific software is awesome, highly recommend!

9 juillet 2026
Avis spontané
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Réponse de Foxwelldiag

Jim,

Thanks for sharing your experience! We're thrilled that our support team could resolve the account issue promptly despite the time difference. It's great to hear the 510Elite and software are exceeding your expectations. We're always here to help—happy scanning!


Have a nice day!: )

Best,
The Foxwell Team

Noté 5 sur 5 étoiles

Software update

Easy process

24 juin 2026
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Réponse de Foxwelldiag

Thanks for the great feedback! Glad the update went smoothly for you. Enjoy the new software!

Noté 5 sur 5 étoiles

Registered email was changed to a new email preventing me from being able to verify myself

It kept on informing the support group of the results that were not working. After several attempt to fix my problem, they kept trying different things until we finally were successful in solving my problem.

22 juin 2026
Avis spontané
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Réponse de Foxwelldiag

We're glad we could work through it together and get it resolved for you.

Have a nice day!: )

Best,
The Foxwell Team

Noté 5 sur 5 étoiles

Excellent company

Excellent company, tools are fantastic too. Customer service is also great.

30 juin 2026
Avis spontané
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Réponse de Foxwelldiag

Thanks for your great review!
We're so glad our tools and service made a difference. Your trust inspires us to keep improving. We're always here if you need us!
Eric at FOXWELL

Noté 5 sur 5 étoiles

Customer service

The service I received from Foxwelldiag was great Annie was fantastic always got back to me about my problems with a solution and finally solved I must of drove her crazy 😂 THANKS

30 juin 2026
Avis spontané
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Réponse de Foxwelldiag

Hi Les Lear,

Thanks for your kind words! We're so glad Annie could help. We'll be sure to share your feedback with her—she'll be thrilled! 😊

Have a nice day! : )

Eric

Noté 4 sur 5 étoiles

Support was very helpful to assist me…

Support was very helpful to assist me with the correct choice that would work with my 2010 Cadillac DTS.
The NT630 PLUS was easy to operate to bleed the ABS system.

22 juin 2026
Avis spontané
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Réponse de Foxwelldiag

Thanks for your review!
Glad our support team helped you pick the right tool and that the NT630 PLUS made ABS bleeding easy on your Cadillac DTS. We're always here to help – safe driving!
Warmly,
Eric

Noté 5 sur 5 étoiles

Foxwell was responsive to my questions…

Foxwell was responsive to my questions and concerns. The issue and the questions I had were resolved and answered.

16 juin 2026
Avis spontané
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Réponse de Foxwelldiag

Hi,

Thanks for your feedback! We're glad we could resolve everything for you. Feel free to contact us anytime.

Sincerely,
Eric

Noté 5 sur 5 étoiles

Responsive email aftercare support and…

Responsive email aftercare support and really useful device which helped save me money on repairs at the garage

29 juin 2026
Avis spontané
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Réponse de Foxwelldiag

Hi Jay,

Thanks for the great feedback! So glad our support team and product could help—and even better that we saved you a trip to the expensive garage.

Best regards,

Eric

Noté 5 sur 5 étoiles

Amazing Communication

A very helpful company. I bought the NT530 Plus and there was a bit of a learning curve for me. Foxwelldiag helped me get to grips with things over the course of a few days showing knowledge, professionalism and a good deal of patience with some of my noob questions. Very happy.

25 juin 2026
Avis spontané
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Réponse de Foxwelldiag

Hi Jason,

Thank you for your wonderful review! We're so glad our team could guide you through the learning curve with patience and professionalism. Enjoy your NT530 Plus—we're always here if you need us.

Best regards,
Eric

Noté 5 sur 5 étoiles

NT710

It was very easy to add another car manufacturer to my NT710. Customer support was prompt, and now I can see all of the 27 DTC's on my car as opposed to the 2 codes shown on a generic OBD2 reader.

26 juin 2026
Avis spontané
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Réponse de Foxwelldiag

Hi David,

Thank you for your review! We're glad the manufacturer addition was seamless and that our support team could assist promptly. The NT710's depth of diagnostics truly sets it apart—27 DTCs vs. just 2 says it all!

Best regards,
Eric

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. I had an issue with my scanner and sent it back, they allowed me to just pay the difference and get a different model. They were extremely helpful a d very responsive. I highly recommend them.

23 juin 2026
Avis spontané
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Réponse de Foxwelldiag

Hi Perry R Maddox:

Thank you for your wonderful review! We're glad the upgrade option worked out perfectly for you. Our team takes pride in being responsive and finding flexible solutions. We appreciate your recommendation and hope you enjoy your new scanner!

Warmly,
Eric

Noté 5 sur 5 étoiles

Inquired about doing some coding with my NT710…

Inquired about doing some coding with my NT710 that I purchased directly from their website about 1 year ago as I was not sure if it was capable. Contacted them via the chat on their website. Annie was quick at getting back with me with an answer and an explanation of the procedure to accomplish what I was looking to do. We found an issue with the language (not translating to english from German) deep within the coding menu and Annie was quick to translate and guide me through the rest of it. She also noted they have recorded the issue and will work to resolve it in the next software release.

Very happy with the support and product capability to perform the coding I was looking to acheive.

22 juin 2026
Avis spontané
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Réponse de Foxwelldiag

Hi,

Thank you for your kind words and detailed feedback! We're glad Annie was able to assist you and that the NT710 helped you achieve the coding functions you were looking for.

We truly appreciate your support and look forward to serving you again.

Best regards,
Eric

Noté 2 sur 5 étoiles

did not work on electronic brake service mode as advertised

purchased this product for electronic parking brake service on my cars. it stated it does perform that service, Auto vin number did not work, entered it manually and it only offered and option for 2017-2021 for my 2022 Tucson. I tried both options it gave me for brake service, and both produced a screen of failure. I tried to update the software on my new unit and after completion tried it again and both times said failure. so would not provide the EPB service it stated it would and have not heard back from the manufacture as of yet. I purchased it from the manufacture rather than a 3rd party hoping for better customer service and or returns still waiting.

15 juin 2026
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Réponse de Foxwelldiag

Dear Mr. Hoppe,

We hope you’re doing well.

We’re reaching out again because we haven’t yet received your feedback on the EPB issue with your NT614 Elite, despite our previous messages. We completely understand that you may have a busy schedule, and we want you to know that we’re still fully committed to resolving this for you.

Could you kindly take a moment to update the device to V2.32.002 and retest the EPB function, as we suggested earlier? If you’ve already done so, please let us know the result or share any error screenshots – that way, we can quickly move forward with the right solution.

We’re here waiting for your update, and we truly appreciate your patience. Please don’t hesitate to reply at your earliest convenience, so we can get this sorted out.

Best regards,
Eric

Noté 5 sur 5 étoiles

fantastic service from a reliable…

fantastic service from a reliable manufacturer and I have little knowledge but they talked me through all I needed to know I was well happy withe outcome
ps don't buy from third party sites go direct to the manufacturer

24 juin 2026
Avis spontané
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Réponse de Foxwelldiag

Thanks so much for taking the time to leave us a great review!
Our constant goal is to ensure that every customer can buy with confidence and use with peace of mind. Your satisfaction is our greatest encouragement.

Noté 5 sur 5 étoiles

Great product

Great product, quick shipping

15 juin 2026
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Réponse de Foxwelldiag

Hi Vincent Powers:
We appreciate the great feedback!
Fast shipping and top-tier quality are what we strive for every day. Thanks for choosing us!
Regards,
Eric

Noté 5 sur 5 étoiles

Excellent support

Excellent support, I had a problem that was caused by my PC when I tried to do an update and Annie supported me throughout the resolution with detailed emails of things to try. I ended up having to buy a new MicroSD card ( because my computer was corrupting them ), and borrow my Sons PC to complete an update. Device is all working fine again

18 juin 2026
Avis spontané
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Réponse de Foxwelldiag

Hi Neil,
Thanks for your review!
We're so glad Annie could guide you through the process with clear, detailed support. We appreciate your patience and persistence, and we're happy your device is working perfectly again. Don't hesitate to reach out if you ever need us.
— Foxwell Team

Noté 5 sur 5 étoiles

Foxwell is a solid company that has excellent products and a great support system.

Let me star out with how I purchased my Foxwell scanner. First mistake, I purchased the scanner form a third party rather than from the Foxwell website. As a result my second mistake was to purchase software that I didn't need to. At this point I had no real idea of what I had and didn't have.
To help me with all of this I contacted the Foxwell support team and had the pleasure of working with Annie.
She was able to help me understand my scanner and what it did and didn't come with. Annie helped me with the software issue I had when I purchased software that I didn't need to. Every time I had a question she had an answer, every time there was a problem, Annie had a solution, plus her responses were always quick, never later than the next day. Once every thing was sorted out Annie helped me get the scanner set up and running.
Now my scanner is fully operational and ready to go thanks to the efforts of Annie and the support team behind her.

Thanks again.

Bernard

17 juin 2026
Avis spontané
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Réponse de Foxwelldiag

Dear Bernard,

Thank you for your honest feedback and kind words about Annie. We're so glad she could turn things around and get your scanner fully up and running.

Happy diagnosing, and don’t hesitate to reach out anytime!

The Foxwell Team

Noté 5 sur 5 étoiles

Great tool!

Initially was confused that the NT510 elite I purchased only read standard ODB codes, before connecting it to WiFi, and following the activation steps to get the Landrover specific setup installed -- after that, could access all the cars modules and data; was able to read a historic steering angle sensor code, which lead me to find the steering angle sensor being 15.8deg off when centered! Recalibrated, and all working great now- saved money instead of taking it to the garage, and have a diagnostic tool for life too. Win-win

13 juin 2026
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Réponse de Foxwelldiag

Thank you so much for the detailed review and for sharing your experience with the NT510 Elite!

We're delighted to hear that you were able to identify the steering angle sensor offset and successfully perform the calibration yourself. It's always rewarding to know that our tools help customers diagnose and solve issues without an unnecessary trip to the garage.

We also appreciate you highlighting the setup process. We've continued to improve the experience, including one-tap WiFi activation and updates, to make getting started even easier.

Thanks again for choosing us, and we wish you many miles of safe and happy driving!

Noté 1 sur 5 étoiles

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14 novembre 2025
Avis spontané

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