I just got my frame from frame it easy and I love it! The quality of the frame and the mat were comparable to something I would have paid twice as much for. I love the fact that it came with the hardw... Voir plus
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I wasn’t sure about ordering a frame online, but it turned out to be a great decision. It was less expensive than other options I considered, but the quality is excellent. It was packaged very well fo... Voir plus
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Frame It Easy is an awesome company! They have an easy to use website, great products, wonderful packaging, lots of instructions and help and I recommend them to everyone! I've ordered several times... Voir plus
L'entreprise a répondu
Could not be more disappointed for the price. I was thinking I was paying for high quality materials and craftsmanship but instead got pure trash. Ended up throwing it away. acrylic arrived scratched... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At Frame It Easy, we believe custom framing should be simple, approachable, and fun. We help customers create high-quality custom picture frames without the confusion or stress that often comes with traditional framing. We offer a wide range of custom frame styles, sizes, matting options, and design tools so customers can create frames that fit their artwork, photos, posters, and keepsakes with confidence. If you're framing a family photo, a favorite art print, a puzzle, a diploma, or designing a gallery wall, we want the process to feel easy from start to finish. What sets us apart is our focus on combining full customization, quality materials, and superb service. Every frame is made to order, and we work hard to provide clear guidance, reliable craftsmanship, and a smooth online experience that is actually fun! We know framing is personal, and we believe the finished product should feel just right for both the piece and the space it lives in. At the heart of our company is a simple idea: framing should help people celebrate what matters most. We’re proud to help customers turn meaningful pieces into something polished, protected, and ready to enjoy for years to come.
Coordonnées de contact
500 Bic Dr Building 4A, 06418, Milford, Etats-Unis
- 8889832670
- yourfriends@frameiteasy.com
- frameiteasy.com
3,6
Moyen
45 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 42 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Great company, great customer service
I've ordered from here 3 times. The last time, the shipping took 1 day longer than stated but that is literally the 1 thing I can think of to complain about.
Being able to support a business in the USA and ordering frames to a custom size is amazing. And the way they package the frames is unbeatable in my opinion.
I will keep coming back to this company for my art business 100%
Also their customer service is great to work with even though they are only Mon-Fri and good on the company for giving employees the weekend off.
22 juillet 2022
Avis spontané
DO NOT BUY
$40 mistake.
Frames arrives incorrectly sized, with a poorly cut mat and made out of cheap pressboard. It made remade frames at Michael's look high quality, plus they're cheaper, and they'll actually cut the mat properly.
I went back and forth with a passive aggressive customer service and finally had to mail back two awful frames on my own dime to the tune of $40.
30 juin 2022
Avis spontané
Friendly people, but product needs work
Friendly customer service and the frame color was accurate. That said, I would not order from them again. Their website gives specific details on how to measure, so I did, twice. Even on the inside of the frame they printed the actual measurement I requested. The problem, the frame they sent is a quarter inch larger. Why let me measure to 1/16 of an inch for a custom order then mess it up. The website says there will be 1/4" overlap and I accounted for this. It does not say that 1/4" will be added to your measurements. In addition, even a small (less than 7x9) frame came with wire for hanging. The wire was frayed and there is no way I would give that to an older person or child. I had to remove it. There is also no 'traditional' frame stand on the back to allow the photo to sit on a table. What the frame does come with are several cleaning cloths and a hanger/nail which I don't need or want. Just the frame, cut to my measurements, for a fair price. I have pictures to support the initial 3-star review. Minus one additional star for filtering feedback on their site, making it harder for customers to make an informed decision on their products.
21 janvier 2022
Avis spontané
Frame was rushed, P Poor customer service
Frame was rushed. They called me an idiot because they provide a warning that the corners are sharp. Poor quality as I have a similar frame from elsewhere that has finished ends. Beware if you need to mount this low where children can touch it. Instead of asking for pictures of the shoddy work, they told me about the warning they included..... No sympathy from them!
9 décembre 2021
Avis spontané
Superb craftsmen…very honest, trustworthy.
I've purchased custom made frames from Frame It Easy for years now. Most recently, I had to cancel an order I had already placed with them. They did it without trying to twist my arm into leaving the order as it was (compare canvaschamps.com).
Their communications have been excellent, and they take the time to explain the different options.
Frameiteasy.com is a great choice for those who do not want to spend the time, money, and effort selecting frames to match a picture.
The quality of their workmanship shows.
18 mai 2021
Avis spontané
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