Delivery was delayed without communication as to why or when the obelisk would be delivered. Chat functions weren't working and there was no response to the online form. Eventually got a call bac... Voir plus
L'entreprise a répondu
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Delivery was delayed without communication as to why or when the obelisk would be delivered. Chat functions weren't working and there was no response to the online form. Eventually got a call bac... Voir plus
L'entreprise a répondu
My arch was initially delayed and I was a bit concerned about not being able to find out delivery information. However, this was taken up by their team who were apologetic about this and went out of t... Voir plus
I ordered a wooden bench as it was the best price I could find at any Garden Centre / Retailer. Good service although there was a problem with the courier (Parcel Force) as the tracking number quoted... Voir plus
L'entreprise a répondu
I wasn’t quite sure what to expect when I ordered the plant stand, but I was pleasantly surprised by the quality and craftsmanship. The materials feel sturdy, and the workmanship is clearly of a high... Voir plus
Greener Garden Products At a Glance At Frankton's, we have simple aim: to show gardeners that greener products needn't compromise price and function. To do this, we searched through hundreds of products that gardeners need, then we tested them against our own Sustainability Labels. Only the best join the Frankton's family, meaning you can shop with peace of mind.
Gate House Barns, SY14 7DH, Malpas, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Good clear web site and reasonable price on my obelisk.
Fantastic communication with the company, good quality goods. However I would say that the ground fixings for the Buckingham arch could be designed better, it was incredibly difficult to fix them and we are having to spend extra money on some better fixings to add more stability. Otherwise we are very pleased and would recommend this company.
Great product. Sturdy metal arch in ready to rust finish, easy to construct delivered within a week as expected. Comes with ground spikes for fixing into soil, looks great.
I found Franktons very pleasant and easy to deal with. My Hotbin did go astray but as soon as the problem was identified it was sorted very quickly and efficiently and arrived just in time for my husband’s birthday. Thanks to helpful instructions it is now set up at the bottom of the garden and we are looking forward to our first batch of compost
Love the Arch. It’s beautiful and looks very strong. I haven’t had time to put it into the ground yet but am looking forward to seeing it up.
Easy to place order and excellent delivery
Items extremely good quality
Definitely recommend and will re-order
We decided to buy from Franktons in the first place after searching online and in garden centres.
We were on a budget but didn’t want flimsy.
Anything of similar size was a lot more expensive and we couldn’t see why.
Ok, it’s a risk, we couldn’t see it or touch it but it looked sturdy and the feedback was good.
Due to all ordering being on line and us having a holiday booked we were quite specific with delivery options, we couldn’t find anyway of stating this online (we were wrong) so we found a phone number.
Peter was super helpful, polite and kind, gazebo delivery was timely, packaged well and even after we found the instructions were missing Peter came to the rescue again.
It took an early 70’s couple 3 hours to erect, it went together well with no extra pieces at the end 👍
We would recommend
A very professional company to deal with. I shopped online, product despatched quickly but got held up/lost in DPD system so Frankton's despatched a replacement which arrived within 2 days. Superb service. Definitely recommend buying from them
Excellent service.
We purchased 4 Garden Arches which we are very pleased with.
Their website had a very good choice
Really quick delivery and very easy customer service via web chat to resolve ordering issue
I was very happy with the way Franktons kept me informed about the progress of my order which was processed quickly and efficiently.
Been looking for a quality bird feed. Many you can buy in garden centres are light weight and rust within know time. This is an heavy duty, very well
Made item and worth every penny.
Easy to order, fast delivery, you won’t be disappointed.
The Archway is great, 2 little things stop it being at the top. no paper work how to put together , and a receipt also not delivered when exspected. ( l know that was not up to you) Thankyou.
Delivered on time, well packaged and good construction instructions.
Really pleased with our garden table chairs, was exactly as advertised. deliver was in just a couple of days. very professional retailer and completly recommend them.
The terracotta herb planter is just so lovely! It’s a lot deeper than I expected, perfect for a growing my favourite herbs.
I am tempted to get another…
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