fraserjamesblinds.co.uk Avis 

616
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service from quote to install. Everything done efficiently and tidily by Ned, Kenzi and Zac and the outcome a wonderful improvement to our home. Just one thing that does not detract from... Voir plus

Noté 5 sur 5 étoiles

Great quality blinds and shutters delivered on time and at the cost quoted. Ned who fitted our blinds was fantastic! Definitely recommend!

Noté 5 sur 5 étoiles

Roy came in May to measure up for cafe shutters in our bay window. Explained all types of shuttering, slat sizes etc. No rush or pressure salesmanship. Measured everything very precisely as wind... Voir plus

Noté 5 sur 5 étoiles

Mill Lane, Smeeton Great product, competitive price, reliable service and very polite attentive staff. Not too keen however on their robust demand for 100% payment totally upfront before fitter t... Voir plus

À propos de l'entreprise

  1. Magasin de rideaux et stores

Écrit par l'entreprise

Well established Family Business, suppling Window Blinds, Shutters and awnings to Residential and Commercial Properties. Covering Leicestershire, Northamptonshire and Warwickshire.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

616 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(616)

128 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Shutters Fitted Throughout House

Excellent service from Fraser James Blinds with the fitting of our shutters. Our experience from start to finish was exceptional. Fraser made the whole experience smooth and effortless from the moment He arrived to measure up for our shutters. He helped us in making the decision to have shutters fitted on our patio door and explained clearly how they would look and how far they would open out which we were unsure about as other companies were unable to provide advice on this. His experience and knowledge was evident and we are so glad we made the decision to follow his suggestions.

The Admin staff at the office were always very friendly and helpful. Zac,Ned and Justin came to fit the shutters and they were friendly and polite and fitted the shutters beautifully and left the house very clean with no mess. We are very pleased with the whole experience,service and finished product. The quote provided was very competitive. We would highly recommend Fraser James.

3 décembre 2024
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Réponse de fraserjamesblinds.co.uk

Thank you for taking the time to review us Priti :) It's lovely to hear how happy you are with your shutters and the service you have received from everyone. We shall pass this on to the team. Many thanks, Katie @ FJB

Noté 5 sur 5 étoiles

Window blind quote

On time and a 10%discount being Black Friday. What is not to love about F.j.blinds.

29 novembre 2024
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Réponse de fraserjamesblinds.co.uk

Thank you Chris! :) Katie @ FJB

Noté 5 sur 5 étoiles

Great customer service

Great customer service, friendly and efficient advice.

6 décembre 2024
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Réponse de fraserjamesblinds.co.uk

Thank you for reviewing us Rachel :) Katie @ FJB

Noté 5 sur 5 étoiles

Highly Recommend

Great service from first phone contact to actual fitting.
Very friendly.
Excellent prices.
Thank you to everyone.

2 décembre 2024
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Réponse de fraserjamesblinds.co.uk

Hi Sue, thank you for leaving us a review we really appreciate it :) Katie @ FJB

Noté 5 sur 5 étoiles

New Shutter Blinds

We ordered some new shutter blinds from FJB for our brand new home and I have to say that we’re over the moon with the quality and results. Honestly from start to finish the whole process is good, professional, cost effective and worth the wait. I can’t recommend them enough, so 5 stars ***** from us without hesitation. Thanks guys!

27 novembre 2024
Avis spontané
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Réponse de fraserjamesblinds.co.uk

Thank you for this fantastic review Mark! It's great to hear your feedback :) Katie @ FJB

Noté 5 sur 5 étoiles

Absolutely fantastic, highly recommend

Wow, they completed a media wall in our lounge and we are so very impressed. A very professional outfit. We absolutely love it. Ned and Zac who carried out the fitting were superb, very accommodating. The quality is fantastic and we would highly recommend them to anyone.

22 novembre 2024
Avis spontané
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Réponse de fraserjamesblinds.co.uk

Ahh amazing we are so glad you love it Tina! Thank you again :) Katie @ FJB

Noté 5 sur 5 étoiles

New shutters fitted

Excellent service from Fraser when he came to measure up for the shutters . The admin staff are so friendly and helpful , very obliging . They had to cancel our original date as the fitter was ill which wasn’t a problem . I explained we were going away the following week on holiday and they managed to fit the shutters on the Friday before . Zac came to fit the shutters , really friendly and polite. He explained everything he was going to do and explained how to look after our new shutters . Zac left no mess at all , very impressed would highly recommend the company

22 novembre 2024
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Réponse de fraserjamesblinds.co.uk

Thank you Jayne for such lovely feedback :) Katie @ FJB

Noté 5 sur 5 étoiles

Exceptional

Really happy with our new blinds and shutters for the whole of our house. Our salesman Ian talked us through all our options and offered no pressure when deciding. Thomas our fitter was fantastic and spent time after fitting to show us how everything worked and gave us top tips for looking after our blinds & shutters. Our whole experience with Fraser James blinds has been effortless. Would highly recommend.

18 novembre 2024
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Réponse de fraserjamesblinds.co.uk

Thank you Georgina for such kind words we really appreciate you taking the time to send through your feedback :) Katie @ FJB

Noté 5 sur 5 étoiles

Window blinds by professional company

Polite, professional and good communication from the word go. From the lady on the phone, the salesman that came out to us to measure up the windows we wanted blinds for. Also the fitter that installed the several blinds (three different types) for us. We can highly recommend this company for your window blinds.

11 novembre 2024
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Réponse de fraserjamesblinds.co.uk

thank you so much :) Katie@ FJB

Noté 5 sur 5 étoiles

Recommended, by a neighbour

Everything was explained so good to us, and Ian was so good and spent time doing the measurements and checking it over, what we did notice was soon as he came in he said thank you for using fraser James blinds, and was so easy to communicate with and polite, would definitely use them again,,

29 octobre 2024
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Réponse de fraserjamesblinds.co.uk

This is lovely to read Mrs Cundell - thank you for taking the time to review us! Katie @ FJB

Noté 3 sur 5 étoiles

Definately one to compare, and local.

Good local business, very responsive and growing. I've used them a few times and recommended them to family and friends. The most recent experience was not up to their normal standard so hopefully just a bad day for their fitter.

9 septembre 2024
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Réponse de fraserjamesblinds.co.uk

Hi Danielle, thank you for leaving us your review :) If we can help at all with regards to your most recent install please get in touch with the aftercare team at aftercare@fraserjamesblinds.co.uk who will be more than happy to assist you. Many thanks, Katie @ FJB

Noté 5 sur 5 étoiles

Great service

Great service. Very knowledgeable lovely family business. Gave great advise

28 octobre 2024
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Réponse de fraserjamesblinds.co.uk

Thank you Lisa :) Katie @ FJB

Noté 5 sur 5 étoiles

Fantastic company

Fantastic company, from start to finish very happy with my shutters. Would highly recommended.

28 octobre 2024
Avis spontané
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Réponse de fraserjamesblinds.co.uk

We are so pleased you love your shutters Natasha :) Katie @ FJB

Noté 1 sur 5 étoiles

Frazer james plantation did a survey…

Frazer james plantation did a survey for a plantation blinds to go in my conservatory,the guarantee of 5 years for a £3400 plantation blinds and a lifespan of 20 to 25 years is not worth the paper it's written on!!! Don't go to Frazer James for your Plantation shutters.The material they use is cheap coated MDF that absorbs moisture..so they say!!
They have refused to put their shoddy work right

11 octobre 2024
Avis spontané
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Réponse de fraserjamesblinds.co.uk

Thank you for your review, Lillian, and we're sorry to hear you're unhappy with your shutters.
We visited your property to assess the issue and found that the frames were affected by excess moisture in the room. Unfortunately, this kind of damage isn’t covered under the warranty as it’s due to the room conditions, not a product fault. The material options were discussed when you placed the order, and you chose our Marchwood shutters.
Please feel free to reach out if you’d like to discuss this further. Many thanks, Fraser James Blinds

Noté 5 sur 5 étoiles

Gave us useful information about what…

Gave us useful information about what would work and what wouldn’t. Good prices. Lot’s of choices.

30 septembre 2024
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Réponse de fraserjamesblinds.co.uk

Thank you for reviewing us Jean :) Katie @ FJB

Noté 5 sur 5 étoiles

Great service from start to finish

Great service from start to finish, really please with my perfect fit blinds. Already had requests from family who are now reaching out to Fraserjamesblinds for their homes.

3 octobre 2024
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Réponse de fraserjamesblinds.co.uk

Thank you so much for your recommendations and lovely review! Katie @ FJB

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