Bentley Telecom Limited Avis 

Extremely efficient and great to deal with a person rather than a faceless company. Excellent value for money.

Transfer from Primesat carried out seamlessly and with good communication

I recently move into a house where I really struggled to find an Internet provider. No one would touch. Until I had a conversation with Bentley Telecom. They went through all the options I had on the phone, and we decided to go with a 4G router. It is far better than any other Internet provider I have had in the past, it was easy to install myself, and now I have a good strong signal throughout my house.

Really nice, knowledgeable and helpful people to deal with.
Since the change to Freedomsat, our service has been exceptional. They answer the phone in a timely manner, sort out issues efficiently and effectively.
Carry on with this great service, thanks

Follow up service from the company was first class

I have my satellite broadband with FreedomSat . A great company to deal from the start to finish, the customer service has been brilliant.
I would particularly like to thank Lewis in the sales department who has been extremely helpful with technical and account queries ive had. The support desk is very good with live chat option available, even on Saturdays. Thank you keep up the good work guys. Kind regards Lewis.

Tooway activation was provided pro

Lewis has made the process seamless, we have been in talks for almost a year. His patience, professionalism and knowledge has been exceptional. In the end we switched our electricity supply to our solar farms thanks to him.

Genuine helpfulness and consideration that we are not of the technological generation.

Fantastic customer service, second to none. A real rarity in today’s World. We have been customer for 10 years and found them 100% reliable and honest. Only had a couple of technical issues during that time (latest caused by sat software providers not this Company anyway) and both times they answered the phone quickly and sorted the problem quickly too. This Company is superb- can’t recommend them highly enough. Oh, and I don’t usually write reviews. But this Company so deserves recognition.

Responses were quick and relevant. Information clear. Well done!

Speed can be a bit variable with the weather but otherwise very good

I am a current customer and was considering switching to Starlink. I used the chat option and got a conversation going (with a real person) in about 2 minutes. Constructive and informed opinions - and I will be staying with FreedomSat for these reasons.

Bentley Walker specialise in customer satisfaction. They value loyal customers and customers appreciate that.

Bentley Walker have simply the very best customer service. They are quick, responsive and knowledgeable - nothing is too complicated or too much trouble. If only all helpdesks were like this!

So very helpful with both general and technical questions. Nothing was too much trouble which made information flow in both directions.
Living on Crete is both enjoyable and can be often difficult so knowing is key.

Lewis was very patient with me and guided me through setting up my account, excellent and helpful customer service!

I had no problems with Freedomsat, unfortunately the 3rd party installers give you an appointment 8am to 8pm. The engineer is supposed to ring you on the day to give you a time, never happened, which I don't consider great. The dish arrived damaged, again not Freedomsat fault so then had to wait another 18 days for the installers to come back. All working fine now, just waiting for our IT guy to link it up.

I've spoken to Lewis today via the online chat and he was brilliant answering all the questions and trying to see if we can find a solution to my very difficult location - I live rural in a forest, so no line of sight to anything and no 4G either...