Bentley Telecom Limited Avis 

248
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Since Bentley took this account over from the prior Greek provider the service has been excellent. But the tech is rather outdated so we've cancelled our contract. We're now paying €4 / month more... Voir plus

Noté 5 sur 5 étoiles

Wonderful service throughout the process. Was dreading the change to a new provider but this was a smooth and stressless experience. Thank you Lauren for being so supportive. So reassuring to have l... Voir plus

Noté 5 sur 5 étoiles

Helpful & professional. Easy to contact via a telephone with good response time. Honest and reliable promptly doing what they say and what has been agreed. Will happily go back given changing ci... Voir plus

Noté 5 sur 5 étoiles

We were moved to Bentley Telecom when our previous provider ceased trading. From the outset Bentley's team were straight on it and ensured the switch over was painless. They have been very helpful t... Voir plus

À propos de l'entreprise

  1. Fournisseur de connexion internet
  2. aussi dans
  3. Entreprise de télécommunications
  4. Fournisseur d'accès Internet
  5. Opérateur de réseau mobile
  6. Service internet et téléphone
  7. Services aux entreprises

À propos de Bentley Telecom Limited

Écrit par l'entreprise

Bentley Telecom is a multi-technology Internet Service Provider with a strong global presence. For the past 24 years, we’ve delivered reliable broadband connectivity for both B2B and B2C customers. We focus on underserved regions and are known for responsive customer service and our proactive adoption of new technologies.

  • 24 years delivering broadband
  • B2B & B2C connectivity
  • Focus on underserved regions
  • Customer-first support
  • Cutting-edge solutions

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

248 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(248)

42 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Smooth sales and transition

Very helpful and engaged sales person.
Smooth transition on Freedonsats side.
Set up seems complicated but actually explained well it happened easily.

Hope the ongoing service continues at the same level will be very happy if it does.

24 juillet 2023
Noté 1 sur 5 étoiles

No internet barely a day after connection

The package arrived - connected yesterday. Within barely 24 hours - the signal was strong but no internet, Frustrated and disappointed.

11 juillet 2023
Logo de Bentley Telecom Limited

Réponse de Bentley Telecom Limited

We thank you for your feedback and are sorry to hear about the service experience you have reported. We have been in touch with our reseller in your region to discuss your case and it was determined that the cause of the issue was an issue with a device on your local network. Our reseller has reached out to you again today by email to ensure that there are no additional issues that you require assistance with.

Noté 5 sur 5 étoiles

Remote switch on is great

Went through the agent in Crete. Remote switch on was perfect. Kept UK IP address which is great.
System looks stable, so all good.
Agent in Crete is very customer focused and very responsive.

1 juin 2023
Noté 5 sur 5 étoiles

Five star company with 5 star people.

I have been a customer for a long time, probably 15 years. I have always found the company 1st class. I have always found somebody to talk to and solve any problem immediately. I live in a remote rural area and thus their satellite broadband was the only option. Now I have fibre to the door. Sadly I have to leave Freedomsat. A five star company with 5 star people.

12 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Freedomsat fibre broadband

I have just signed up to fibre broadband with Freedomsat Fibre and the whole experience has been smooth. I was originally with BT and once my order was placed with Freedomsat I soon received an automated message from BT stating that my service would be moving on the date agreed with Freedomsat. Freedomsat checked if I really wanted to keep my landline explaining that BT were ceasing all landlines in 2025 (checked this with BT and it is true) and so I saved a decent amount of money ditching my landline and just going for fibre broadband with Freedomsat. Speeds are slightly better than what I had with BT.

11 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service from the team and importantly a great stable bespoke Broadband service. Personal service too. Would highly recommend

28 février 2023
Avis spontané
Noté 5 sur 5 étoiles

So for context the house is in the…

So for context the house is in the middle of nowhere and we have no mobile signal, exceptionally limited access to internet. It's really really painful getting anything sorted. Lewis Walsh was exceptional in understanding the situation, managing our expectations, keeping us informed with regards to when things would happen and how. He liaised with the third parties and sorted everything for us with minimal stress and fuss. Absolutely delighted. Everyone has been a pleasure to deal with and would happily recommend. We are a tough customer and it was just managed and dealt with.

20 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

A lovely company to deal with all the staff are very knowledgeable and friendly, this is what customer service should be like

29 décembre 2022
Avis spontané
Noté 4 sur 5 étoiles

The person who assisted me with my…

The person who assisted me with my satellite problems, namely Lewis Agreda Walsh, was more than helpful. Lewis ressponded very quickly to my e mails, and gave me extremly good advice, producing, together with supporting documentation. I am very grateful to him

21 décembre 2022
Avis spontané

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