Freeparking Avis 

Since the ownership of Freeparking has changed hands (and I was their customer for over 10 years) the quality of their services, overall response for technical issues resolution and even basic customer care skills has plummeted. Plus absolute abusive/invasive bombardment of their sales reps via phone and by email trying to convince me to keep spending money on their rubbish. Had no other choice but to move to a different provider.

Arnel, solves the issue with excellent time.

I've used FP for a long time and when they were originally set up, they were a great alternative to overseas hosts. However, they never really improved from there, and after changing hands in the last few years.. they've just progressively gotten worse.
Crap service, user experience and services, and even crappier checkout process with dark patterns to scam you out of $$$.
Feels like GoDaddy all over again.
They 'helpfully' pop things into your cart without telling you like 'domain privacy' or default domain renewals to 2yrs rather than 1yr and don't tell you.
Worse, and this is the real scammy part, if you ask for a refund on something you didn't mean to have in your cart they 'FREQUENTLY' say it's not possible to refund you because it's a purchase of a service through a 3rd party... or some other rubbish.
Time to complain to the commerce commission for such ratbag behaviour.
You've been warned. Look elsewhere.

Gideon was very helpful and made the conversation and experience pleasant and easy - for someone who doesn't really have too much tech knowledge like myself, he explained it in a way that was easily understandable, and got the results I required

Our school website domain needed a URL redirect setup.
I spoke with Earlgin via the online chat and he was a pleasure to deal with and quickly sorted out the issue. I highly rate the support from FreeParking

Friendly and efficient service provided by Gedeon. He very quickly resolved the issue we were having - and on a public holiday too - even better! Thank you very much :)
I-15496214

John O. was very usefull, he answewred all my questions and I am very happy with the service.

Fantastic support with my domain roas.co.nz from Earlgin - helping setup DKIM and DMARC records, guiding me through the process to do it faultlessly, with clear communication. I'd definitely recommend to all.

Good problem solving, very helpful

had a great experience today with my case I-15403594, an issue accessing my Free-parking account Gedeon was great to deal with and got me heading in the right direction, always a good feeling when thing get sorted with to much hassle.

I'd been thinking about this all weekend. Glad Monday morning had dawned and Gideon was super helpful. I wanted to retain my current website but change my email account and addresses. Gideon was reassuring that this was the correct process. He quickly transferred me to Specialist help. I didn't have a long wait time.

Arnel was supper efficient and solved the problem for me.

Gedeon was very helpful sorting my email space problem.

Julie helped me resolved a DNS settings very quickly and efficiently.

Helpful & knowledgeable to assist me with a DNS issue to connect my gmail account & shopify store. Highly recommended service from Earlgin

ROGER PACALDO was super helpful! Solved my problem within minutes!

Case ID I-14729524: Julie was so patient and took her time to help me over the live chat. I purchased a domain and tried setting up my email address for the first time and it proved to be a bit tricky for me - I did so much reading online but it just went over my head! But thanks to Julie's help, I am sorted! Appreciate your help Julie :-)

Great hosting company, when I had an issue connecting our website Julie was there to help me quick and easily. Top service!

Julie from Freeparking was a great help today in resolving a major website issue today. In no time she was able to catch the problem and fix it. Thanks once again for your help