I received a phone call right away. The agent who called was very professional and extremely helpful. It only took a couple of days for my HELOC to be approved, the process was so easy and smooth. I'm... Voir plus
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I have been contacted 3 times by 3 different people. Each one stated that they would call me back, as of yet, I haven't heard from anyone. So far, I'm very disappointed in your service and lack of com... Voir plus
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Pedro Ayate has been very professional, helpful, pleasant and informative. Most of the calls I answered from other lenders were pleasant and eager to help but I chose West Capital. I am still in the... Voir plus
L'entreprise a répondu
Kross was very patient with me and his approach felt very warming and trustworthy. He did a wonderful job of explaining and walking us through every step of our Journy. I felt no pressure during our... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
FreeRateUpdate.com makes it fast and easy for consumers to compare mortgage and home equity options and get the best offers for their unique situation, without the hassle of shopping at multiple places one by one. Since 2008, FreeRateUpdate has made shopping for home purchase mortgages, refinances, and home equity fast and fully online. Licensed as a mortgage broker in most states NMLS #1154338. FRU has grown its network to over 700 local and nationwide lenders and brokers, big and small, covering almost any consumer's mortgage wants and needs. By connecting consumers and lenders directly, FreeRateUpdate helps more people get competitive offers, while the slow, traditional way of shopping for a mortgage becomes a thing of the past. Most recently, FreeRateUpdate has brought AI into its process, staying on the cutting edge of modernizing the mortgage shopping experience, including 100% digital options with network participants integrated from start to finish. Every lender and broker in our network is properly licensed, so you can shop with confidence. Whether you are buying, refinancing, or looking to get home equity, FreeRateUpdate.com makes it fast and free. Recognized by Inc. Magazine as one of America's fastest-growing co
Écrit par l'entreprise

Coordonnées de contact
2 Ponds Edge Dr, 19317, Chadds Ford, Etats-Unis
- (844) 326-3442
- support@freerateupdate,com
- freerateupdate.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
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Abraham was amazing!!
Abraham was amazing!!! With this being my first time taking out a home equity loan and refinancing I was a little skeptical at first. He was so personable, friendly, and made the process so smooth. He explained everything so thoroughly. His customer service is phenomenal! He is such an asset to your company
FAST TALKERS WHO DON'T LISTEN TO WHAT…
FAST TALKERS WHO DON'T LISTEN TO WHAT YOU HAVE TO SAY. DID NOT LISTEN TO MY NEEDS
My documents have been submitted.
Loan Depot - Quick and Easy
I worked with Erica at Loan Depot. She is very knowledgeable and very friendly. She walked me though a couple of options and then I made a selection and we proceeded. The process was easy and quick.
Allen was very patient and…
Allen was very patient and knowledgeable he answered my questions waited patiently for me to read n sign contacts and was very helpful.
Antony Tucci has been amazing
Antony Tucci has been amazing. He has made this process easy and stress free!
Adam Amer is great asset to your…
Adam Amer is great asset to your company. His easy to understand explanations of the conditions and questions I had were handled professionally and with a good personal touch.
Loan Depot provides excellent service and rates. Highly recommend them
We had a complicated loan refinance with a cash out component. Craig Buck at Loan Depot worked with us to get us the best rate and terms. Will use Loan Depot in the future and highly recommend this organization and Craig Buck.
Loan Depot was quick, thorough and responsive.
Patrick Pisano was responsive
Patrick Pisano was responsive, through and knowledgeable. We will certainly refer him to our family and friends when looking for a mortgage or refinance.
Quite happy with your service and guidance given.
I have been very happy with the information given and working with my questions. I have been given what I needed to make decisions and feel confident with the answers. I feel it will be a great process. Thank you.
The individual who initially helped me…
The individual who initially helped me with the application through LoanDepot, Jesus, was both extremely cordial and extremely patient. He provided rapid information in writing that was very helpful in my need to make a decision.
Like how you were trusted w me for my…
Like how you were trusted w me for my iiffey credit scores. Others said no to me and always know that at least one creditor would work w me. I would never default w mortgage payment. Thank you for working w ne.
Goes back on their word
Lender credit was offered and it fell thru after interest rate was locked and credit reports were run/payment was taken. Definitely do not recommend.
Refinancing my Home Loan
Richard at Loan Depot was professional, kind, helpful, and patient. He kept me informed and guided me through the process in a reassuring manner. I’m thankful that he was the one assigned to my refinance.
So far I'm less then 24 hours into the…
So far I'm less then 24 hours into the loan process and jun pereyra the loan officer has been on the ball . He is very helpful and getting the job done !!
I worked with an angel named Kate M.
I worked with an angel named Kate M.
She helped me on practically every step of the way. I am not a technical oriented person at all so this process of refinancing is a nightmare for me. When I retired years ago I left the computers behind. Kate managed to patiently walk me through. She needs to be in a classroom teaching.
Thanks Kate. Germaine k
Well so far the process has been easy…
Well so far the process has been easy with Angel will see how it goes we’re just getting started
Travis wouldn’t walk me through how to…
Travis wouldn’t walk me through how to send an email to him on my phone, was constantly talking over me, Being rude and impatient, I’m a disabled veteran no computer skills whatsoever was asking for help and he told me he couldn’t help me.
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