Freeway UK Insurance Services Limited Avis 

Simple explanation of all the relevant items.Quick and easy renwal.Renwal team lady was very courteous and an asset for the company.

used a full-year taxi insurance policy through Freeway Insurance and had a smooth experience throughout. Their quote was more affordable compared to other companies at the time, and their customer service was always responsive and helpful. Thank you for everything I’ll definitely use them again if I need insurance in the future.

A nice and helpful hand from the operator. Full cooperation and understanding of the client

I m very happy with company

Very helpful clear and precise with all my questions and quickly got recovery sorted

Freeway were the best quote I got, completed everything I had to do all by SMS.
I was dealing with Dan, he was great, with prompt responses to my questions.
All sorted in next to no time.

Daniel was extremely helpful guided me through everything with care and consideration

Great price for taxi insurance, also dealt with query within minutes

Just got a stone chip on windscreen, phone freeway insurance, sorted in 10 mins waiting for engineer to get intouch, very fast and professional

The worst ever company to deal with daylight rubbers made me cancel my cover because they dont cover the council am with but still charged me administration fees when its their fault not mine RUBBERS, stay away zero star cost me £200 for 3days RUBBERS

I sadly had to make a claim on my policy today and was a bit anxious as I have had no accidents in the last 30 years.
Jess at freeway was just wonderful and took me through it step by step in a very calming manner.
I couldn't fault the way she handled my claim so it's 5 stars from me.

I have been getting my taxi insurance from freeway insurance for a very long time.Very friendly and helpful customer advisor. Answered all my answers with patience. Very competitive prices and got £50 discount.Very happy with the service. Many thanks.

Anyone deciding to buy from Freeway don't your 100% better off shopping elsewhere as you can see from the prices I've paid over the years they don't value loyal customers, prices kept rising year on year even without me making no claims and build over 9 years no claims bonuses , after they quoted me £1,759.20 in 2025 I decided to shop around and got much better cheaper Insurance costing £1,150 from riviera insurance that's over £600 cheaper, AVOID FREEWAY ROBBING THIEF'S

insurance   £1,095 31,03,2022
insurance   £1,169 31,03,2023
insurance   £1,311 31,03,2024

Insurance renewal quoted on 7th march 2025 £1,759.20

Amazing customer service, excellent prices nothing better around

Excellent customer service

Soft spoken very nice person Excellent service.

I’m am not very happy this year because my insurance skyrocketed in price.
I have been with Freeway for a very long time and it always doubled in price but this time it was way too much.

They r very helpful and very qwik in dealing with your cover

Very helpful and genuine staff. Really helped with my situation.
Thank you.