Freeway Insurance Avis 

5 110
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I highly recommend McKayla as an insurance agent. She has always been incredibly helpful anytime i call the insurance doctor . Unlike some agents I've dealt with in the past, she never brushes me o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Working with agent Jerod was an outstanding experience from start to finish. He helped me find the best policy at a much cheaper price than any other insurance agent. He listened to my needs and made... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is the second time I work with Guisell yo find me the best auto insurance at the best price! I have to thank her for that quick review of the papers during the process and fast registration of my... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a great experience working with Miguel. He was very helpful, professional, and patient throughout the entire process. Miguel took the time to answer all my questions, explain everything clearly,... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Assurance auto

À propos de Freeway Insurance

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4,6

Excellent

TrustScore 4.5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 98 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,6

Tous les avis

(5 110)

934 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The agent was really knowledgeable and…

The agent was really knowledgeable and kind. Thank you Chelsea Alfaro!

1 juillet 2026
Avis spontané
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Réponse de Freeway Insurance

Thank you for reviewing us today. We are happy to see another satisfied customer. Have a great day!

Noté 5 sur 5 étoiles

Amazing service

The customer service was amazing, very helpful, and answered all my questions!

1 juillet 2026
Avis spontané
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Réponse de Freeway Insurance

We are happy to know we have been successful in assisting you with your insurance needs. Have a great day!

Noté 5 sur 5 étoiles

Ms. Felicia is the best!

Ms. Forest was the best representative for me! Her office is located at 2808 HWY6 S Houston, Texas. I recommend anyone looking for efficient service to request for her specifically. She’s amazing!

26 juin 2026
Avis spontané
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Réponse de Freeway Insurance

We are happy to see positive comments about our customer service. This gives us peace of mind knowing our agents provide quality service and great rates. Enjoy your day!

Noté 5 sur 5 étoiles

Great customer service.

Cynthia made it really easy to get insurance. My vehicle is a classic model which made it difficult with other companies and she got it done. Best price with the correct coverage

12 juin 2026
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Réponse de Freeway Insurance

We appreciate your review. Please refer friends, family, and even strangers to our agency. We will make sure to help them find something cheaper than their current rates. Have a great day!

Noté 1 sur 5 étoiles

The work with horrible insurance…

The work with horrible insurance companies who cancel your insurance without proper notice for no reason and take your money and cause problems. The are horrible and please no one work with them. also if you get an insurance through integon RUUUNNN. THEY ARE THE WORST COMPANY EVER. IF YOU VALUE YOUR MONEY DO NOT COME TO THIS COMPANY FOR ANY INSURANCE.

1 mai 2026
Avis spontané
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Réponse de Freeway Insurance

Hi,
Thank you for taking the time to share your experience. We're truly sorry to hear that your interactions with our agency left you feeling frustrated and unsupported. That’s not the level of service we strive to provide, and we appreciate your honesty in pointing out where we fell short. We’d like the opportunity to make this right. If you're open to it, please reach out to us directly at (888) 443-4662 so we can review your case and ensure you get the clarity and assistance you deserve. Thank you again for your feedback—it helps us grow and serve our clients better.

Noté 5 sur 5 étoiles

Everything is going well

The price was great I feel like I have good coverage all of the time I'm driving my car

12 juin 2026
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Réponse de Freeway Insurance

Glad to know we helped you find the insurance that best fits your needs, thank you for sharing this with us.

Noté 2 sur 5 étoiles

I was promised by my agent that he…

I was promised by my agent that he would cancel my policy with Progressive. I stated many times how important it is that I don't get double billed by the new insurance company and my old one! He assured me! If he had said you better call them and cancel yourself I would have but he convinced me I didn't need to worry! So I got my bank statement and guess what! I got charged 1219.88 by Progressive insurance just like I had feared! I'm now in serious trouble because of this charge that has already gone through and needs to be paid unless I want an interest charge! Plus, I now have to go without that money because it is going to be a credit on my card. I have other bills due from my bank account!!
My trust has been violated and it just shows the lack of care the new generation has for doing their work with integrity and follow through.

5 juin 2026
Avis spontané
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Réponse de Freeway Insurance

Hi Judy,
Thank you for taking the time to share your experience. We're truly sorry to hear that your interactions with our agency left you feeling frustrated and unsupported. That’s not the level of service we strive to provide, and we appreciate your honesty in pointing out where we fell short. We’d like the opportunity to make this right. If you're open to it, please reach out to us directly at (888) 443-4662 so we can review your case and ensure you get the clarity and assistance you deserve. Thank you again for your feedback—it helps us grow and serve our clients better.

Noté 5 sur 5 étoiles

Tanner in Yakima is the guy!

Tanner in Yakima, was super helpful. I needed insurance for a court agreement, and he helped me with all that. He was very upfront and honest about the prices. He worked hard to ensure I was getting the cheapest price and explained all the different prices I am paying. Very nice, and would recommend if you need help figuring out insurance

25 juin 2026
Avis spontané
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Réponse de Freeway Insurance

Thank you for sharing this with us, our vision for this year is for our clients to have affordable insurance with a rate that fits your lifestyle with the coverage you need. Have a great day!

Noté 5 sur 5 étoiles

Mrs. KMJS

Ms. Gladys from Freeway Insurance (Conroe) did a Fantastic Job finding me a Great and Affordable Quote! She was Friendly, Patient, Informative and Efficient!! You GO Ms. Gladys and Thank You Again 👏🏾👏🏾👏🏾👏🏾

24 juin 2026
Avis spontané
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Réponse de Freeway Insurance

Thank you for giving us the opportunity to assist you with your insurance needs. We provide top quality insurance and enjoy the relationship we build with our customers. Enjoy your day!

Noté 5 sur 5 étoiles

They were very efficient and helpful…

They were very efficient and helpful with my price quote and setting up my new insurance. The price was great! I can pay my insurance online.

27 février 2026
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Réponse de Freeway Insurance

We appreciate your review. Please refer friends, family, and even strangers to our agency. We will make sure to help them find something cheaper than their current rates. Have a great day!

Noté 5 sur 5 étoiles

I appreciate that customer service…

I appreciate that customer service Winter has I mean she’s so understanding and also helped me with best quote and conversation top tier ifykyk. Thank you Winter :)

23 juin 2026
Avis spontané
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Réponse de Freeway Insurance

Thank you for your recommendation, we always look out for our customers, please refer your friends and Family, we will make sure to get them the best rate every time. Have a great day!

Noté 5 sur 5 étoiles

I’ve been a customer of freeway…

I’ve been a customer of freeway insurance for a while now, and I’ve been nothing but pleased by how easy it is to work with their agents!It’s always a bonus when Shameka is the agent that I interact with she is so helpful and pleasant to work with.I can always count on her providing me with the most affordable and reliable companies to insure my vehicles with!She is super helpful and friendly and because of that I’m not going anywhere else for my insurance needs.

22 juin 2026
Avis spontané
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Réponse de Freeway Insurance

We do love to see that you are taking the time to comment on the recent interaction you had with us. We thrive to better our customers' experience. Likewise, we look forward to continuing to do business with you for many years to come. Your comments help us find better solutions to your comfort. Have a great Day!

Noté 5 sur 5 étoiles

Brittney was a great help to me in…

Brittney was a great help to me in getting the best price on coverage for my vehicle. She was very patient and pleasant to talk with. Brittney was very detailed when explaining insurance coverage for my vehicle.
Brittney is the best at what she does.

Elliott.

20 juin 2026
Avis spontané
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Réponse de Freeway Insurance

We do love to see that you are taking the time to comment on the recent interaction you had with us. We thrive to better our customers' experience. Likewise, we look forward to continuing to do business with you for many years to come. Your comments help us find better solutions to your comfort. Have a great Day!

Noté 1 sur 5 étoiles

The biggest complaint it's being…

The biggest complaint it's being monitored for quality assurance which it isn't automatic stuff that doesn't work people that hang upon on you these some traing in customer relations

19 juin 2026
Avis spontané
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Réponse de Freeway Insurance

Hi Thomas,
Thank you for taking the time to share your experience. We're truly sorry to hear that your interactions with our agency left you feeling frustrated and unsupported. That’s not the level of service we strive to provide, and we appreciate your honesty in pointing out where we fell short. We’d like the opportunity to make this right. If you're open to it, please reach out to us directly at (888) 443-4662 so we can review your case and ensure you get the clarity and assistance you deserve. Thank you again for your feedback—it helps us grow and serve our clients better.

Noté 5 sur 5 étoiles

Great customer service

Great customer service. Was quick and easy. Manuel Miranda gave me the best customer service. He was very respectful and explained everything clear.

18 juin 2026
Avis spontané
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Réponse de Freeway Insurance

Our agency is grateful to see another satisfied customer; your review gives us peace of mind knowing our agents continue to outperform our competitors. Enjoy the rest of your day!

Noté 5 sur 5 étoiles

Luz Sanchez from the Belmont location…

Luz Sanchez from the Belmont location was amazing. She took the time to explain everything clearly, answered all of my questions, and made sure I understood all of my options. She helped me get the best rate possible and gave me a thorough breakdown of everything without making it feel overwhelming. You can tell she genuinely cares about helping people. I’ll definitely be recommending her to friends and family from now on.

18 juin 2026
Avis spontané
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Réponse de Freeway Insurance

Thank you for sharing this with us, our agency is focused on building a strong, intelligent and knowledgeable team so they can be prepared to help our customers with their insurance needs whether it is helping you find the right price or solve any issues you may have with your current policy. Enjoy the rest of your day!

Noté 5 sur 5 étoiles

Freeway Insurance company in yuma…

Freeway Insurance company in yuma handles my insurance needs in a very courteous and professional way. Many thanks to agent Heriberto Villa for exceptional service!!

17 juin 2026
Avis spontané
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Réponse de Freeway Insurance

Thank you for your review, our customer service department is an expert at what we do, help our clients get the peace of mind they need for their insurance needs. Have a great day!

Noté 5 sur 5 étoiles

Tracy with Freeway insurance out of San…

Tracy with Freeway insurance out of San Antonio was the most helpful representative that I have ever had as a client in any company or even industry. She went out of her way to explain, help, make things easier for me, and very informative. She also helped make sure that I was able to renew my policy paying good rates still. Very kind and called me back immediately when things were needed and to follow up. Helped also inform me of my discount advantages if I payed online and added my eft information for yet another discount which I never knew about.

17 juin 2026
Avis spontané
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Réponse de Freeway Insurance

Thank you for sharing your positive experience. We are happy to have agents with great people skills and great customer service working here, making our customers feel right at home. This gives us the comfort of knowing our customers are being treated well. Customer Satisfaction is our top priority here, and we could not do it without your support. Have a great day!

Noté 1 sur 5 étoiles

I wouldn’t recommend the 800 n kedzie…

I wouldn’t recommend the 800 n kedzie location the customer service was terrible and very rude sales representative Lucian M. Rivera with racial discrimination and also the manger that was in today made it no better and told me get insured some place else than just very rude unprofessional racial.

17 juin 2026
Avis spontané
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Réponse de Freeway Insurance

Hi,
Thank you for taking the time to share your experience. We're truly sorry to hear that your interactions with our agency left you feeling frustrated and unsupported. That’s not the level of service we strive to provide, and we appreciate your honesty in pointing out where we fell short. We’d like the opportunity to make this right. If you're open to it, please reach out to us directly at (888) 443-4662 so we can review your case and ensure you get the clarity and assistance you deserve. Thank you again for your feedback—it helps us grow and serve our clients better.

Noté 1 sur 5 étoiles

would not recommend to anyone I bought…

would not recommend to anyone I bought the roadside assistance thru auto club and have been trying to get a refund for over a month now every time I call they can't ever find my policy it takes them literally 10 mins just to find my account and then after I already have been waiting for my money to hit my account they tell me to fill out an email asking for a refund, and one of the representative just hung up on me I wasn't being rude he said he was working on the refund and 2 mins later it went to the survey... Very irritated

26 mai 2026
Avis spontané
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Réponse de Freeway Insurance

Hi Megan,
Thank you for taking the time to share your experience. We're truly sorry to hear that your interactions with our agency left you feeling frustrated and unsupported. That’s not the level of service we strive to provide, and we appreciate your honesty in pointing out where we fell short. We’d like the opportunity to make this right. If you're open to it, please reach out to us directly at (888) 443-4662 so we can review your case and ensure you get the clarity and assistance you deserve. Thank you again for your feedback—it helps us grow and serve our clients better.

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