I highly recommend McKayla as an insurance agent. She has always been incredibly helpful anytime i call the insurance doctor . Unlike some agents I've dealt with in the past, she never brushes me o... Voir plus
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Working with agent Jerod was an outstanding experience from start to finish. He helped me find the best policy at a much cheaper price than any other insurance agent. He listened to my needs and made... Voir plus
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This is the second time I work with Guisell yo find me the best auto insurance at the best price! I have to thank her for that quick review of the papers during the process and fast registration of my... Voir plus
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I had a great experience working with Miguel. He was very helpful, professional, and patient throughout the entire process. Miguel took the time to answer all my questions, explain everything clearly,... Voir plus
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À propos de l'entreprise
À propos de Freeway Insurance
Écrit par l'entreprise
Car insurance quotes from Freeway Insurance are fast, free, and easy. Easily compare auto insurance quotes online from top carriers and start saving today.
Coordonnées de contact
7711 Center Ave., Suite 200, 92647, Huntington Beach, Etats-Unis
- 1-800-300-0227
- customercare@confie.com
- freewayinsurance.com
4,6
Excellent
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Christian Alvarez thanks so much!
Christian Alvarez provided exceptional customer service He handled my questions with ease and provided competitive quotes. Lucky to have been connected with this agent. #repeatcustomer
5151 Plank Rd. Baton Rouge, LA 70820
16 juin 2026
Avis spontané
Réponse de Freeway Insurance
You can always have a piece of mind knowing you have a reliable agent for all your insurance needs, thank you for leaving a 5-star review for the service provided. Have a great day!
En el día de hoy estuve haciendo unos… cambios
En el día de hoy estuve haciendo unos cambios a mi póliza y me atendió el señor Christian Alvarez Freeway Insurance 5151 Plank Rd Baton Rouge, LA 70820 me dio un buen servicio al cliente atendió mis dudas y me ayudó hacer todos mis cambios
Muchas gracias señor Álvarez por su capacitación para ayudar y dar un buen servicio al cliente
16 juin 2026
Avis spontané
Réponse de Freeway Insurance
Nos encanta ver que se está tomando el tiempo para comentar sobre la interacción reciente que tuvo con nosotros. Nos esforzamos por mejorar la experiencia de nuestros clientes, esperamos continuar haciendo negocios con usted durante muchos años, sus comentarios nos ayudan a encontrar mejores soluciones para su comodidad. ¡Qué tengas un lindo día!
Absolute worst customer service of any…
Absolute worst customer service of any company I’ve ever worked with.
16 juin 2026
Avis spontané
Réponse de Freeway Insurance
Hi Carol,
Thank you for taking the time to share your experience. We're truly sorry to hear that your interactions with our agency left you feeling frustrated and unsupported. That’s not the level of service we strive to provide, and we appreciate your honesty in pointing out where we fell short. We’d like the opportunity to make this right. If you're open to it, please reach out to us directly at (888) 443-4662 so we can review your case and ensure you get the clarity and assistance you deserve. Thank you again for your feedback—it helps us grow and serve our clients better.
Trevor Lee was awesome n fast thank you
12 juin 2026
Réponse de Freeway Insurance
Thank you for sharing your experience with our representative, it means a lot to us. Have a great day!
guadalupe was GREAT!
guadalupe was GREAT!! she made the proscess easy breezzzy !! you have a wonderful employee there!!, never let her go! give her a raise when she's due$$ thanks again Lupe your the best !!!!
13 juin 2026
Avis spontané
Réponse de Freeway Insurance
You can rest assured anytime you speak with our agents, they will help you find exactly what you are looking for. Thank you for giving us the chance to help. Have a great day!
I had a very frustrating experience…
I had a very frustrating experience with the female agent who handled my call. She was unprofessional and repeatedly disconnected the call whenever I asked questions. Instead of addressing my concerns, she continuously repeated the same response without providing clear answers. When I tried to seek clarification, she became irritated and ended the call. This level of customer service was disappointing and did not resolve my concerns.
(520)639-7313
13 juin 2026
Avis spontané
Réponse de Freeway Insurance
Hi Jennifer,
Thank you for taking the time to share your experience. We're truly sorry to hear that your interactions with our agency left you feeling frustrated and unsupported. That’s not the level of service we strive to provide, and we appreciate your honesty in pointing out where we fell short. We’d like the opportunity to make this right. If you're open to it, please reach out to us directly at (888) 443-4662 so we can review your case and ensure you get the clarity and assistance you deserve. Thank you again for your feedback—it helps us grow and serve our clients better.
Réponse de Freeway Insurance
We are happy to know we have been successful in assisting you with your insurance needs. Have a great day!
Always be Thankful to GOD
Felicia Graham is a kind person and did a great job with my renewal for my insurance.
12 juin 2026
Avis spontané
Réponse de Freeway Insurance
Thank you for sharing your comments on the personal experience you had with our agent today. Have a great day!
Service..staff..prices
12 juin 2026
Réponse de Freeway Insurance
Thank you for reviewing our services today, we hope to see you again soon, have a great day!
Lo peor me hicieron pagar mi póliza 2…
Lo peor me hicieron pagar mi póliza 2 veces les recomiendo llamen directo a la aseguranza directo estos solo se quedan con tu dinero
12 juin 2026
Avis spontané
Réponse de Freeway Insurance
Hola Fernando,
Gracias por tomarte el tiempo para compartir tu experiencia. Lamentamos mucho que tu interacción con nuestra agencia le haya causado frustración y falta de apoyo. Ese no es el nivel de servicio que nos esforzamos por brindar, y agradecemos tu honestidad. Nos gustaría tener la oportunidad de corregir esto. Déjanos ayudarte comunicándote directamente con nosotros a (888) 443-4662 para que podamos revisar tu caso y asegurarnos de que recibas la claridad y la asistencia que mereces. Gracias nuevamente por tus comentarios; nos ayudan a crecer y a servir mejor a nuestros clientes.
Mayra
Mayra, she has excellent communication skills . Patience and kindness . Doing an excellent job at accomplishing what my needs were . Making my day nice !! Thank you & id definitely recommend you .
12 juin 2026
Avis spontané
Réponse de Freeway Insurance
Thank you for giving us an opportunity, we will always look for the best prices for all customers, we do not feel insurance should have to be expensive for customers. Have a great day!
Great service by Sharie
Great service by Sharie, she had me processed and a new policy in minutes. Thanks, and keep up the good work Freeway Insurance.
3 juin 2026
Avis spontané
Réponse de Freeway Insurance
Thank you for your review, our customer service department is an expert at what we do, help our clients get the peace of mind they need for their insurance needs. Have a great day!
I had a great experience with Freeway…
I had a great experience with Freeway Insurance. The staff was friendly, professional, and took the time to explain all of my coverage options. They helped me find an affordable policy that fit my needs and budget without making me feel pressured. The process was quick, easy, and stress-free. I appreciate their excellent customer service and willingness to answer all of my questions. I would definitely recommend Freeway Insurance to anyone looking for reliable coverage and great service.
12 septembre 2025
Réponse de Freeway Insurance
Thank you for allowing us the opportunity to help. Getting insurance has never been easier to get, with us you get to relax and let us find the policy that best fits your needs with the coverages, we always look for policies with the best rates for all our customers. Enjoy the rest of your day!
Luis Acuna gave me such a great…
Luis Acuna gave me such a great response. I trully felt confortable speaking to him. He attended the call with excellent manners and professionalism. Thank you.
8 juin 2026
Avis spontané
Réponse de Freeway Insurance
We are glad to see our agents can assist customers in finding insurance with great rates and coverage. Our main goal is to keep you safe and covered wherever you may be, whether it is on the road, at home or work. Thank you for being our customer. Enjoy the rest of your day!
I called to get a quote i spoke with tashika williams
I called to get a quote i spoke with Tashika she was very helpful and patient with all the questions I had . Highly recommend her
28 mai 2026
Avis spontané
Réponse de Freeway Insurance
We are happy we have been able to help, thank you for your 5-star review, we are always ready to help you with your insurance needs. Have a great day!
Atención
Arelis Rocha es muy profesional,rápida,servicial y paciente todas las cualidades necesarias para complacer al cliente
5 juin 2026
Avis spontané
Réponse de Freeway Insurance
Gracias por elegirnos para sus necesidades de seguro hoy, nos alegra que nos haya dado la oportunidad de mostrarle lo que ofrecemos. ¡Disfruta de tu día!
Jocelyn Romero was very professional in…
Jocelyn Romero was very professional in helping me getting me set up with insurance. I liked that she did it fast and gave me different options and was so sweet and friendly. Great service. Will recommend others for sure.
5 juin 2026
Avis spontané
Réponse de Freeway Insurance
Thank you for your recognition of the service provided, understanding the needs of our customers helps our staff build a bond and confidence so you can rest assure you come to the right place for help. Have a great day!
My experience at freeway was so…GREAT EXPERIENCE!
My experience at freeway was so stress-free and my agent was so friendly and most helpful thank you Brendan◉‿◉
3 juin 2026
Avis spontané
Réponse de Freeway Insurance
We are glad our agent left a good impression on the services provided, helping you find the rate you were looking for. Enjoy your day!
Insurance rep Felicia at store 2808…
Insurance rep Felicia at store 2808 hwy6 s Houston 77082. She gave exceptional customer service. She made sure all my needs were met. Thank you
2 juin 2026
Avis spontané
Réponse de Freeway Insurance
Thank you for reviewing our agency. We are happy to know we were able to answer any doubts about your policy. Have a great day!
Zero stars
Zero stars. Rep was shady, I asked what is the broker fee, didn't give me figure just said its in the premium then he says my monthly payment is
$49. Now he says the Rep will tell me the down payment when I go into the office. I had to push him what the down payment is, He said around $350! No Freeway scam for me, don't waste your time and money.
1 juin 2026
Avis spontané
Réponse de Freeway Insurance
We’re sorry to hear about your experience and understand how concerning this situation must have been. Your feedback is important, and we appreciate you sharing it. If you’d like assistance reviewing your concerns or discussing this further, our customer service team can be reached at (888) 443-4662.
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