Freja Bone Broth Avis 

Love this product. Great for nails and hair. It just feels so good when you drink. Clean food, that is good for you. Company listens to its customers, bringing improvements to the packaging and product. I would recommend this company and it’s team😊

The product is excellent. Unfortunately, I had to defer my present order to August and Freja did this promptly with no hassle or quibbles. I look forward to my next order.

The products are a great way to get protein and nutrients in an easy way. I’ve used the cartons and now tried the powder which I find easier to keep in storage. My next product to try is the concentrate. The customer service is excellent if you ask a question. Very focused on valuing customers.

Freja Foods is an ethical and kind company. The coupon I had, was expired and yet, they still gave me the discount which as an elderly pensioner, i am immensely grateful for and definirely will contiinue ordering these wonderful products.

Great product and customer service are super efficient

The bone broth is okay although I feel like it leaves a bitter aftertaste. But if the benefits are so good, then that’s a trade off I’d take. BUT I also bought the vanilla collagen and protein shake to mix in with my smoothies and it’s undrinkable. It’s smells like chicken so strongly, and the taste is also very strong and bitter— there is no way you could “mix with milk or water” per the instructions and enjoy. Who enjoys drinking vanilla-chicken flavoured smoothies?! I tried putting only one tablespoon and I had to pinch my nose before drinking. I added loads of fruit and thought that would mask the taste but you can still taste the chicken broth. It’s horrendous, and at £25 for 300g I can’t believe this is selling. Great idea but please can you work on the taste.

Have a monthly delivery of bone broth.Having a husband who has eating issues post mouth cancer surgery,adding bone broth to his routine improves his nutrition and is always a welcome drink for someone who now finds eating a very unsatisfying experience.

Products are great, customer services were fab with any questions I had. I love the subscription service, and getting the email to let me know it's due soon so I can amend if needed.

So delicious and so wholesome. Love it!!

The customer service team are wonderfully responsive and endeavour to solve any problem quickly, efficiently and to the customers satisfaction. It feels like stepping back in time when customers come first.
I very much appreciate this company and their goods, and now their ethos.
Thank you.

Fabulous every time,wouldn’t be with out it

Was so excited to try this and was hoping to drink one every day. However, they are not nice to drink 😞. Will have to try them with cooking but that means it won't be an every day thing. Shame!

I live alone and direct a busy company, so quite often time is short, I have little time to cook, however I do tend to eat proper food- ready meals never!
I find the Freja broths great as additions to my quickly prepared meals. I like the taste, both as a drink and as convenient additions to fresh food. To those that use the Yuka App you will find that Frejafoods come up as top class for the provision of the stuff to use in your diet. I also find the customer service to be efficient and also top class. Highly recommended.

The broth product range from Freja is delicious and worth the price, the customer service team is is exceptional.

Highly recommended, and thank you

Order took 10 days to arrive.
Not a huge issue but I wasn't made aware of the the known delay at the time of placing my order. If I'd known, I could have ordered an alternative elsewhere as I was purchasing when I was under the weather with stomach issues and required this to aid my recovery.
Such a shame as broth is of good quality but in future I will be making my own so I can control when I receive it.

Having tried the vanilla protein shakes I’ve decided to change to the plain shakes as I feel this will give me more variety in how I take them eg in coffee/tea. I also wanted to change my delivery period from 4 weeks to 3 weeks as I was running out before 4 weeks. A quick email sent to Freja resulted in a change of flavour and delivery time within 24hours. Really flexible and reliable service that has helped in my decision to return to Freja

I had an issue with my discount code, I popped a note to their customer service on Sunday afternoon and had a reply the same evening with a personalised code which worked. We love Freja’s liquid and dried bone broths for soups and stews, great depth of flavour and goodness.

Easy ordering followed by speedy safe delivery. LIKE

Order #229291

What a shame. The bone broth is lovely and after trying it from a supermarket, I went and spent £40 on a big, half price order on the 25th February. It's now the 8th March and the order still hasn't arrived. The large family meal, where I was going to use a few cartons of the broth to make a huge chicken, butter bean and leek stew has come and gone. I have sent a good number of emails to the only apparent email address they have (hello@frejafoods) and also messaged via their Instagram page, but I have had absolutely no response.

The post order email did state, "Due to exceptionally high demand, some orders may take up to 5 days to arrive." - but we are now on 11 days, so clearly this is false promises; even the worst case scenario of 5 days is way, way off reality.

I'm not sure what's worse; not receiving the £40 bundle, or being completely ignored.

What a let down. Still no sign of the order.