Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Just wanted to jump on and change the review i gave. It was a poor review due to faulty item and company not responding, update for order number #22561. The company contacted us directly as emails we... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lovely 3 piece tracksuit for 13 year old son. Good quality material and perfect fit. Struggle to find bottoms to fit him as he is tall but really slim. The waists are usually massive but Frequency l... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Incredible service! Missed my delivery due to being on holiday, the customer care team were quick responding my request and in no time had my new order shipped out to me with no hassle. Thank you!

L'entreprise a répondu

Noté 4 sur 5 étoiles

Not the best quality material, good fit and look nice but wash terrible. I have 4 tshirts and all are full of bobbles and pulls after 1/2 washed. Wouldn't buy again Edit - Hi i reached out on 16... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements de sport (activewear)
  2. Magasin de vêtements pour enfants
  3. Magasin de vêtements pour hommes
  4. Magasin de vêtements de sport
  5. Magasin de streetwear

Écrit par l'entreprise

Frequency, born in the heart of Liverpool, is dedicated to providing premium, high-quality activewear for men and children, designed for performance and accessibility. We believe that everyone deserves access to exceptional activewear without compromising on affordability. Our mission extends beyond clothing; we strive to cultivate a vibrant, supportive community, leveraging the power of movement to enhance both physical and mental well-being. Rooted in our local heritage, we are committed to giving back to the Liverpool community that inspires us. We actively partner with vital organizations like Sean’s Place, championing men's mental health and fostering open conversations. Through regular community events, we aim to create inclusive spaces that promote wellness, connection, and resilience. Frequency is much more than just a brand; it’s a movement. We are driven by the belief that physical activity is a catalyst for positive change, empowering individuals to achieve their fullest potential. By providing durable, stylish, and attainable activewear, we enable our community to embrace an active lifestyle, fostering mental clarity, and building stronger, healthier lives, right here in Liverpool. We are dedicated to making a lasting, positive impact, one workout, one event, one community at a time. Everything is energy and that's all there is to it. Match the frequency of the reality you want and you cannot help but get that reality. Together, we can raise our FREQUENCY!


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

269 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service

Website was easy to use and prompt service. Quality of the garments was 100%. Will be shopping here again. Love the points you can earn by buying.

14 novembre 2025
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Réponse de FREQUENCY

Hello Trish,

Thank you so much for your wonderful feedback! We are thrilled to hear that you found our website easy to use. It’s great to know you are happy with the quality, that means a lot to us. We can’t wait to have you shop with us again!

Best regards,

FREQUENCY

Noté 5 sur 5 étoiles

Excellent service top quality clothing

Excellent service top quality clothing

19 novembre 2025
Avis spontané
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Réponse de FREQUENCY

Hello Lee,

Thank you so much for your wonderful review! We are thrilled to hear that you had a great experience with our service and love the quality of our products. We can’t wait to have you shop with us again soon!

Best regards,

FREQUENCY

Noté 5 sur 5 étoiles

Absolutely amazing quality wil be…

Absolutely amazing quality wil be ordering more

13 novembre 2025
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Réponse de FREQUENCY

Hello Laura,

Thank you so much for your lovely feedback! We are delighted to hear that you are happy with the quality. We really appreciate your continued support and can’t wait to have you shop with us again!

Best regards,

FREQUENCY

Noté 5 sur 5 étoiles

Great quality and fit

Great quality and fit. Will definitely adding to my collection

23 octobre 2025
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Réponse de FREQUENCY

Hello Tom,

Thank you so much for taking the time to leave us such a wonderful review! We are delighted to hear that you are loving the quality and fit. Thank you for your continued support, we can’t wait to welcome you back again soon!

Best regards,

FREQUENCY

Noté 5 sur 5 étoiles

Easy to order fast delivery great…

Easy to order fast delivery great service

12 novembre 2025
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Réponse de FREQUENCY

Hello Maria,

Thank you so much for taking your time to leave us an amazing review! We are thrilled to hear that you received your order so fast! We can't wait to welcome you back soon!

Best regards,

FREQUENCY

Noté 5 sur 5 étoiles

Such good quality clothing I get all of…

Such good quality clothing I get all of my son’s clothes from here, the only brand that stays immaculate after lots of washes! Thank you

3 novembre 2025
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Réponse de FREQUENCY

Hello Leanne,

Thank you so much for your kind words and continued support! We are happy to hear that you and your son love our products! We can't wait to welcome you back soon!

Kind regards,

FREQUENCY

Noté 5 sur 5 étoiles

Amazing quality

Amazing quality

10 novembre 2025
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Réponse de FREQUENCY

Hello Leah,

Thank you so much for taking your time to leave us such an amazing review! We are happy to hear that you love the quality of our products. We can't wait to welcome you back soon!

Warm regards,

FREQUENCY

Noté 5 sur 5 étoiles

Fast delivery and quality gear will be…

Fast delivery and quality gear will be ordering again.

7 novembre 2025
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Réponse de FREQUENCY

Hello Paul,

Thank you so much for taking the time to share your feedback! It’s amazing to hear that your delivery was fast and that you like the quality of our products. We truly appreciate your support and we can’t wait to welcome you back soon!

Best regards,

FREQUENCY

Noté 5 sur 5 étoiles

Always a great service and great…

Always a great service and great quality products

7 novembre 2025
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Réponse de FREQUENCY

Hello Joe,

Thank you so much for your wonderful review! We are thrilled to hear that you always have a great experience with our service and love the quality of our products. Your continued support means a lot to us, and we can’t wait to have you shop with us again soon!

Best regards,

FREQUENCY

Noté 5 sur 5 étoiles

Fast reliable service

Fast reliable service

31 octobre 2025
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Réponse de FREQUENCY

Hello Steven,

Thank you for your kind words! We are delighted to hear you were happy with our service. We really appreciate your support and we can't wait to welcome you back soon!

Best regards,

FREQUENCY

Noté 5 sur 5 étoiles

Excellent product

23 octobre 2025
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Réponse de FREQUENCY

Hello Kevin,

Thank you so much for your kind words! We are delighted to hear that you are happy with our product. Your feedback means a lot to us, and we look forward to welcoming you again soon!

Best regards,

FREQUENCY

Noté 5 sur 5 étoiles

Fast delivery and never a issue

Fast delivery and never a issue
Customer service is amazing too

30 octobre 2025
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Réponse de FREQUENCY

Hello Stevie,

Thank you so much for your wonderful feedback! We are thrilled to hear that your order arrived quickly and that you have had such a great experience with our customer service. We truly appreciate your support and look forward to welcoming you again soon!

Best regards,

FREQUENCY

Noté 5 sur 5 étoiles
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Réponse de FREQUENCY

Hello Liam,

Thank you so much for taking your time to leave us such an amazing review! We are happy to hear that you love the quality of our products. We can't wait to welcome you back soon!

Warm regards,

FREQUENCY

Noté 2 sur 5 étoiles

Clothers are to small in the kids

Clothers are to small in the kids

28 octobre 2025
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Réponse de FREQUENCY

Hello Kim,

Thank you for sharing your feedback. We Are sorry to hear that the sizing of our kids clothes didn’t meet your expectations. We do provide a size guide on our website, and we would be happy to assist you personally to ensure the perfect fit next time. Please feel free to email us directly so we can help!

We hope to have the opportunity to welcome you back soon.

Kind regards,

FREQUENCY

Noté 5 sur 5 étoiles

Great quality clothing & service

Great selection of clothing & the quality is amazing !!
Website easy to use & Free delivery.

31 octobre 2025
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Réponse de FREQUENCY

Hello Karen,

Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you enjoyed our great selection of clothing, the amazing quality and found our website easy to use! We can’t wait to welcome you back soon.

Kind regards,

FREQUENCY

Noté 5 sur 5 étoiles

Mens Black Ascend Down Jacket XS

Bought this coat for my 14 year old and it's a great fit for him, plus there's still room for him to grow. He's a slim build and only short, 5ft 4. Quality of the coat is lovely and thick and keeps the kid dry. He loves it!

29 octobre 2025
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Réponse de FREQUENCY

Hello Tanya,

Thank you so much for sharing your wonderful feedback! We are delighted to hear that the coat is a great fit for your son and that he loves it. It’s great to know the quality met your expectations. We really appreciate your support and look forward to welcoming you back again soon!

Kind regards,

FREQUENCY

Noté 5 sur 5 étoiles

Exceptional quality fleece

Exceptional quality fleece ordered and delivered last week! Everything from the bags it was packaged in, to the fleece itself, all thought about carefully. So warm, zip pockets, cuffed sleeves, excellent! Will definitely be buying more in the future

5 novembre 2025
Avis spontané
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Réponse de FREQUENCY

Hello Paul,

Thank you so much for taking your time to leave us such an amazing review! We are happy to hear that you are pleased with our products and their quality! We can't wait to welcome you back soon!

Kind regards,

FREQUENCY

Noté 5 sur 5 étoiles

I had an issue with one of my…

I had an issue with one of my deliveries from DPD, emailed frequency , and they got back to me straight away and sent me out another order, no problems at all absolutely first class customer service will definitely be using them again

31 octobre 2025
Avis spontané
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Réponse de FREQUENCY

Hello William,

Thank you so much for taking the time to share your feedback! We are so glad to hear that our team was able to resolve the delivery issue quickly and that you were happy with the service you received. Your kind words mean a lot to us, and we are delighted to know you will be shopping with us again!

Best regards,

FREQUENCY

Noté 5 sur 5 étoiles

Had a issue with a jacket probs was my…resolved straight away really really nice people and communication is brilliant

Had a issue with a jacket probs was my fault ordering a smaller size and you know what they was helpful got back to me straight away after me emailing them and sent a bigger size out no questions asked I would highly recommend these they are perfect and the chothes and the quality of the product are brilliant lovely people lovely company couldn't fault them

29 octobre 2025
Avis spontané
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Réponse de FREQUENCY

Hello Kyle,

Thank you so much for taking the time to share your feedback! It’s amazing to hear that you would recommend our products. We truly appreciate your support and we can’t wait to welcome you back soon!

Best regards,

FREQUENCY

Noté 5 sur 5 étoiles

Excellent value for money

Excellent service, quick delivery, great prices and good quality items,

6 octobre 2025
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Réponse de FREQUENCY

Hello Robb,

Thank you so much for taking the time to share your feedback! It’s amazing to hear that our customer service was excellent and your delivery arrived quickly. We truly appreciate your support and we can’t wait to welcome you back soon!

Best regards,

FREQUENCY

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